Back

Antwerpen Hyundai Catonsville - Service Center

Baltimore, MD

3.6
1,218 Reviews

1,218 Reviews of Antwerpen Hyundai Catonsville - Service Center

Sort by
April 24, 2022

i didn’t receive the check list of the car status after my routine maintenance or the next service date sticker placed in the windshield.. Also i ask for my driver sideview mirror to be fixed and it wasn’t More

by savvy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anastasia Marzec
Jul 20, 2022 -

Antwerpen Hyundai Catonsville responded

Hi Savvy, we appreciate your honest feedback, as we are always looking for ways to improve. We would like to work towards a resolution, so if you are willing, please reach out to us at (410) 747-3333 to discuss this further.

April 24, 2022

Good experience, knowledgeable workers, fast customer service, friendly workers, great car, definitely recommend will be going back again More

by COURTNEYBENNETT57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamail Pritchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demi Sentino, Dawn Clay
Jul 20, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, your wonderful feedback and rating mean a lot to us. We can't wait to see you again, have a great day.

April 24, 2022

The dealer reached out after receiving an ok rating for an engine service visit and genuinely wanted to make it right. While reaffirming that the review had been with Hyundai and the dealer had done 5 star More

by ezra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Poppe
Jul 20, 2022 -

Antwerpen Hyundai Catonsville responded

Hi Ezra, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

April 23, 2022

I love this dealership but this time the wait was a little longer than I expacted More

by HORSEYFRANCES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service management
April 23, 2022

My service was fast, professional and informative. The dealer and the tech gave me supportive feedback. More

by JEANETTENORRIS13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick poppep
Jul 20, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Antwerpen Hyundai Catonsville. We look forward to your next visit! Take care!

April 22, 2022

Deanna Parks was great! She was courteous and ensured that my service was done promptly, and I was satisfied. The wait time was reasonably quick. I am happy with the service More

by ONESOLARIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deanna Parks
Jul 20, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

April 20, 2022

As always, I had a good experience taking in my vehicle for service. The facilities are always clean, and the staff are very professional. The waiting area is also clean and the seating is socially dista More

by carr.richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deanna Parks
Jul 20, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we are so happy to read such a great review about Antwerpen Hyundai Catonsville! We look forward to your next visit! Take care!

April 19, 2022

My first car was a use Elantra, then Sonata and Accent Hatchback. I have brought Friends and Family to Catonsville Antwerpen Hyundai and was never disappointed!!! More

by lwilson16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Mitchell
Jul 20, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we really appreciate your feedback! We look forward to your next visit! Take care!

April 19, 2022

3 1/2 hours to get my oil changed and tires rotated. How about either stop taking reservations or perhaps call the customer and either let them reschedule or come in later. The only saving grace was the More

by nancyadler331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know name
April 18, 2022

i WAS VERY PLEASED WITH MY SERVICE AND MY SERVICE ADVISOR, MR.. JERMAINE GREEN. HE KEPT ME ADVISED THROUGHOUT THE ENTIRE VISIT. I HAD TO LEAVE MY CAR, BUT HE CONTINUED TO KEEP ME INFORMED. EVEN WH More

by auntpatcheek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JERMAINE GREEN
Jul 20, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Antwerpen Hyundai Catonsville. We look forward to your next visit! Take care!

...
30
...