Antwerpen Hyundai Catonsville

Horrible experience My girlfriend and I went to the Antwerpen Hyundai on Route 40 and had a horrible experience. We ended up with a salesman that we could barely understa My girlfriend and I went to the Antwerpen Hyundai on Route 40 and had a horrible experience. We ended up with a salesman that we could barely understand. I didn't know anything he was saying when trying to ask questions about the vehicle we wanted. My girlfriend and i had full intentions to purchase a vehicle but after how we were treated that changed rather quickly. After not understanding what he was saying pretty much the whole time and repetitively asking what did you say? i went to another salesman and asked him the questions i wanted answered. Well that made Muhammad pretty upset. When he got back he told me "i'm your salesman not anyone else. After i make you 100 percent satisfied you'll refer me to other people to come to me for a car". After that it just went downhill fast. After not going anywhere with him the manager came over to help out. He was a nice gentleman and tried to come to a conclusion where we both agreed but i told him what we could afford which was $30 off of what he said so he left and said let me see what i can do. He never came back. Muhammad came back and said we can't do it. without making another suggestion about that car or offering another car new or used. It was simply we can't do it. That was it. To me those Jack says yes commercials are false advertisements. I don't think i'll be back ther or refer anybody there after that experience. More

Abrupt purchase ends up with a great decision Without Kevin and Michael's assistance, I wouldn't think of letting my daughter take the new car on the day we stopped by to browse around. Even the p Without Kevin and Michael's assistance, I wouldn't think of letting my daughter take the new car on the day we stopped by to browse around. Even the paper work took the fastest time I have ever had. How lucky we are to choose the best car we can afford with an abrupt decision! More

This is the 3rd Hyundai we have purchased at the Rt.40 This is the 3rd Hyundai we have purchased at the Rt.40 location. The reason why we bought the last two is because Rob May takes care of his custom This is the 3rd Hyundai we have purchased at the Rt.40 location. The reason why we bought the last two is because Rob May takes care of his customers. I am annoyed that some items I did not want: a trunk net, windscreen for the sun roof and first aid kit were part of the package before I signed the contract. I did want a spare tire which was added to my bill but used to be a standard item on my 2002 Hyundai Elantra. I don't blame Rob, it was very late and I had not seen or read the window sticker. More

Rob May quoted me a price $533 less than another dealership over the phone. No dickering, simply the lowest price. We met him and spent some time with him. Instead of leaving at 5:00 p.m. (we arr dealership over the phone. No dickering, simply the lowest price. We met him and spent some time with him. Instead of leaving at 5:00 p.m. (we arrived late) he worked with us until 7:30 p.m. before his one hour commute home to his wife and kids. The following day, he worked with me and my wife with downloading the free smart phone app and syncing both our smart phones to the car. He thoroughly explained all the features that were totally new to us, always with a smile and offering any assistance we needed. We were both amazed at his cheerful, honest desire to work with us! More

Rob was very efficient and a pleasure to work with. I am very happy with the price and experience. Love the new car. Thanks Rob ! very happy with the price and experience. Love the new car. Thanks Rob ! More

I had been car shopping for a 2014 Hyundai for about a month and after dealing with several shady dealers was about to give up. I got in touch with Rob and finally was able to get straight answers before month and after dealing with several shady dealers was about to give up. I got in touch with Rob and finally was able to get straight answers before I drove all the way to the dealership to buy. Rob made everything quick and easy, and made me feel like I got a great deal on my Sonata. Not only was Rob awesome, but the finance guy was really nice and made things easy as well. I definitely recommend going to Rob! More

I recently visited Antwerpen to find a replacement for my previous Elantra (also purchased at Antwerpen). Isaac Magin in the sales department worked tirelessly to find me the exact right new vehicle to meet previous Elantra (also purchased at Antwerpen). Isaac Magin in the sales department worked tirelessly to find me the exact right new vehicle to meet my budget and specifications. His patience and cheerful demeanor made what could have been a very trying experience into a pleasant, easy ride...just like my new car. Thanks to Isaac and the rest of the Antwerpen staff for a making a major purchase into a relatively painless process. Very satisfied! A+++ More

Rob help me find the car I like and even helped with financing. I thought I had better financing but he offered me a better alternative. He was very helpful in setting up the car and clearing it off bef financing. I thought I had better financing but he offered me a better alternative. He was very helpful in setting up the car and clearing it off before I took the car home. It was a really nice experience. More

What can I say about Issac Magin. He is a very pleasant salesman. My husband spoke to Issac on the phone. When we arrived, he greeted us with a smile at the dealership. He's very patience. Also, Issac w salesman. My husband spoke to Issac on the phone. When we arrived, he greeted us with a smile at the dealership. He's very patience. Also, Issac was straight forward with us. My husband and I had gone to another car dealership. We did not have a very good experience at all. We would definitely recommand Issac Magin to be your car salesman. If the scores were higher than a five, Issac would get the highest score. IF THE SCORES WERE 1-10, HE WOULD GET A TEN! Oh, we drove off in a Elantra . Thank you so very much Issac. More

Mr. May made my first new car buying experience pleasant, hassle free and memorable. Mr. May definitely validated my reason for traveling over 400 miles from my duty station in North Carolina back home to Ma hassle free and memorable. Mr. May definitely validated my reason for traveling over 400 miles from my duty station in North Carolina back home to Maryland. I would never buy a new Hyundai from any other dealership, and I'm very grateful for the customer service, respect, and commitment of Mr. May and the Antwerpen staff in Catonsville. I wish I had larger thumbs so that the whole state could see how satisfied I am with my purchase and experience at Antwerpen Hyundai. Thanks for everything, you all are great! I highly recommend this dealership to anyone thinking of purchasing a vehicle. More