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Antwerpen Mitsubishi
Randallstown, MD
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27 Reviews of Antwerpen Mitsubishi
Pros: Employees are friendly and helpful. The shuttle service is very convenient. Cons: The service cost was quoted over the phone but the bill was $80 higher. It was lowered when I aske The shuttle service is very convenient. Cons: The service cost was quoted over the phone but the bill was $80 higher. It was lowered when I asked why it was different than promised but the coupons were removed after matching the quote. I only realized it later on. The Zurich Protection plan is supposed to cover the car inside and out. The next day I opened the trunk and saw it was not cleaned at all. I don't know if the trunk is not included (why wouldn't it be with a $1300 package?) or if they forgot about it. (I'd much prefer it if the package was not mandatory when purchasing a car.) There are some issues with Mitsubishi but it's on the manufacturing quality and not the dealership. More
Greatest service from Ron in the Service Department. Because of illness, I had not driven my car for over 6 months. The minute I started my car, the routine maintenance light came on. I read that aft Because of illness, I had not driven my car for over 6 months. The minute I started my car, the routine maintenance light came on. I read that after letting the car sit idle that long, I needed an oil change and fluid checks. Ron handled my car. He said he would also check tires and brakes. He came back with tires and brakes great. I had not told him that right before I stopped driving, I had put new tires on and that the brakes had been checked then and noted as ok. I was curious as to what he was going to recommend. He was spot on. Courteous, professional, friendly. Kept me updated on my service. More
I had to thank you Michael Friend💕once again for the amazing customer service you have provided to me today. Bradley the general manager . The finance manager Scott and of course you Mike Love thank yo amazing customer service you have provided to me today. Bradley the general manager . The finance manager Scott and of course you Mike Love thank you all for the exceptional service and I’m telling everybody if you’re in need of a new or used vehicle please stop by Mitsubishi Auto on Liberty Rd and ask for my friend Mike 💕 — feeling blessed. More
Both USB ports started to malfunction in my new Mitsubishi Outlander 3 months after I bought it. Now they don't work most of the time. I thought that this brand was reliable - it's not. The info sc Mitsubishi Outlander 3 months after I bought it. Now they don't work most of the time. I thought that this brand was reliable - it's not. The info screen and dashboard randomly go black, Android Auto mostly stopped working, the speed limit on the dashboard is mostly wrong, and the front collision feature turns off randomly with a warning icon popping up. I took the car for an oil change at 6 months, 5000 miles. They said 40 min wait, it was over 2 hours. Unfortunately, there was a "demo effect" when the USB ports worked while being tested. They said that Mitsubishi has problems with Android software and they can't do much there. So you buy a brand-new car and you are stuck without a solution with a non-working phone connection. Now the ports don't even charge the phone. So, obviously, electrical wiring issues. Since the car is new, it's a matter of horrible quality control. I'd have to leave the car for an extended time, considering how the USBs work on and off, in the hope they won't work when tested so the repairs could be done. I need the car every workday, and the service is closed on weekends, so it sucks. I wouldn't buy Mitsubishi again considering how it started to malfunction almost immediately, and how difficult it is to even diagnose it. More
Shawn was absolutely excellent ! !!! He was so amazing and made my buying so easy ! I saw the truck I wanted on the website and called and asked him to send me the numbers. He sent ov !!! He was so amazing and made my buying so easy ! I saw the truck I wanted on the website and called and asked him to send me the numbers. He sent over the numbers 2 hours later then I went to test drive and purchased the car that day!! Needless to say they are the best. Shawn was even very communicative after my purchase ensuring everything was going well with my car. Definitely will be referring people to this dealership they are the best!! Go work with Shawn he is amazing ! More
The best customer car experience I have received. I typically go to other locations, and they were a bit further away from where I live. I went because they were willing to accommodate me for what I I typically go to other locations, and they were a bit further away from where I live. I went because they were willing to accommodate me for what I needed for my car service. I am use to my car being at service for majority of the day. They were the first to get my car back within a timely matter. Everyone was friendly and knowledgeable. More