Antioch Chrysler Dodge Jeep Ram - Service Center

Help with my tires Stopped in because one of my tires was low, and I couldn't find an air pump at any gas stations. John was totally welcoming and helpful. I was in and Stopped in because one of my tires was low, and I couldn't find an air pump at any gas stations. John was totally welcoming and helpful. I was in and out in no time. More

Service The service department here at Antioch dodge is awesome, they are a professional and very easy to work with, so good to see John Andrade back in servi The service department here at Antioch dodge is awesome, they are a professional and very easy to work with, so good to see John Andrade back in service, this guy knows his stuff !!! If you need service come in and see these guys 😁😁😁😁 More

Best repair shop I have seen Very professional and thorough. TJ Burke took great care of us from start to finish. Would highly recommend and we will definitely return next time w Very professional and thorough. TJ Burke took great care of us from start to finish. Would highly recommend and we will definitely return next time we need repairs. More

A very pleasant place to do business The people here were all so professional and polite. I was greeted by a gentleman named TJ Burke who assisted me through the entire process. He took c The people here were all so professional and polite. I was greeted by a gentleman named TJ Burke who assisted me through the entire process. He took care of my vehicle's maintenance perfectly, got me out on time and even let me know what services I should plan for on my next visit. Job well done. More

A-1 Service from Day-1 Everyone from Kevin (who sold me my car) to Johnny Andrade (assistant service manager) has always delivered outstanding service no matter what the rea Everyone from Kevin (who sold me my car) to Johnny Andrade (assistant service manager) has always delivered outstanding service no matter what the reason for my visit. Never rushed and they genuinely take the time to listen and understand my concerns as a valued customer and explain everything so no matter what I leave happy after every visit and still very happy with my vehicle purchase! More

Oil change Was fairly quick , checked to see if I needed anything else done and got me out as quickly as they could. What more can u ask for? Was fairly quick , checked to see if I needed anything else done and got me out as quickly as they could. What more can u ask for? More

Very satisfied Had service work on my car and adviser Chris Palo walked me though the whole process like a true professional. He explained the thing beforehand and g Had service work on my car and adviser Chris Palo walked me though the whole process like a true professional. He explained the thing beforehand and got me on the road More

Service Department I don't believe I have ever rated a service department as excellent but yours certainly is! Chris especially bends over backwards to meet and then ex I don't believe I have ever rated a service department as excellent but yours certainly is! Chris especially bends over backwards to meet and then exceed expectations. He explained everything so that I understood what was being done. Although I am not "auto savvy", he never talked down to me or made me feel inferior. More

Worst experience ever Never called me once to give me updates on my 2012 Dodge Caliber when it was in for service. My service rep was very rude. Kept telling me that I will Never called me once to give me updates on my 2012 Dodge Caliber when it was in for service. My service rep was very rude. Kept telling me that I will call you in an hour about an update on the vehicle and 2-3 hours went by. Happened more then just one time I had to call to get updates what happen to customer service? They kept guessing what was wrong with caliber never could give me a straight answer. so I told the to for get it I will take my car back. I talked to the service manager and explained what was going on and he agreed that what I was saying and I told him that you didn't do anything to find the issue. I did all that at home and I found the same things and it was guessing. and I am also a tech I brought it in because it was under the 5 year 100,000 mile powertrain warranty. I'm not gonna pay some one to just guess. so the service manager went half with me on the fee I paid $65 instead of $130 price. But besides the point, ever since I bought this car it has been an issue and every time I bring my car in to this dodge I always have a problem with them. I do not recommend this dealer to anyone worst experience I ever had to deal with. Now I'm with Ford and I am very happy with them very nice people from the start and got a great vehicle all I got to say is dodge get your act together. You just lost a customer! More

Great job The service writer Johnny was excellent the the work was done in a timely matter and they made it easy to make an appointment and they had the vehicle The service writer Johnny was excellent the the work was done in a timely matter and they made it easy to make an appointment and they had the vehicle done when they promised and I didn't have to bicker about the bill More