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Andy Mohr Ford

Plainfield, IN

4.0
398 Reviews

2713 E Main Street

Plainfield, IN

46168

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Showing 398 reviews

June 12, 2011

Andy Mohr has a great staff at this store. Really wanted to deal with someone who was patient and had my best interests in mind. Michael certainly was all that and more. He was personable and professional. More

by mshw90210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Siaba
Jul 18, 2011 -

Andy Mohr Ford responded

Thank you for allowing us to earn your business and congratulations on your new purchase. We appreciate the great review and personal recommendation. You quote: "this is the first time in my life I ever felt good leaving a dealership. I am proud to call Michael my friend now" really sums it all up. Thanks again. Chris Huston GM

March 13, 2011

On Dec. 28, 10 I took my 2008 MKZ in for oil change, was told car needed new water pump. On Feb 17, while driving on 65 car shut down, was first told it was crank pin, then told it was damaged valves, left More

by donna5230
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
at least 4
Jul 18, 2011 -

Andy Mohr Ford responded

Donna, Thank you for taking the time to review our dealership. I apologize that had a negative experience. Your opinion is very important to me. I would like to personally speak to you in regards to what we can do to correct this situation and how we can prevent things like this from happening again. Please call me at 317-632-3673 at your earliest convenience. Chris Huston General Manager

March 08, 2011

The internet team helped me find my new F150 for a price that no other dealership came close to. Jon and Dan were great to work with and the overall professionalism of the dealership was impressive. I defin More

by flyfishin50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Blakely, Dan Thomas, Jon Blakely, Dan Thomas
Jul 18, 2011 -

Andy Mohr Ford responded

Congratulations on your new F150! We appreciate you taking the time to comment on your sales experience. Jon and Dan make a good team. Thank you for your business. Chris Huston - GM

January 25, 2011

Bill is always exceptionally courteous! The service is timely, and efficient. I drive for 30 just to come see the people here in Plainfield. I would recommend Bill and this service dept to all my friends More

by Lele785
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher, Bill Fletcher
Feb 14, 2011 -

Andy Mohr Ford responded

Thank you for your business, your loyalty and all your recommendations. I'm happy to hear we have exceeded your expectations. Bill is an asset to our organization and truly cares about his customers. Derek Spersrud, GSM

January 22, 2011

I took my truck in for an oil change. Bill, my auto service contact, was as always, very friendly and attentive to my vehicles' needs. While in service, a crack was found on the antifreeze reservior t More

by Rzuraw01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill, Bill Fletcher
Feb 14, 2011 -

Andy Mohr Ford responded

Thank you for you business and thank you for the kind words. I know Bill will appreciate them. We're lucky to have Bill on our team. We look forward to seeing you in our customer lounge! Come up and say hi next time your in. Derek Spersrud GSM

January 20, 2011

My Husband & I just purchased a 2011 Ford Edge to replace my recently totaled SUV. Our experience was supreme start to finish! My Husband began our search online and we received a call from Chad within min More

by snccline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Herron & Scott Gardner, Chad Herron, Scott Gardner
Feb 14, 2011 -

Andy Mohr Ford responded

Congratulations on your new Edge! I happy to hear we took good care of you and your "experience was supreme start to finish"! You are correct; both Chad & Scott are true professionals. I can't say it enough; we're lucky to have her on our sales team and we're lucky to have nice customers like you. Thank you for your loyalty. Stop and say hello when you are in for your first oil change. Derek Spersrud GSM

January 08, 2011

I purchased a 2010 Ford Fusion Jan 18,2010 and take it there to be serviced; I have always dealt with Bill he is helpful;friendly (not to just me) I watch and see while waiting for car. All the service re More

by julie newman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher, Bill Fletcher
Jan 17, 2011 -

Andy Mohr Ford responded

Julie, Thank you for your loyalty and kind words. Congratulations on the purchase of your new Fusion. We look forward to serving you for many years to come. Julie, I can't say it enough, Bill is customer service personified! We're lucky to have him on our team and we're lucky to have nice customers like you. Sincerely, Derek Spersrud

January 05, 2011

It was great working with Mr. Herron in the purchase of my new vehicle. He was very professional in conducting business yet personable as well. My overall experience was great and I am happy with my vehi More

by cmwarriner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Herron, Chad Herron
Jan 07, 2011 -

Andy Mohr Ford responded

Congratulations on your Escape and thank you for your business! Chad is a valuable member of our team and I know he appreciates your kind words. We look forward to seeing you at your first maintenance appointment. Derek Spersrud, GSM

January 05, 2011

I purchased a new Ford Truck, Great Dealership! They worked with me well! By the end of the day both parties where happily satisfied! Most dealerships i have worked with in the past lacked car informati More

by rkella333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Blakely, Jon Blakely
Jan 17, 2011 -

Andy Mohr Ford responded

Congrats on your new truck! Thank you for your business and kind words... You only have to talk with Jon on the phone to know you're dealing with a true professional. Again, we appreciate your business and the feedback. Derek Spersrud, GSM

January 04, 2011

Worked very hard to put me into the vehicle that i wanted. For the first time in my buying experience, I actually got what I wanted and not what someone wanted me to buy. I am so pleased with my Andy More

by glcmjh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Blakely, Jon Blakely
Jan 05, 2011 -

Andy Mohr Ford responded

Thank you for choosing Andy Mohr. We know you have a choice on where you purchase and appreciate you choosing us. I'm happy to hear we were able to help you get the vehicle "you" really wanted. I look forward to seeing you again when you are in for your first maintenance visit. Sincerely, Derek Spersrud GSM

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