Antwerpen Hyundai Catonsville - Service Center

Upon receiving my car back from having my entire windshield washer system replaced, oil change, and front breaks replaced I proceeded to pull off the parking lot. Getting halfway down the street I s windshield washer system replaced, oil change, and front breaks replaced I proceeded to pull off the parking lot. Getting halfway down the street I saw that my windows were still dirty and I pulled on my front windshield washer dispenser to clear my window and nothing came out. I tried it again and still no windshield washer fluid was dispensed. I called back to Antwerpen and told the receptionist I was on my way back to the shop coming up the rear of the shop. She tried to deter me and tell me that they were closed. I pulled up and told the service guy out front what happened and he pointed me to the service manager. The tech came out and pulled back on the dispenser 3-4 times and then the windshield washer fluid was dispensed. The service manager got a smirk on his face like I didn’t know what I was talking about. I pulled on the rear to make sure it was coming out and nothing came out. The service manager tells the technician, “show her how to operate it”. This was very insulting, because you mean I’ve had my vehicle 4 months short of 5 years and I don’t know how to make the windshield washer fluid come out. The technician tried several times and nothing was dispensed from the rear. He lifts up my rear door and stated something popped. I asked to speak with the general manager, Mr. Jones and I explained what happened. Upon Mr. Jones coming out, then they decided they had to take my car in the back to work on it. Lilly offers great customer service and friendliness to her customers. She explained the services I needed in which made me aware that I needed to have my front breaks changed, and I did. More

Our family has purchased multiple cars over the years from this dealership, and we've referred several of our friends, as well.. Great prices and a wonderful service department. I recently took my 4 1/2 from this dealership, and we've referred several of our friends, as well.. Great prices and a wonderful service department. I recently took my 4 1/2 year old Elantra in for a couple small issues and they were all covered under the 5 year warranty! More

Jailyn in the Service Dept provides excellent customer service on my every visit. I like that he treats my Palisade as if it was his own. service on my every visit. I like that he treats my Palisade as if it was his own. More

Great service not a long wait time especially when I didn’t have an appointment didn’t have an appointment More

Very efficient and friendly service advisor. The work was done in a reasonable time for me to wait. done in a reasonable time for me to wait. More

The customer service was superb. I needed repair to my engine. All my concerns where already taken care of. The repairs were completed in a timely manner. I would receive them. engine. All my concerns where already taken care of. The repairs were completed in a timely manner. I would receive them. More

Sure I will recommend this service. Price is a bit much though though More

My service provider Jay was very helpful and made sure I was taken care of. was taken care of. More