
Andy Mohr Ford
Plainfield, IN
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Andy Mohr has a great staff at this store. Really wanted to deal with someone who was patient and had my best interests in mind. Michael certainly was all that and more. He was personable and professional. to deal with someone who was patient and had my best interests in mind. Michael certainly was all that and more. He was personable and professional. Michael took his time with me. Made me feel good about everything from start to finish. I left the dealership feeling great. This is the first time in my life I ever felt good leaving a dealership. I am proud to call Michael my friend now. Thank you Michael. Best wishes to you and your family. More
On Dec. 28, 10 I took my 2008 MKZ in for oil change, was told car needed new water pump. On Feb 17, while driving on 65 car shut down, was first told it was crank pin, then told it was damaged valves, left told car needed new water pump. On Feb 17, while driving on 65 car shut down, was first told it was crank pin, then told it was damaged valves, left same timing chain on car, left old pistons on car, basically patched up because of warrenty work. Picked car up on March 9. Car was dirty on the inside with grease on the headliner. Was told on March 9th they also repaced axle shaft???? Pins on front end wheel well was broken when I picked up. I have been a true Ford customer since I was 18, 32 years. Next car which will be soon probably will never be a Ford. My Father also retired from Ford Motor on Shadeland Av, Indianapolis In. Purchased car from Andy Mohr Plainfield In. this is the worst experience I have ever had with a Service Department. Donna Moore Trafalgar Indiana. More
The internet team helped me find my new F150 for a price that no other dealership came close to. Jon and Dan were great to work with and the overall professionalism of the dealership was impressive. I defin that no other dealership came close to. Jon and Dan were great to work with and the overall professionalism of the dealership was impressive. I definitely recommend anyone to go to Andy Mohr Ford for their new vehicle....Andy even congratulated us on our purchase. More
Bill is always exceptionally courteous! The service is timely, and efficient. I drive for 30 just to come see the people here in Plainfield. I would recommend Bill and this service dept to all my friends timely, and efficient. I drive for 30 just to come see the people here in Plainfield. I would recommend Bill and this service dept to all my friends and family. This is the second vehicle I have brought to this service dept and will continue to do so in the future with any other Fords I purchase. More
I took my truck in for an oil change. Bill, my auto service contact, was as always, very friendly and attentive to my vehicles' needs. While in service, a crack was found on the antifreeze reservior t service contact, was as always, very friendly and attentive to my vehicles' needs. While in service, a crack was found on the antifreeze reservior tank. Bill followed up with us immediately and the repairs were made. More
My Husband & I just purchased a 2011 Ford Edge to replace my recently totaled SUV. Our experience was supreme start to finish! My Husband began our search online and we received a call from Chad within min my recently totaled SUV. Our experience was supreme start to finish! My Husband began our search online and we received a call from Chad within minutes of requesting information. We made an appointment & went to see him the same morning and a few hours later drove home in the EXACT vehicle we were looking for. Scott handled our financing and explained everything very thoroughly. Both Chad & Scott are true professionals and are exactly why we've purchased 3 vehicles from Andy Mohr Ford & will continue to do so for all our future needs!!! More
I purchased a 2010 Ford Fusion Jan 18,2010 and take it there to be serviced; I have always dealt with Bill he is helpful;friendly (not to just me) I watch and see while waiting for car. All the service re there to be serviced; I have always dealt with Bill he is helpful;friendly (not to just me) I watch and see while waiting for car. All the service reps in the service area are very nice and professional. They make you feel important. I really do not mind waiting for my oil changes etc. Very welcoming when you pull your car in the garage. Garage area is clean. thanks for the chance to tell you. More
It was great working with Mr. Herron in the purchase of my new vehicle. He was very professional in conducting business yet personable as well. My overall experience was great and I am happy with my vehi my new vehicle. He was very professional in conducting business yet personable as well. My overall experience was great and I am happy with my vehicle purchase. I would recommend him to others! More
I purchased a new Ford Truck, Great Dealership! They worked with me well! By the end of the day both parties where happily satisfied! Most dealerships i have worked with in the past lacked car informati worked with me well! By the end of the day both parties where happily satisfied! Most dealerships i have worked with in the past lacked car information. These dealers knew there stuff and had answers to all my questions! I would suggest this place to everyone! More
Worked very hard to put me into the vehicle that i wanted. For the first time in my buying experience, I actually got what I wanted and not what someone wanted me to buy. I am so pleased with my Andy wanted. For the first time in my buying experience, I actually got what I wanted and not what someone wanted me to buy. I am so pleased with my Andy Mohr encounter that they have made a lifetime customer of me and as far as i am concerned,with all my friends and family. They make you feel like they are there for you, the customer. That is what a lot of businesses lack in these days. Thank you and they have definitly made my Christmas Card list. More