Andy Mohr Honda

Andy Mohr Honda's service department was utterly inept in its service of our son's Honda Civic, bordering on outright fraud. Not only did Andy Mohr Honda not fix the underlying problem after THREE ATTEMPTS, its service of our son's Honda Civic, bordering on outright fraud. Not only did Andy Mohr Honda not fix the underlying problem after THREE ATTEMPTS, it tried to sell us parts and service it had provided on previous visits. Don't trust Andy Mohr Honda with your vehicle. More

I bought my vehicle from Andy mohr Honda a month ago. Less than a month of owning it I had to replace the battery, 4 days after replacing my battery driving down the highway every light on the dashboard Less than a month of owning it I had to replace the battery, 4 days after replacing my battery driving down the highway every light on the dashboard was on. I pulled over and tried to find the problem. I could not find it so I called Andy mohr Honda, I explained to them the situation, the sales manager Eric told me that it was because I didn’t put a Honda battery in it when I replaced it. Clearly that was not the issue, and he just didn’t want to deal with it. I told him that shouldn’t make a difference. I asked him if I could speak with a technician and explain what was going on and see if they had an idea. Eric told me I wouldn’t be able to do that. I told him I just bought this car and I shouldn’t be having issues already as this car should have been through an inspection before it was sold. He checked on my warranty I bought, and said well your warranty doesn’t kick in until Sunday so just get it towed to the nearest dealership then. I explain to him that it is Thursday and I cannot leave my car sit at a random gas station until Sunday and why does my warranty not kick in for over a month after I buy the car. He said in a rude tone what do you want me to do? The sales manager was rude, he did not let me speak to a technician and clearly does not want to stand behind the product they sell. I originally gave this place a great review as my experience buying this vehicle was great, once they’ve made the sale, the customer service is terrible. More

Shawn and Mike in service are the best. Top notch customer service. Thorough and great diagnostics and timely repairs. No need to look further for Honda service. customer service. Thorough and great diagnostics and timely repairs. No need to look further for Honda service. More

Megan McKenzie at Andy Mohr Honda did wonderful at getting my CR-V’s fluid check up to date.She is very kind. Thank You! getting my CR-V’s fluid check up to date.She is very kind. Thank You! More

My experience with the dealership in whole was very professional and courteous employees. Would definitely recommend them to friends and family for future purchases excellent . professional and courteous employees. Would definitely recommend them to friends and family for future purchases excellent . More

Friendly service Friendly staff They got problem fixed Friendly service Friendly staff They got problem fixed on CRV And got oil changed on Ridgeline. Clean building Wail at reasonable time for bo Friendly service Friendly staff They got problem fixed on CRV And got oil changed on Ridgeline. Clean building Wail at reasonable time for both Vehicles. Prices reasonable More

My salesman Eric seemed to value my time which I haven’t found at other dealerships. He put a dealer plate on my car and got me setup to come back the next morning instead of wasting hours waiting. found at other dealerships. He put a dealer plate on my car and got me setup to come back the next morning instead of wasting hours waiting. More

Easy to schedule an appointment, friendly and excellent service are a few of the qualities you encounter using Andy Mohr as your maintenance car service destination. service are a few of the qualities you encounter using Andy Mohr as your maintenance car service destination. More

Hello,The service on my Honda Civic was done in a timely Hello, The service on my Honda Civic was done in a timely fashion and to my satisfaction. I will come back next year. The staff is very courteous. I Hello, The service on my Honda Civic was done in a timely fashion and to my satisfaction. I will come back next year. The staff is very courteous. I am glad I could say "hello" to Shawn. Thank you. Pierrette Harris Pierrette Harris More

The service was timely and convenient. The staff is courteous and considerate. The needs of my vehicle were discussed and explained clearly. The pricing for the service work was reasonable. courteous and considerate. The needs of my vehicle were discussed and explained clearly. The pricing for the service work was reasonable. More