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Antwerpen Hyundai Catonsville - Service Center
Baltimore, MD
1,218 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,218 Reviews of Antwerpen Hyundai Catonsville - Service Center
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May 09, 2022
Unfriendly staff. Service manager over promised time frames and failed to politely greet customers in a timely manner. One was consuming French fries and wouldn’t look Service manager over promised time frames and failed to politely greet customers in a timely manner. One was consuming French fries and wouldn’t look up to acknowledge customer as they entered. Won’t be returning to this site. More
by yvetteodum
Verified CustomerEmployees Worked With
Service team
May 07, 2022
Deanna in service was terrible at following up about my vehicle. I constantly had to reach out to check on any status. After it was all said and done the process went horribly and my vehicle wasn't service vehicle. I constantly had to reach out to check on any status. After it was all said and done the process went horribly and my vehicle wasn't serviced. More
by Rachel
Employees Worked With
Deanna
May 07, 2022
Hyundai vehicles are good vehicles but the service experience is putting bad impressions on the whole scenerio. Comparing with Toyota service experience they have a long road to cover. Just because of experience is putting bad impressions on the whole scenerio. Comparing with Toyota service experience they have a long road to cover. Just because of service experience I am doubting my decision to switch from Toyota to hyundai vehicle. More
by SAL
Employees Worked With
Service
May 06, 2022
Such an great experience. . Thank you antwerpen.. Joe Eller is the greatest. Really good customer service . Thank you antwerpen.. Joe Eller is the greatest. Really good customer service More
by VALIQUET78
May 06, 2022
I appreciate the attitude that the service staff has even when things are chaotic and they are short handed. They remain professional, personable, and focused. Thanks when things are chaotic and they are short handed. They remain professional, personable, and focused. Thanks More
by pkbcurtin
Employees Worked With
Don’t recall
May 06, 2022
I wasn’t greeted and when I w by to sit down I passed several employees none of them spoke. I was appalled. At the end of my service I wasn’t given any information on the service. I’m use to some sort of several employees none of them spoke. I was appalled. At the end of my service I wasn’t given any information on the service. I’m use to some sort of feedback. The salesperson that I purchased my car from in 2015 spoke to me as she usually does and I told her I how felt. I also told her Len Stoler is closer to my house maybe I should go there. More
by KARENLW617
Employees Worked With
May 04, 2022
The office staff was great and very friendly. They helped me being as this was my first time ever coming there. They treated me like family and the light refreshments and bathrooms were great and They helped me being as this was my first time ever coming there. They treated me like family and the light refreshments and bathrooms were great and very clean. More
by dashaharris2222
Employees Worked With
Other Employees :
Anastasia Marzec, Demi Sentino, James Harris, John Eller
May 04, 2022
Deena was Awesome! ! Great customer service and very knowledgeable of the service for my vehicle. I had a great experience with the service Hyundai department . ! Great customer service and very knowledgeable of the service for my vehicle. I had a great experience with the service Hyundai department . More
by lakitagrier
Employees Worked With
Deena
May 03, 2022
Awesome service, Awesome Customer service provided by Mr. Roland. I was truly impressed and would use his services again and again. Not only did he help me, but also my daughter. The service was impeccable Roland. I was truly impressed and would use his services again and again. Not only did he help me, but also my daughter. The service was impeccable. I am grateful. Thanks for everything. Oh and I love my car. More
by cjnelson728
