Antwerpen Hyundai Catonsville - Service Center
Baltimore, MD
1,218 Reviews of Antwerpen Hyundai Catonsville - Service Center
Everyone is always so friendly and courteous! I had to leave my vehicle, and they arranged for transportation to take me home and pick me up when my vehicle was ready. leave my vehicle, and they arranged for transportation to take me home and pick me up when my vehicle was ready. More
Excellent client service. The staff is very attentive, and they are very attentive since a client arrives for service. Thank you for having such caring employees to help customers and provide you with and they are very attentive since a client arrives for service. Thank you for having such caring employees to help customers and provide you with great service. More
Honest, Caring, Professional Service was Provided by each Hyundai employee, especially Jay. A loaner car was provided, which allowed me to get a couple things done. Hyundai employee, especially Jay. A loaner car was provided, which allowed me to get a couple things done. More
always great service the service rep was great unfortunately i don’t remember his name but he checked me in & wrote up services i needed done - he was friendly unfortunately i don’t remember his name but he checked me in & wrote up services i needed done - he was friendly More
I've always liked this Dealership, and the people there. I actually know a couple of people that work there now. I see the staff has really changed, though the service is still the same. I actually know a couple of people that work there now. I see the staff has really changed, though the service is still the same. More
Took at tad longer than what was told to me. Could have completed a courtesy car wash for your customers. Other than that, service was good. completed a courtesy car wash for your customers. Other than that, service was good. More
Have had nothing but problems. Spoke with the director of services. Hoping now I won’t have the same problems over and over again. Fingers crossed services. Hoping now I won’t have the same problems over and over again. Fingers crossed More
They really Sucked....I had a 9:00am appointment, Oil change took 3 hours come to fine out it was done in 1 hour I was waiting in the lounge...and the service man didn’t give me my keys , I thought they change took 3 hours come to fine out it was done in 1 hour I was waiting in the lounge...and the service man didn’t give me my keys , I thought they were on the console, I left shut the car off then realized I had no keys, service dept never answered my 4 calls, I ended up reaching out to someone in sales to contact the service dept, they had to bring my keys to me ... Causing me to be late for work! When I got home I had received a phone answering message and found out my car was ready by 10:00am More
Took over 2 hours for an scheduled oil change and when I asked for them to look at my wheel because they are peeling, I was asked to see a body shop because they don’t do that there ..... it’s a known issue asked for them to look at my wheel because they are peeling, I was asked to see a body shop because they don’t do that there ..... it’s a known issue with the car that the clear coat peels off the wheel and it’s covered by the warranty. Not a great experience. More