Antrim Way Honda
Greencastle, PA
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204 Reviews of Antrim Way Honda
I am seeing the perfect match of vehicle I wanted to own. As my husband and I rude the motorcycle by Antrimway Honda. We went inside, then test drive and the next thing I Know I have the CRV. The process was As my husband and I rude the motorcycle by Antrimway Honda. We went inside, then test drive and the next thing I Know I have the CRV. The process was smooth and Ryan was very honest and supportive of us getting this vehicle. I am very satisfied from service to owning it. I AM HAPPY More
Jacob Gregory was extremely helpful and I am very satisfied with my purchase. He is someone with integrity and makes the purchasing process fast and easy. I would definitely recommend him to anyone l satisfied with my purchase. He is someone with integrity and makes the purchasing process fast and easy. I would definitely recommend him to anyone looking to buy a car. More
When we purchased our 1st Honda from Antrim Way Honda, Tammy made it one of the best car buying experiences we ever had. We were so happy with the experience, we returned 4 months later and purchased a 20 Tammy made it one of the best car buying experiences we ever had. We were so happy with the experience, we returned 4 months later and purchased a 2021 Honda Ridgeline. Without a doubt, a 5 star experience. Before we could make our 1st payment on the Ridgeline, we returned to have some accessories installed and had our overall experience shattered by the rude and unprofessional behavior of Brad the service scheduler. He spoke with a condescending tone and verbally brushed me off when I questioned him on when my vehicle would be started (I had an 8am appointment and at 8:30 my vehicle had still not been started when all others had) When we brought the problem to the service manager, his response was to falsely accuse me of using profanity at his employees, instead of investigating it himself by checking cameras and talking with other customers in the area, nothing was resolved. The owner stated that this had never happened before, which based on the reviews in cars.com and yelp, this behavior from Chad/Brad was quite common. The owner then offered that the manager was a 40 year employee, which told me that my complaint was falling on deaf ears. No one offered an apology, which was the only restitution we were looking for. Antrim Way Honda has a history of treating women poorly by the service department, an integral part of the buying experience. The part that establishes the long term relationship between dealer and buyer. Had I of known, I would have taken my business elsewhere. More
I love Antrim Way! Bought my 1st new car there in 2013 and it was a pleasant experience and they have provided excellent service ever since so I didn’t even think about going somewhere else when I was loo and it was a pleasant experience and they have provided excellent service ever since so I didn’t even think about going somewhere else when I was looking for a new car. I met with Tammy Moody who was very helpful and quick to respond to questions, took a test drive and a few days later drove off the lot with a new 2021 Honda CRV. Can’t wait to take it on a road trip!! More
I have gotten my last 3 Honda’s at this location, great sales people, mine was Tammy she was not pushy n answered all my questions, and delivered my CRV and paperwork at my house, she is not on list below sales people, mine was Tammy she was not pushy n answered all my questions, and delivered my CRV and paperwork at my house, she is not on list below! More
Trying times for car dealers and customers. Government pandemic required changes make shopping, selling and product demonstrations difficult. Antrim seemed to be doing a good job of complying while givin pandemic required changes make shopping, selling and product demonstrations difficult. Antrim seemed to be doing a good job of complying while giving customers as much help as possible More
Helpful and knowledgeable! My Bluetooth phone contacts in my 2017 Honda Accord had disappeared. I tried to restore them but was unsuccessful. Jake Gregory restored all contacts My Bluetooth phone contacts in my 2017 Honda Accord had disappeared. I tried to restore them but was unsuccessful. Jake Gregory restored all contacts within just a few minutes and then took time to make sure I understood the different features of the Bluetooth system. I really appreciated his friendliness and competence. More
Great Experience! This is one of the few great environments to purchase a car! Greg Keihl helped me both times getting a car here. There is no pressure or rush to buy a This is one of the few great environments to purchase a car! Greg Keihl helped me both times getting a car here. There is no pressure or rush to buy anything. Everyone is super friendly and helpful if you have any questions! More
A good buying experience Bought a used Accord today. My salesperson was Jake Gregory and he was very helpful, pleasant and patient; no pressure. Explained features that wer Bought a used Accord today. My salesperson was Jake Gregory and he was very helpful, pleasant and patient; no pressure. Explained features that were new to me; spent as much time with me as I needed. I would recommend working with him. I am not sure of the name of the woman in the finance office who did the purchasing paperwork and vehicle registration, but she also was pleasant and efficient. Nice package of free services included. Would buy from them again. More
Bought a 2019 Accord Sport I went in this past Saturday to look at the 2019 Accord Sport Models in stock. Jake Gregory helped me out. He was very great to work with and very kno I went in this past Saturday to look at the 2019 Accord Sport Models in stock. Jake Gregory helped me out. He was very great to work with and very knowledgeable. He took the time to listen to what I wanted to keep my payment out and did everything to get me at those numbers. I would recommend him and the entire dealership. I like the smaller treat you more like family atmosphere of the dealership. More