Antwerpen Hyundai Catonsville

Linda Chandler is the best. .. I had previously purchased my Sante fe from her. I was away in SC. when my Sante fe was totaled. Linda came thru for me, I called her from .. I had previously purchased my Sante fe from her. I was away in SC. when my Sante fe was totaled. Linda came thru for me, I called her from there because I had seen the car I wanted on line, Although she couldnt hold it for me, she did everything to get me a fair deal and had the car ready for me when I got home. I will always call Linda and i will send anyone i know to her that wants the Hyundai. She is fabulous More

I received the BEST service from Joel Williamson. I told him what I was looking for, and he listened. Didn’t try to sell me something that was “almost” what I wanted. He searched around and found the I told him what I was looking for, and he listened. Didn’t try to sell me something that was “almost” what I wanted. He searched around and found the EXACT model, down to the color, and had it for me in two days. TWO DAYS! He worked hard to make sure I got the terms that I needed. I will 100% recommend him to everyone that is in the market for a new car. And when I got to the finance department, Angel Cooper was a BOSS! She handled everything so smoothly, and even added a little humor. This was by far THE BEST car-buying experience I have ever had! More

Made an appointment and car sat at dealership for a week without being touched. Left numerous phone calls and never got a return call. without being touched. Left numerous phone calls and never got a return call. More

Amazing service for myself and spouse. My salesperson Mrs. Linda was the bomb. She showed care. My salesperson Mrs. Linda was the bomb. She showed care. More

The whole process took way too long. even after all of that time, I had to wait an additional 30 minutes for someone to to down the road to fuel the car. It perplexes me as to whey tha even after all of that time, I had to wait an additional 30 minutes for someone to to down the road to fuel the car. It perplexes me as to whey that was not done much sooner. More

No one answers the phone; had to drive to dealership for appointment. Left car for service, they sent an electronic quote which I had questions on but I signed and returned anyway. CSR never read the author appointment. Left car for service, they sent an electronic quote which I had questions on but I signed and returned anyway. CSR never read the authorization so no one worked on my car for 1 week. I called after several days for status...no one answered the phone. After several days I get thru to service desk and the CSR tells me, "Oh, yes, you DID authorize the service. We'll get started right away, likely have the car this afternoon." No call, no car. I call the next morning (3x) finally get thru and another employee tells me "Oh, it will be 2-3 WEEKS. They didn't tell you that when you dropped it off. Oh well, I can give you the VM of someone else." Click. If I could turn back time, I would NEVER AGAIN take my car into this dealership. It's a shame as they are most convenient to my home but convenience does not outweigh courtesy. They don't need to move to bigger, fancier quarters across the street. By the time the building is done, they will have driven all of their customers away. More

Extremely slow customer service and response time. Called and chatted with the service rep multiple times over a week to get my SUV serviced for a recall notice. Never received a call back to setu Called and chatted with the service rep multiple times over a week to get my SUV serviced for a recall notice. Never received a call back to setup an appointment even after leaving my contact info on their voicemail. After 4 or 5 attempts, I was finally able to make an appointment. When I picked up my SUV, I found a leftover parts box, trash and a plastic cover in my backseat. I'm not sure if this was part of the original broken plastic part or something that should have been installed. More