Andy Mohr Honda | Page 2

I dropped my 2007 Honda Civic for Oil/Filter Change at 8:30 AM on May 29, 2024. My appointment was scheduled 10 days prior as that was the first available slot. I let them know I would need to get my car 8:30 AM on May 29, 2024. My appointment was scheduled 10 days prior as that was the first available slot. I let them know I would need to get my car back 1-1:30 at latest to go to a Doctor Appointment in Indianapolis. They said sure, no problem. I arrived back at 1:30 pm and they hadn't even started it yet. I pulled it into the garage in the morning and they just pulled it out and put it in the back corner and forgot about it. Normally, I may be like oh, it happens but this is the third time this has happened. The other two times, I just sat and waited for them to do it right and then get home in Indy an hour late but this time I had a doctors appointment. Now I have a car with 10% oil life left and I am forced to do it myself which I probably should anyway. Why do ask that? You see your oil changes used to be $49.99 and you could use a $10 off coupon from their website but now its either $59.99 or $69 with no coupon. So now I get worse service and pay more, which this is the first time that I even cared about the increase cost. If all is provided then I would have been ok with the price increase... Also, this is my 3rd Honda Civic and this has 272,500 miles on it, 2nd owner since 50k. The plan was to buy a new Honda Civic when my 2007 Honda Civic hits 300k, that was my goal. Unfortunately, I will have to take my business to another Honda Dealership moving forward. Maybe Hare Honda, Penske Honda, Honda of Fishers, or Indy Honda will provide better service and if not then I can always make a change from Honda all together. More

Excellent service from a the orrsinnel we worked with! Effecient process , lots if variety to choose from and we were able to close the deal and drive our new car home in short order. Third time we have p Effecient process , lots if variety to choose from and we were able to close the deal and drive our new car home in short order. Third time we have purchased a car from these folks- continue to Be amazed abd appreciative of the terrific service ! More

I was told my car would fail alignment before pulling it into the shop. I was told the maintenance minder should no longer be trusted and I should trust the dealer for what I need. Scare tactics I guess is into the shop. I was told the maintenance minder should no longer be trusted and I should trust the dealer for what I need. Scare tactics I guess is the new norm for Andy Mohr Honda. Wonder if this is how their other dealerships run. More

I experienced professionalism, warmth and no pressure sales techniques. They work with you and meet your needs including price. I would highly recommend them. sales techniques. They work with you and meet your needs including price. I would highly recommend them. More

Great service during the purchase and when the car needed oil change service. Will go back for next car service. oil change service. Will go back for next car service. More

We bought our car at the very end of August, and were surprised what an easy, no pressure, relaxed experience it was. We had our 2nd service done on it May 1st, and are still grateful with the customer o surprised what an easy, no pressure, relaxed experience it was. We had our 2nd service done on it May 1st, and are still grateful with the customer oriented care we receive. My daughter and I were heading out on a road trip, and I felt very confident with the things being suggested and explained by Tyler Purk. He went above and beyond when helping me. He told me the things that should be taken care of then, and what things weren't yet urgent. He even helped save me some money which was so appreciated, because cost was a concern of mine. I can't recommend the dealership and service department enough. Thank you for the fantastic service!!! More

The service desk is kind and professional. The sales team is not pushy and willing to work with you. The sales team is not pushy and willing to work with you. More

The repairs made were very timely . I appreciate the good workmanship and information I was given about other issues that need addressed. I appreciate the good workmanship and information I was given about other issues that need addressed. More

Great customer service Chris Quintana is the the best! fun fast professional service alway trust them every time fun fast professional service alway trust them every time More

The service and staff are excellent. Everything was explained well and estimated wait time was correct. Everything was explained well and estimated wait time was correct. More