Andy Mohr Ford

we went to this dealer to purchase a used car.The salesman started out friendly got even friendlier when we decided to buy two. As the day went on and the negotiations continued he was no longer frie salesman started out friendly got even friendlier when we decided to buy two. As the day went on and the negotiations continued he was no longer friendly.He tried to rush our purchases because he had a dance recital to attend and ended up passing us off to another salesperson to finish the deal. while we were in financing getting all the paperwork done we were told the cars were taken to be cleaned and fueled up. That was a lie!!!! When the cars came back they were still dirty and empty. one of the cars had large chunks of bird poo all over it. We were then told we don't fill up cars which is not what the original car salesman had promised, but he was gone to his dance recital so no way to verify. Needless to say we had purchased two dirty and empty cars. After all that the paperwork on one of the cars was completely wrong. We questioned this and told there was also a price discrepency we were brused off and there was nothing we could do because all the paperwork had been done. We were the proud owners of two filthy cars with the incorrect paperwork!!!!!everything eventually got fixed except the price difference of course.Andy Mohr is one of the larger car dealers but he is not the only one thank goodness....i will never purchase from this dealer again! More

Had preapproved loan prior to looking. Test drove used truck. Husband gave driver's license only - no info given (where we worked, etc.) Need Purch Agrmnt faxed Cr. Union. $4000 over blue bk. Played gam truck. Husband gave driver's license only - no info given (where we worked, etc.) Need Purch Agrmnt faxed Cr. Union. $4000 over blue bk. Played games (we have someone wanting to buy the 05 Blue Truck - did this 3 times - truck's been sitting there since March. By Sat. called us back "that truck is still waiting for you..." We r in our 50's. This game was played in the '70's when we were young. Could hear clicking on phone (someone listening in). Also 4 times rec'd ltr in mail from creditors. The truck was overpriced $20,898. We bought a great truck w/NO stress from Carmax $17K. Newer and less miles. New tires, bed liner, etc. IMCU cut us a check Fri. a.m. and pu truck by 12 noon. Carmax was the best experience, w/NO hassles. PS called Andy Mohr to stop running credit checks for this crappy truck. By the way, it's still sitting in their lot! More

Michael was very helpful and considerate of a first time car buyer. He helped with all my questiions and concerns. He was kind and considerate of my special financial history. I will tell all my friends a car buyer. He helped with all my questiions and concerns. He was kind and considerate of my special financial history. I will tell all my friends and family to come and see him for a new car. More

Andy Mohr has a great staff at this store. Really wanted to deal with someone who was patient and had my best interests in mind. Michael certainly was all that and more. He was personable and professional. to deal with someone who was patient and had my best interests in mind. Michael certainly was all that and more. He was personable and professional. Michael took his time with me. Made me feel good about everything from start to finish. I left the dealership feeling great. This is the first time in my life I ever felt good leaving a dealership. I am proud to call Michael my friend now. Thank you Michael. Best wishes to you and your family. More

On Dec. 28, 10 I took my 2008 MKZ in for oil change, was told car needed new water pump. On Feb 17, while driving on 65 car shut down, was first told it was crank pin, then told it was damaged valves, left told car needed new water pump. On Feb 17, while driving on 65 car shut down, was first told it was crank pin, then told it was damaged valves, left same timing chain on car, left old pistons on car, basically patched up because of warrenty work. Picked car up on March 9. Car was dirty on the inside with grease on the headliner. Was told on March 9th they also repaced axle shaft???? Pins on front end wheel well was broken when I picked up. I have been a true Ford customer since I was 18, 32 years. Next car which will be soon probably will never be a Ford. My Father also retired from Ford Motor on Shadeland Av, Indianapolis In. Purchased car from Andy Mohr Plainfield In. this is the worst experience I have ever had with a Service Department. Donna Moore Trafalgar Indiana. More

The internet team helped me find my new F150 for a price that no other dealership came close to. Jon and Dan were great to work with and the overall professionalism of the dealership was impressive. I defin that no other dealership came close to. Jon and Dan were great to work with and the overall professionalism of the dealership was impressive. I definitely recommend anyone to go to Andy Mohr Ford for their new vehicle....Andy even congratulated us on our purchase. More

Bill is always exceptionally courteous! The service is timely, and efficient. I drive for 30 just to come see the people here in Plainfield. I would recommend Bill and this service dept to all my friends timely, and efficient. I drive for 30 just to come see the people here in Plainfield. I would recommend Bill and this service dept to all my friends and family. This is the second vehicle I have brought to this service dept and will continue to do so in the future with any other Fords I purchase. More

I took my truck in for an oil change. Bill, my auto service contact, was as always, very friendly and attentive to my vehicles' needs. While in service, a crack was found on the antifreeze reservior t service contact, was as always, very friendly and attentive to my vehicles' needs. While in service, a crack was found on the antifreeze reservior tank. Bill followed up with us immediately and the repairs were made. More

My Husband & I just purchased a 2011 Ford Edge to replace my recently totaled SUV. Our experience was supreme start to finish! My Husband began our search online and we received a call from Chad within min my recently totaled SUV. Our experience was supreme start to finish! My Husband began our search online and we received a call from Chad within minutes of requesting information. We made an appointment & went to see him the same morning and a few hours later drove home in the EXACT vehicle we were looking for. Scott handled our financing and explained everything very thoroughly. Both Chad & Scott are true professionals and are exactly why we've purchased 3 vehicles from Andy Mohr Ford & will continue to do so for all our future needs!!! More

I purchased a 2010 Ford Fusion Jan 18,2010 and take it there to be serviced; I have always dealt with Bill he is helpful;friendly (not to just me) I watch and see while waiting for car. All the service re there to be serviced; I have always dealt with Bill he is helpful;friendly (not to just me) I watch and see while waiting for car. All the service reps in the service area are very nice and professional. They make you feel important. I really do not mind waiting for my oil changes etc. Very welcoming when you pull your car in the garage. Garage area is clean. thanks for the chance to tell you. More