Annapolis Subaru

Don't let the snacks and drinks fool you; service department has no real customer service focus. Unprofessional installation of OEM parts. Defensive, apathetic response and no actual repairs made whe department has no real customer service focus. Unprofessional installation of OEM parts. Defensive, apathetic response and no actual repairs made when asked to fix incorrect work. Sales dept is where this dealership gets its good marks. Service dept is where it racks up complaints. Definitely do your research before thinking you can buy and service your Subaru at the same dealership. More

Susan made my purchase experience smooth and enjoyable. All around excellent customer service at Annapolis Subaru. All around excellent customer service at Annapolis Subaru. More

They were helpful and not pushy and I overall enjoyed my experience at the dealership. experience at the dealership. More

Overall great service from sales, finance and the service department. I can tell from my limited interactions so far the staff have experience and do not change frequently which I take as a good sign. department. I can tell from my limited interactions so far the staff have experience and do not change frequently which I take as a good sign. More

Chris and Annapolis Subaru were the most accommodating dealership I have ever worked with. I had a unique circumstance where because of my location, I almost went for a closer dealership. But Chris prom dealership I have ever worked with. I had a unique circumstance where because of my location, I almost went for a closer dealership. But Chris promised to better the offer from the closer dealership and not only that, he offered to deliver the vehicle to me! I was amazed. Everything was handled over the phone and I signed all the paperwork when Chris delivered my Outback Wilderness. It couldn't have been easier. I give Chris 5 enthusiastic stars and highly recommend you work with him and Annapolis Subaru. You won't be disappointed. More

Can't say enough about the excellent service at Annapolis Subaru. Clif made our purchase go seemlessly from the test drive to the other details. Highly recommend. Subaru. Clif made our purchase go seemlessly from the test drive to the other details. Highly recommend. More

Outstanding customer service and a speedy buying process. My sales team member, Clif Wiggins, was outstanding and a complete pleasure to work with. His knowledge of the vehicle and buying process was spot My sales team member, Clif Wiggins, was outstanding and a complete pleasure to work with. His knowledge of the vehicle and buying process was spot on at every step. I ordered my BRZ tS through him and have never had a better buying experience. The finance process was faster and the most efficient one I have ever experienced as well. More

Annapolis Subaru is an efficient, honest, trustworthy dealership that values and supports its customers. I had a wonderful experience here with buying my first Subaru! dealership that values and supports its customers. I had a wonderful experience here with buying my first Subaru! More

Chris was great and helpful at every step of the process. He answered all of my questions clearly and helped make buying my first new car a positive experience. He answered all of my questions clearly and helped make buying my first new car a positive experience. More

They are great! Called them to see what was available, checked the stock on line, made an appt (for my benefit) and drove off the lot with EVERYTHING done that eveni Called them to see what was available, checked the stock on line, made an appt (for my benefit) and drove off the lot with EVERYTHING done that evening! Very happy with the price, showing me things that are new for convenience since my last Subaru was 16 years old. Actually finished after hours. ALWAYS for 3 Subarus dealt with Annapolis Subaru since 2003. More