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Antwerpen Hyundai Catonsville - Service Center
Baltimore, MD
1,215 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,215 Reviews of Antwerpen Hyundai Catonsville - Service Center
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November 04, 2022
My experience was not pleasant from the time I walked into the service center to the time I went back to pick up my car, I was met with lackluster customer service, attitude, and several delays and excus into the service center to the time I went back to pick up my car, I was met with lackluster customer service, attitude, and several delays and excuses regarding the service of my car. More
by AML
Verified CustomerEmployees Worked With
Service department
November 04, 2022
Appts are minimum 3 weeks and the service is subpar. Takes 2 hours longer than they tell you. They do not return calls. I ended up having to stop in to schedule service because no one answered the phone Takes 2 hours longer than they tell you. They do not return calls. I ended up having to stop in to schedule service because no one answered the phone or would call back. Bought car from there and pay an extra 250 a month for a plan to be able to have a courtesy vehicle, what a lie. They can’t even schedule one a month out when trying to get service for something that was Hyundais fault. Poor all around. More
by CJLAHART
Employees Worked With
Service
October 31, 2022
Patrick and Matt along with the entire start did everything they could to stay me with my engine replacement process. They were great! everything they could to stay me with my engine replacement process. They were great! More
by Judah HOLLAND
Employees Worked With
Patrick, Matt and Bea
October 29, 2022
Deanna is amazing. She makes sure you understand everything that is going on with your vehicle so you feel safe. Would absolutely recommend! She makes sure you understand everything that is going on with your vehicle so you feel safe. Would absolutely recommend! More
by PARISTURNQUIST
Employees Worked With
Deanna
October 29, 2022
Ms.Linda was awesome with handling me pick my dream truck. And we found one within my budget truck. And we found one within my budget More
by nakitagreen
October 27, 2022
Great service. Patrick was helpful and courteous. Friendly staff and comfortable waiting area. I would highly recommend your dealership. Patrick was helpful and courteous. Friendly staff and comfortable waiting area. I would highly recommend your dealership. More
by jecough
Employees Worked With
Patrick service drpt
October 25, 2022
While the staff is professional and the service completed in the time estimated, the experience with setting up an appointment was quite lengthy and had to invoke the help of the GM. On-line service appointm in the time estimated, the experience with setting up an appointment was quite lengthy and had to invoke the help of the GM. On-line service appointments should be quick and easy, not frustrating. More
by Jimmymac of Elkridge
Employees Worked With
