Antwerpen Hyundai Catonsville - Service Center
Baltimore, MD
1,218 Reviews of Antwerpen Hyundai Catonsville - Service Center
I've been leasing from Antwerpen for years. I had been going to another location but switched to the Catonsville location for this current lease because I was not satisfied with the customer service I had going to another location but switched to the Catonsville location for this current lease because I was not satisfied with the customer service I had been receiving at Clarksville. Brought my Santa Fe to the Catonsville location for routine service and a couple of concerns. From my short experiene so far, Catonsville really pays attention to the customer, especially ones who have been loyal customers like myself, with Hyundai. Patti, in the service department was terrific! She listened to my concerns and made sure she wrote down what I said so the technician had my exact words. She kept me up to date on how long it would be. Cant say enough good things about her! More
Pleasant, courteous and attentive. Service per was able to inform me of minor needs, such as wipers an air filter. I spent minimal time waiting for completion of my service to inform me of minor needs, such as wipers an air filter. I spent minimal time waiting for completion of my service More
Part of my service was not completed and I received the wrong information as to why. I didn’t receive a call when my vehicle was done. I was told a multi point check was completed and fluids were topped of wrong information as to why. I didn’t receive a call when my vehicle was done. I was told a multi point check was completed and fluids were topped off but the paperwork was not filled in so it was deleted from the work order. When I checked my vehicle my fluids were at the level as they were prior to me dropping my car off so it was not completed as I was told. More
The battery discharge warning came on while I was driving and I am wondering if this has anything to do with the Multi Fuse Rep. Kit recall that I just had done on 6/25? and I am wondering if this has anything to do with the Multi Fuse Rep. Kit recall that I just had done on 6/25? More
Friendly and Definitely dependable service.Prices are good and reasonable.Customer service excellent and friendly Dealership nice and clean considering the COVID 19..with many transactions going on. good and reasonable.Customer service excellent and friendly Dealership nice and clean considering the COVID 19..with many transactions going on. More
Technician discharged battery so car needed to be left overnight. Next day battery was charged but left uncovered along with paperwork. Advisor tried her best. overnight. Next day battery was charged but left uncovered along with paperwork. Advisor tried her best. More