Antelope Valley Chevrolet - Service Center

RUN THE OTHER WAY Did not Purchase a car from them and it has to be better then dealing with there Service Department. If you have to have service to your car .... Do N Did not Purchase a car from them and it has to be better then dealing with there Service Department. If you have to have service to your car .... Do Not go to AV Chevrolet. Worst experience of my life. Run the other way. My Rep lied about reporting damaged to my tire to me when I drop the car off. She said she reported it to me and never did. I told her the tired is under Warranty and no reason to lie. But then again why would she you lie about a $75.00 tire. if I was AV Chevrolet i would be very embarrassed about a employee who represents them not telling the truth. It makes their company look like crooks. I have reported this to GM and contacted my attorney. IT is NOT ABOUT THE MONEY, BUT THE TRUTH and if i did my research and read some of the bad reviews on here i would have gone to GM rally in palmdale. I just found my work order and the rep did not report any damage to the car at all. Funny how she says she mark down the damage to the tire. But marks down nothing to indicate damage. But on the other hand The Service Manager is very polite and whats to make me happy she even offer me a 10 percent discount that was very nice of her. But its not about the money its a company car and the company pays for any and all repairs. The is all about the truth and why would anyone accuse a customer for not telling the truth. I was only under the impression that the customer is always right but not at AV Chev the customer are accused of not telling the truth More

I bought my car from them and they have had it for 21 days We our car brand new from them but when it came time to fix it, they have had it for 21 days and it still not fix and they will not give us a rental. We our car brand new from them but when it came time to fix it, they have had it for 21 days and it still not fix and they will not give us a rental. More

California Gas made the Cylinder lose pressure I cam from Arizona where my car had been running well for the last year. I put gas in it and 5 minutes later it started misfiring. My ODB said it was I cam from Arizona where my car had been running well for the last year. I put gas in it and 5 minutes later it started misfiring. My ODB said it was the MAF sensor. This dealership told me to that there were only 3 PSI on cylinder 6 and it would cost me $7000 or more to fix as it needed a new engine. I think one of the mechanics is just there to buy the cars he can as he was telling me he had a few of them at home that he had bought from the dealership. Realize I had just had the car tuned up before I left Arizona. THIS DEALERSHIP IS RIPPING PEOPLE OFF LEFT AND RIGHT. GO ANYWHERE BUT THIS DEALERSHIP. They gave me $300 as a trade in. This place is just dishonest and every car they have ever diagnosed, the records should be pulled and gone over by the federal government. More

Poor service I took my 2015 Chevy Silverado 1500 high country in for a transmission fluid and filter change have had no issues with it just it was just do for serv I took my 2015 Chevy Silverado 1500 high country in for a transmission fluid and filter change have had no issues with it just it was just do for service they proceed to tell me that they only flush that they don’t change the filter and I said ok he says that they will test drive and run a scan for any codes an hour later he tells me that they don’t want to change the fluid that I have major internal damage and that the transmission will need to be replaced and the cost of that repair is around $6700 so I tell him I will need a second opinion and I take it to Aamco and I ask them to check it out and they change the fluid and filter and tell me they saw nothing wrong with the transmission More

Great service! Best corvette mechanic in the AV! I called to schedule a Saturday appointment, and Sean agreed to come in on his day off to take care of me. Thanks Se Best corvette mechanic in the AV! I called to schedule a Saturday appointment, and Sean agreed to come in on his day off to take care of me. Thanks Sean, I really appreciate it. Would give 5 stars but service writer Steve made a mistake on my invoice and never returned my call. Played phone tag with his manager Johnny to resolve :( More

Towed in because OVERHEATED 15 minutes before closing In the morning Service Manager calleld, to say: " Your need a new engine, it is shot. The cost will run $7000 - $8000 and a week of time" When I go In the morning Service Manager calleld, to say: " Your need a new engine, it is shot. The cost will run $7000 - $8000 and a week of time" When I got my Astro Van to a friends shop, it cost $42. for a heater hose. You tell me what I was saying!!! It was not nice. Big Bear from Fort Mohave, AZ. More