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Antwerpen Hyundai Catonsville - Service Center

Baltimore, MD

3.6
1,215 Reviews

1,215 Reviews of Antwerpen Hyundai Catonsville - Service Center

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January 15, 2023

The customer service rep explained the maintenance done on my car and why it was needed in terms I could understand. Appreciated! More

by Renelledorsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
name of customer service employee unknown
Jan 18, 2023 -

Antwerpen Hyundai Catonsville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Antwerpen Hyundai Catonsville! If you have any further questions, please give us a call. We're always happy to help!

January 14, 2023

Thank you for quick and covenant service. You deserve not a star but five. Thank you very much. More

by emunahfred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Jan 18, 2023 -

Antwerpen Hyundai Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 14, 2023

Excellent Service Department. Polite staff who are very courteous and helpful in explaining the work that needed to be done and the time frame to do it. I was also given a courtes More

by DONACHIE2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jan 18, 2023 -

Antwerpen Hyundai Catonsville responded

Hi, thank you so much for your positive comments about Antwerpen Hyundai Catonsville! We are always more than happy to assist you if anything else comes up. Take care!

January 08, 2023

Antwerpen Service Center service was ok and could be better. Hoping next visit is better. More

by ASPEAKS38
Recommend Dealer
Yes
Employees Worked With
Joel Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Antwerpen Hyundai Catonsville responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

January 07, 2023

It took days for anybody to even answer the phone in the service department If I didn’t by the car from there I would not go back More

by TEITEL45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department really disappointed
January 05, 2023

Had to go in person to make an appointment. I could not get an appointment online. Other than this annoying inconvenience everything was great - appointment was efficient and all went very wel More

by MALIN1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Poppe Rodney Kirk
Jan 07, 2023 -

Antwerpen Hyundai Catonsville responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 03, 2023

They have had my car for a recall for 14 days, haven’t heard a word, zero communication. Most likely would not recommend this Dealership and most likely I will not be purchasing from Hyundai for future c More

by Nocar
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dianna in the service department was very nice, although we have spoken once
January 03, 2023

Had to go in person to make an appointment. I could not get through to the service department by phone or online. No voice mail was called back. I called for a week. When I arrived they did say More

by MLGALLION500
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Patrick Landon was the best.
January 02, 2023

This dealership is always welcoming. Staff is always willing to help a customer even if it's not their department. More

by Shanay D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine Haye
Jan 04, 2023 -

Antwerpen Hyundai Catonsville responded

Hi Shanay, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

January 01, 2023

I had a very hard day and needed a new battery. Jermaine was such a help and was so nice. After my experiences with other service centers, this is by far my favorite. Thank you for such great servi More

by D. Stanfill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine
Jan 02, 2023 -

Antwerpen Hyundai Catonsville responded

Hi Stanfill, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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