Antwerpen Hyundai of Clarksville - Service Center

Easy to schedule service apt. , very efficient service dept. Didn’t keep me waiting. Very clean facility and friendly staff. , very efficient service dept. Didn’t keep me waiting. Very clean facility and friendly staff. More

The Service Consultant was very courteous. Service was completed fairly quickly while I waited. Waiting area is clean and comfortable. Service was completed fairly quickly while I waited. Waiting area is clean and comfortable. More

I was urgently looking for an appointment as my other Hyundai dealer had only for 3 weeks from now... The graciously received me and offered great service! Hyundai dealer had only for 3 weeks from now... The graciously received me and offered great service! More

I had a few bad experiences at this dealership when my car was serviced. When I purchased my car, I bought the service package. My car was only ever serviced at the Clarksville location until it was time car was serviced. When I purchased my car, I bought the service package. My car was only ever serviced at the Clarksville location until it was time to replace my tires. I purchased new tires at Costco during a promotion and when it came time for my installation, the Costco Tire Center technicians could not find my wheel lock key. The key was always used during my oil changes/tire rotations at Clarksville and placed back in the original packaging in a compartment in my trunk. I never touched the wheel lock key and I assumed that the dealership forgot to put back the key after servicing (the timing was interesting since the key went missing after I used my last "coupon" of the service package). I called the dealership requesting them to check whether they had the key and they refused to do anything about the situation. I gave them the benefit of the doubt - the wheel lock key could have fallen out of the packaging on rough roads. After this experience with them, I decided to take my business elsewhere and only go to the Clarksville location if there is a recall. I recently had to get my car serviced for an anti-theft recall. Once my car was finished servicing, I noticed that my car did not chime after pressing the lock button on the key fob. I dismissed any issues and thought it was related to the recent recall and updates to the software. I ran a few errands afterwards and after coming back to my car, I realized the hood was not completely closed (the reason why my car did not chime when being locked). I have a friend who services their vehicle at this location and they've had similar experiences in which the service center misplaces or forgets to close caps, or other parts of the car. I DO NOT recommend this location - save yourself the headache. You will also hear the customer and service representations gossiping and venting about customers as you wait for your vehicle - unprofessional. More

Your prices are way to high. $77 for an oil change and tire rotation (that did not happen), with a coupon is just ridicuouns. $77 for an oil change and tire rotation (that did not happen), with a coupon is just ridicuouns. More

Professional, nice, orderly and clean. The service writer made it possible to get my vehicle service before I left town on short notice The service writer made it possible to get my vehicle service before I left town on short notice More

Easy drop off, comfortable waiting area, good communication from the service department representatives and clear explanation of the work done. Completed work in an acceptable time. communication from the service department representatives and clear explanation of the work done. Completed work in an acceptable time. More

As always, Joseph and company made sure my experience was efficient and informative, would recommend them to anyone else that needs service of their Hyundai vehicle. efficient and informative, would recommend them to anyone else that needs service of their Hyundai vehicle. More

I commend whoever does the hiring. Everyone I came in contact with was very pleasant and attentive. I appreciate the laid back vibe without any loss of professionalism. Special thanks Everyone I came in contact with was very pleasant and attentive. I appreciate the laid back vibe without any loss of professionalism. Special thanks and kudos to Kevin Kim. Whether or not it was pure salesmanship on his part, I think I have a new friend. He’s a true asset to your company. More

All I can say is I delivered the car at the scheduled 1:00 pm and they promised a two hour wait and at straight up 3:00 pm notified me that the car was ready. All I can confirm is that the two anti-theft 1:00 pm and they promised a two hour wait and at straight up 3:00 pm notified me that the car was ready. All I can confirm is that the two anti-theft decals are installed on the front windows. More