Annapolis Hyundai

When I initially visited the dealership everyone was friendly, but not pushy. They let me test drive the car I wanted without an obnoxiously aggressive sales pitch afterwards. Since the car I wanted - friendly, but not pushy. They let me test drive the car I wanted without an obnoxiously aggressive sales pitch afterwards. Since the car I wanted - a 2011 Hyundai Elantra - was in short supply, I put down a deposit and salesperson Renny Torrance started hunting for the colors/model/features I wanted. He kept me updated about the search (it took almost a week), and then when he found the exact car I wanted - located in Brooklyn, NY - he drove one of their Elantras to NY, and traded it for the one I wanted. He then drove the car back for me, had it detailed, filled with gas, and it was ready to go. The credit process and financing was painless and quick, and I was completely pleased with the process from start to finish. I would highly recommend this dealership to anyone. Price was rated OK, only because the 2011 Elantra is in such demand that there really aren't deals to be had on the car. Supply and demand... More

As soon as we entered the lot my wife saw the suv she wanted. It was a Murano, LOADED!! Paul came over to help us and we told him what payment per month and what down payment we could afford. He was very wanted. It was a Murano, LOADED!! Paul came over to help us and we told him what payment per month and what down payment we could afford. He was very knowledgeable and courtious and basically a very happy guy. He didn't pressure us at all to buy a more expensive vehicle, which is what I and my wife liked about him. We went inside and filled out the paperwork and then Scott came over and said he was waiting for a call from a bank to see if we could get a better rate. We went in and signed the papers. Scott was great and both him and Paul were very professional and I would not hesitate to do business with them again. Both of these guys are a temendous asset to your company. Keep up the good work!!!!!!!!!!!!! L. King More

This was the fourth dealership that I had visited, However I wish it was the first because it was the last dealership that I would visit while searching for a Hyundai Genesis. I felt very comfortable However I wish it was the first because it was the last dealership that I would visit while searching for a Hyundai Genesis. I felt very comfortable at this dealership it was like I knew the employees for years, they even give me a call every once in a while to check on how I like the car. I am in love with the vehicle, an they have some of the most professional individuals I have ever had the pleasure in purchasing a vehicle from. I honestly wish I would have purchased my other car which is a Hyundai Sonata from Annapolis Hyundai... Two thumbs up!!! More

Paul made my buying a new car painless! He was very friendly and not pushy on the day I showed up to just take a look at the Hyundais -- I have never purchased one before. He let me ask a zillion quest friendly and not pushy on the day I showed up to just take a look at the Hyundais -- I have never purchased one before. He let me ask a zillion questions and had answers to all of them. I told him I wanted a few weeks to think about it and asked him NOT to bug me... and he didn't. I returned a few weeks later for a test drive and because Paul took the time to come up with a deal I couldn't refuse, I drove home in my new Hyundai. Thanks Paul! More

Conrad was great from initial contact through the internet to shaking hands after sale/purchase. Would have given 5s down but took too long to complete financial transaction. Too many customers han internet to shaking hands after sale/purchase. Would have given 5s down but took too long to complete financial transaction. Too many customers handled by only one financial guy, Scott. Also, the interior of the car and trunk contained a few pine needles, etc. Not a lot but enough to drop from 5 to 4. More

My experience with Annapolis Hyundai was fantastic from beginning to end. The price of the car was reasonable and the terms were exactly what I expected. They even went to far as to negotiate with banks to beginning to end. The price of the car was reasonable and the terms were exactly what I expected. They even went to far as to negotiate with banks to obtain a lower financing interest rate than the very low rate which I had already been quoted by my own bank! While I intend to have this car for a while, I would definitely make my next car purchase from them and would absolutely recommend this dealership to others! More

Annapolis Hyundai was the first car dealership I have Annapolis Hyundai was the first car dealership I have ever been to were I did not get the usual sales pitch. No high pressure sales or gimmicks. Mr Annapolis Hyundai was the first car dealership I have ever been to were I did not get the usual sales pitch. No high pressure sales or gimmicks. Mr. Westerman was both honest and informative about the vehicle I wanted to purchase. The price, financing and trade value I received was more than I had hoped for. The rest of the staff was both courteous and professional. Highest marks for this dealership. More

This was an overall great car-buying experience. Their web site is very user friendly. I was able to view the cars, make my selection and submit my financing request all on line. I dealt with the Sales web site is very user friendly. I was able to view the cars, make my selection and submit my financing request all on line. I dealt with the Sales Manager via e-mail until I arrived at the store to pick up my new car. I was able to arrange the model, color, options and financing without ever going to the dealership. Once I was notified my car was in, I went to the dealership to purchase it and that was a continuation of the high level of service I had already been receiving. I was greeted by every staff member I came in contact with, offered refreshments, introduced to the sales manager and a then to a salesman that ensured the car was what I ordered, and was to my liking. The finance dept took me through all of the paperwork and processed everything on the spot, financing, out of state tags and tile, taxes etc. Then back to my salesman who gave me a tour of the dealership, and then took me out to my new car and explained all of the features and options to me. Once I was comfortable with my understanding of the car, I was handed the keys and off I went. One happy customer. The fact that I arranged this deal from my home in Kansas speaks volumes. I was able to arrange the deal, fly in from Kansas, drive the car back to Kansas, and still pull all of this off for less than I could get the identical car for in Kansas or other Hyundai dealers in the MD/DE/VA area makes Annapolis Hyundai the place I will buy my next car. I also have two daughters that I have already recommended Annapolis Hyundai to, and they are also considering traveling to Annapolis now. Buying from Annapolis Hyundai was a very positive experience, I was treated with respect, and everyone demonstrated a genuine concern for my satisfaction. More

The buying experience at Annapolis Hyundai was the best I had ever experienced. Every member of the staff was polite and friendly. The very next day I was already recommending Annapolis Hyundai to friends had ever experienced. Every member of the staff was polite and friendly. The very next day I was already recommending Annapolis Hyundai to friends and family. My wife and I look forward to many years of dealings with the staff. More

I had an extremely pleasant and easy car shopping experience at Annapolis Hyundai, working with salesman Conrad Westerman. I was in the market for a Hyundai Elantra Limited and had located two of th experience at Annapolis Hyundai, working with salesman Conrad Westerman. I was in the market for a Hyundai Elantra Limited and had located two of them within a 25 mile drive of where I lived in the color I wanted. I contacted both of those dealers for a quick quote and got two quotes back within a few hundred dollars of each other. But whereas the other dealer esentially told me "take it or leave it" on this popular car, Conrad was prepared to be flexible with his price quote. I went on Cars.com to determine a fair price for the car and I asked Conrad if he could sell me the car for the Cars.com "smart target price." He got back to me quickly and indicated his willingness to do so and as a result, I ended up paying at least $1,000 less for the car than the other Hyundai dealership was willing to sell it to me for. The actual test drive and purchase took about 2.5 hours from start to finish, and it would have been even quicker had not Conrad been tied up with another customer at the same time. He was through and helpful during the deal, and I feel that I was treated very fairly and courteously throughout. I certainly would recommend this dealership and Conrad in particular to anyone in the market for a Hyundai in my area. More