Andy Mohr Ford
Plainfield, IN
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Excellent, timely, accommodating Everyone was helpful, friendly, and made my car purchasing experience as easy as possible. I would definitely recommend anyone that I know looking to Everyone was helpful, friendly, and made my car purchasing experience as easy as possible. I would definitely recommend anyone that I know looking to purchase a new or used vehicle to this dealership. More
Work hard Everyone is very friendly and went above and beyond to get me the best deal on the vehicle I really wanted. My financial situation was a difficult on Everyone is very friendly and went above and beyond to get me the best deal on the vehicle I really wanted. My financial situation was a difficult one to work with but they got it done. More
Great service! We had great customer service from start to finish! Ron was excellent and spent time with us to make sure that we were highly satisfied. We had great customer service from start to finish! Ron was excellent and spent time with us to make sure that we were highly satisfied. More
Mostly good Service dept. tried hard to accomadate me with my needs. Mike was friendly and got me in and out in good time. Excellent job, Mike. Service dept. tried hard to accomadate me with my needs. Mike was friendly and got me in and out in good time. Excellent job, Mike. More
Great Customer service When I walked onto the lot I wasn’t sure if I would be able to get a new car or not. Tyler Noblitt had great customer service skills, made me feel at When I walked onto the lot I wasn’t sure if I would be able to get a new car or not. Tyler Noblitt had great customer service skills, made me feel at ease thru the whole process and made the whole thing as simple and painless as possible. Tyler has even checked in since that night to make sure I’m still happy with my purchase and the experience! More
Nice time I would refer people to this dealer I paid for a remote starter and the installation when I bought vehicle. I need to get it out on I would refer people to this dealer I paid for a remote starter and the installation when I bought vehicle. I need to get it out on More
Happy experience Sales Representative took great care of us. Finance rep was thorough and friendly. Everything was done in a timely manner. All our questions were answ Sales Representative took great care of us. Finance rep was thorough and friendly. Everything was done in a timely manner. All our questions were answered and explained. More
The works When in on a Saturday for the works package which is the tire changing oil I also had problems with my door locks The works happens to come with When in on a Saturday for the works package which is the tire changing oil I also had problems with my door locks The works happens to come with a multi point inspection and some of my fluids were not topped off in my door locks were still jammed very disappointed More
Water pump replacement The water pump on our 2013 Ford Escape failed, so I called Andy Mohr Ford in Plainfield, IN. They were able to get the vehicle in immediately, and pr The water pump on our 2013 Ford Escape failed, so I called Andy Mohr Ford in Plainfield, IN. They were able to get the vehicle in immediately, and provided me with an estimated cost prior to beginning the work. They completed the replacement the following day, as promised. They called me when the work was complete, and the cost was slightly below their estimate. They were courteous throughout the process. I could not be happier with the experience. More
Long but great service by sales rep Overall, it was my experience with my sales rep (Joshua) that kept me there. Took about 5.5 hours total. I drove from Fishers so I set an appointment Overall, it was my experience with my sales rep (Joshua) that kept me there. Took about 5.5 hours total. I drove from Fishers so I set an appointment and it was confirmed that the car I wanted to see were available. When I got there I learned the person I worked with virtually wasn’t there; then, one car was being serviced and another they couldn’t find the keys, but Joshua was quick on his feet and showed me a car that I ended up buying. I enjoyed working with the finance director. Both he and Joshua were very helpful! More