Andy Mohr Ford

25 words won't even begin to describe how unhappy I was with your dealership. I have never been to an Andy Mohr dealership before....and I can truthfully say I will never go to one again. I saw a veh was with your dealership. I have never been to an Andy Mohr dealership before....and I can truthfully say I will never go to one again. I saw a vehicle on the internet that I was checking into for my son. I called and spoke with Madelyn to see if the vehicle was still available and if there was anything wrong with it. I was told the vehicle was still available and that I could come look at it. If she found out anything was wrong, she would call me. I gave her my name and cell phone number. I never received a call so my 2 sons and I drove from the Southeastside of Indianapolis to Plainfield after I got off of work. When I got there I asked for Cooper at the Budget car lot. Madelyn told me she would give him my name and to ask for him. Cooper apparently was unavailable because he never came out one time to ask how he could help. I had another salesman come out and inform me that the vehicle I came to look at had just been towed to the auction lot because he engine was blown. Needless to say, I was very upset, mad, frustrated...etc. I called Madelyn but she was no where to be found...so I asked for her manager, Julie. I told Julie the whole story and she said she was sorry for the problem and she would pay for my gas that it took for me to come up there. She of course, never gave me a gas card...money...nothing...she just sent over a salesman named Bobby to see if there were any other cars we might be interested in...then she left. I just want to let everyone know that the customer service at that location was terrible. I felt like I was lied to the whole time I was there. I didn't know who to believe about anything. My first experience with an Andy Mohr dealership....and it will definitely be my last. Hope you treat potential customers better than this in the future! Very unsatisfied consumer!!!!!! Joan Gillespie Indianapolis More

Allow me to say our dealings with David Wilson this week was flawless. He represented himself and Andy Mohr Ford very professionally and was completely helpful and courteous to me and my wife in our search was flawless. He represented himself and Andy Mohr Ford very professionally and was completely helpful and courteous to me and my wife in our search for a second vehicle. I had a bad experience @ Andy Mohr Ford in March 2008 that left me cold, and I was a bit hesitant to try this location again. My wife and I were treated like we were insignificant and were wasting THEIR time. Fortunately for them I do not recall their names. With that said, this week's smooth transaction was as different as night and day in comparison. We made the right choice, and we had the right representative. If the opportunity presents itself, I will gladly recommend David Wilson and Andy Mohr Ford as the person to see and the place to shop. Thank you for your time, the opportunity, and WE WILL BE BACK. More

We were greeted by a very nice and respectful young man. He was not pushy or arrogant. We already knew which vehicle we wanted to look at and provided that tag number to the salesperson. He quickly brought He was not pushy or arrogant. We already knew which vehicle we wanted to look at and provided that tag number to the salesperson. He quickly brought the SUV to the front of the dealership and explained many things about the quality and safety features of the vehicle. We then took it for a test ride and he answered any other questions we had during the drive. The whole sales experience was pleasant and this was our 2nd time in 3 years to buy a vehicle at Andy Mohr Ford. If the service continues as it is now we will continue to shop at this dealership. More

The process was quick and easy. No pressure. The salesman didn't hover and let me browse on my own. The rest of the staff were pleasant and helpful. I would recommend cary brown and andy mohr for salesman didn't hover and let me browse on my own. The rest of the staff were pleasant and helpful. I would recommend cary brown and andy mohr for anyone. They have earned a repeat customer. Thank you andy mohr and cary brown. More

I spotted a truck from the road that interested me so I took my husband to go see it. When we got there the truck had been moved so I asked Leo what happened to it. Leo was very nice, and I didn't know at took my husband to go see it. When we got there the truck had been moved so I asked Leo what happened to it. Leo was very nice, and I didn't know at the time that he was a salesman. So I started asking questions and Leo started answering them. He took us around the lots and showed all of the trucks that were within my description of what I was looking for. We didn't have a chance to talk finances at the time and it was a Saturday evening so we agreed to meet again on Monday. We actually ended up going back to see Leo on Tuesday to talk pricing and payments. The bottom line just didn't seem to be where my husband was happy with so we thanked Leo and said to keep in touch if anything came around. Leo called later on that afternoon and said that he thought he found a deal for us to make my husband happy and also myself. When my husband came home we went to see Leo. Leo is my hero!! He got the deal that my husband agreed to buy and got me the truck that was my second choice. That was purely due to financing limits placed by my husband. The Lariat was my first choice! I was able to drive off the lot with my first ever brand new vehicle....and my long awaited truck to boot!! I could not be happier!! More

ive been doing business with andy mohr for 9 years Big mistake i have spent about 190,000 dollars over the years and went to look at a 2012 ford f350 that by the way has been on there lot for over a year mistake i have spent about 190,000 dollars over the years and went to look at a 2012 ford f350 that by the way has been on there lot for over a year and would have been almost 2 years old new if i would have bought it,after talking to several sales people we could not even come close to a deal, there service and willing to work with the public has really gone down hill.One would think a dealer would want to get rid of a 2012 truck when the 2014 are getting ready to come out not Andy Mohr,anyway went to Ray Skillman Ford and after a little more then an hour left with a 2013 f350 (same truck as mohr had and a year newer) for almost 8000.00 less then the best andy mohr would do on there 2012 sorry Andy never again will i ever buy another auto from you,YOUR LOSS AND RAY SKILLMANS FORD GAIN. on another note a friend of mine went there to buy a used superduty and went through all paperwork,test drive, credit check, everything was done went to sign papers and guess what the truck had been sold the week earlier just not picked up yet so that means a hard hit on his credit score (not a good thing) and a total waste of his time and fuel driving there for a truck they could not even sell.EVERYONE BEWARE STAY CLEAR FROM ANDY MOHR FORD. More

Gary was extremely helpful in making my experience great. He work very hard to get me in my new vehicle and was pleasant the entire time. We had some problems reaching one of the companies who held title t He work very hard to get me in my new vehicle and was pleasant the entire time. We had some problems reaching one of the companies who held title to my trade in. He kept me in the loop and worked with me to resolve this issue in a timely manner. I would like to say thank you to the entire Andy Mohr Ford team for getting my family in our new truck. More

Do not buy a car from out of state here! It started out good got a nice price for my used car, they told me the car came with 3 keys I only had 2 when I left they said the other one would turn up, that the good got a nice price for my used car, they told me the car came with 3 keys I only had 2 when I left they said the other one would turn up, that they would mail it to me when it turns up...Guess what it never turned up! So I called my sales guy he said he would get back to me and never called, called the manager of used cars and he said he would look into it, never called me back. Until I called then they offered to buy me a new key. But here is the kicker 4 weeks after I purchased the car I called them asking where my paperwork was so I can get my tags switched over, they said I didn't pay sales tax in my state and told me I owed then $600 odd dollars for a sale that we agreed on. First of all a customer shouldn't have to call and ask for paperwork from a DEALER! Its should be sent and second of all aren't you a dealership and know these things when people buy cars out of state! Ridiculous! NEVER BUY HERE!!! WARNING!!! More

found a truck which as of this posting is still isted on auto trader.com as 2233, called about the truck spoke to perry currey who quoted the listing as 4000, I otld him about the add price. he said he woul auto trader.com as 2233, called about the truck spoke to perry currey who quoted the listing as 4000, I otld him about the add price. he said he would honor it. So i took my wif eand 9 month old with me approxmately 80 miles one way to view it, upon arriving I was passed off to david price due ot mr perry having other engagements, I was informed that an employee had entered the add wrong and the vehilce listed was not 2233, working with david we filled out some paper work, and i was then qouted 4100. I informed him i wouldnt pay over 4000 for it. He talks to his manager and come back with 4700, i repeated my statement price drops to 4400, we couldnt reach an agreement we left empty handed. Now after not but 3 different misqoutes 1 broken promise of honoring the add in the first, me willing to pay for 4000 for a truck that i was told would be 2233 and 160 mile round trip, andy mohr ford should have made it right at some point. I recomend david price to anyone looking for a vehicle he went above and beyond to try to make it right, any mohr however did not. after all the misqoutes and broken promises. i reccomend shopping elsewhere. More

Luke was very patient over three visits and earned my loyalty to work just with him. Super guy, no pressure, just enough "drive." Other sales persons contacted me after doing the on-line 30 Sec credit loyalty to work just with him. Super guy, no pressure, just enough "drive." Other sales persons contacted me after doing the on-line 30 Sec credit application. Also, the man I worked with in the business center (Dwayne, I believe) put me at ease and was very comfortable to work with. More