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Andy Mohr Ford

Plainfield, IN

4.0
401 Reviews

2713 E Main Street

Plainfield, IN

46168

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Showing 401 reviews

September 23, 2024

First I go to website to get terms that's cool. Next I don't hear anything from dealership until time for delivery then get told I need 8k down for a car priced on a special for 10k it took them ov More

by Ray
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kim and William
September 20, 2024

I had the best customer service today at the Ford service department! Clarance was amazing!!! Service took longer than expected but I was reading and didn’t notice! First thing Clarence did was apologize. More

by Debbiej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clarence
Sep 27, 2024 -

Andy Mohr Ford responded

We're glad to hear that you enjoyed your time with us, Debbie! Thank you!

September 02, 2024

I’m deleting my other review from my last visit (if I can) and replacing it with this one. AVOID AVOID AVOID!!! I can't say all that I want, but I'll tell you there's a $180 diagnostic fee. Even if More

by JWonser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelia, Ali
August 21, 2024

Great experience with my purchase and a very friendly team could not have asked for more. More

by soforces1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derrick
Aug 23, 2024 -

Andy Mohr Ford responded

That's wonderful to hear! Thank you very much!

August 16, 2024

Trustworthy,honest,total professinals in every aspect. David Carson is by far the hardest working salesman I've ever had. Non stop to make everything smooth and right! More

by robgraham52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Carson and Chris the finance manager on duty that day.
Aug 23, 2024 -

Andy Mohr Ford responded

Thank you very much for your kind words, Rob!

July 11, 2024

Great friendly atmosphere. Very clean and a big selection. I was a first time car shopper and felt really attended to. Buddy and Jesse were really friendly and very genuine. I More

by Marc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Buddy, Jesse, Chris
Jul 12, 2024 -

Andy Mohr Ford responded

We're glad to hear that you enjoyed your experience with us, Marc! Thank you!

July 09, 2024

Normal Vehicle Maintenance: oil change & tire rotation. Reasonable price and quick service. Courteous service as has been software updates. They come to the house to do them. More

by Gsparks4405
Recommend Dealer
Yes
Employees Worked With
Forgot and don't have card with me right now
Jul 12, 2024 -

Andy Mohr Ford responded

We're glad to hear that you took advantage of our Mobile Service option! Thank you!

July 06, 2024

Pleasant sales person. I would have thought he would have been more informed on the veterans rebste More

by Ray
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian stevens
Jul 12, 2024 -

Andy Mohr Ford responded

We appreciate your feedback, Ray. Thank you.

June 21, 2024

Transmission went out in lest than one year after buying the vehicle for $27000 cash with 40,000 miles. Ford initially told me $10,000 dollars to fix. Then called back and said they would take 3500 off and More

by ajbowma1
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Cameron G
April 18, 2024

They had my car 10 days drive it almost 75 miles and supposedly ran a diagnostic but couldn’t find anything there was no communication with me unless I called at one point someone told me they would nee More

by terridart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelby and Sheff
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