
Andy Mohr Honda
Bloomington, IN
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I recently bought a truck from Andy Mohr Honda online, and I shouldn't have. There is a $2500 NON REFUNDABLE deposit in order to hold a vehicle, they were very adamant about that. Yet when I asked for p and I shouldn't have. There is a $2500 NON REFUNDABLE deposit in order to hold a vehicle, they were very adamant about that. Yet when I asked for pictures, information about their inspection, or really anything else, I was met with excuses and vague replies. I inquired specifically about rust on the vehicle and was never given an answer. The pictures they sent were as if they found and took the pictures with a digital camera from 2007, and from 6 feet away. Now that I own the vehicle, I inspected it to have rust on the underside of the bed - conveniently not included in the pictures. I asked what their "multi-point inspection" covered and was given an answer that gave me no specific information. Turns out the rear transmission seal is leaking. There was enough down time after my deposit that they could have fixed that transmission seal and I would have paid for it. But I couldn't even get them to get a second key made. I spoke specifically to Brianne Wischman, Carr Smith and Keenan Gill. Brianne was nice and polite but avoided any of my direct questions, was very vague and misleading. Keenan GIll was rude, impatient and ignorant to the technology he was using and product he was selling. The only helpful person was a gentleman named John who seemed to be the only person there with a phone from the last few years and the ability to upload a video to for me to watch. My one star is for him. Other than that, 0/10, zero stars, do not recommend. Especially after the general manager told me on a phone call that "he had nothing to hide with the truck" I have that call recorded. More
Helpful, professional, and efficient in performing a major set of ‘90K miles recommended services’ on my 2017 Civic. They also changed a few light bulbs I had purchased elsewhere at no additional charge major set of ‘90K miles recommended services’ on my 2017 Civic. They also changed a few light bulbs I had purchased elsewhere at no additional charge. I trust this service shop! More
Tyler in the Honda Service department is second to none. He was extremely helpful, made me feel like he was advocating for my best interests and always pleasant to speak with over the phone. I also received He was extremely helpful, made me feel like he was advocating for my best interests and always pleasant to speak with over the phone. I also received good and thorough service for me vehicle including a replacement battery that was still under warranty. More
I went to Purchase car From This dealership and had very bad experience. On my First vehicle Honda odyssey they want $3500 over Msrp when fisher honda and hubler honda was charging $0.00 over Msrp and my s bad experience. On my First vehicle Honda odyssey they want $3500 over Msrp when fisher honda and hubler honda was charging $0.00 over Msrp and my second time experience in 2024 march they value my car trade for honda accord 2018 at $7983 almost $6000 less from the market value . If I haven’t check the value on kbb. I will be easily scammed by this dealership .Finally ended up buying new car at Hubler honda and trade my accord for $14000. And saved my $6000. I will not suggest anyone to trade a car at this location More
Each staff member was kind, clear, and knowledgeable. My salesman, Mark, was excellent during every step of the process, from inquiry to test drive, to financing, and follow-up. I was very pleased with My salesman, Mark, was excellent during every step of the process, from inquiry to test drive, to financing, and follow-up. I was very pleased with Mark and with the subject matter experts within the dealership. More
Fast scheduling, great attention from Terrance who was in between multiple customers but giving the proper attention to all. Fast credit check and paperwork for the new cars. Overall we had a great experien between multiple customers but giving the proper attention to all. Fast credit check and paperwork for the new cars. Overall we had a great experience! Thank you! More
Was actually surprised to see they added gap insurance & extended warranty on my new 2024..really screwed me on my payments..by the time I realized papers were already signed…sneaky extended warranty on my new 2024..really screwed me on my payments..by the time I realized papers were already signed…sneaky More