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Andy Mohr Ford

Plainfield, IN

4.0
396 Reviews

2713 E Main Street

Plainfield, IN

46168

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Showing 396 reviews

February 18, 2021

By far the best new car buying experience I have ever had. Got what I wanted for my trade in and the new car I wanted!! O More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clarence Overstreet
Feb 19, 2021 -

Andy Mohr Ford responded

That's wonderful to hear, Steve! Thank you so much!

February 16, 2021

very quick and good service they helped me use my fordpass rewards points to get my Works service thank you it really helped me out too use my rewards More

by donnymask
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dont remember
Feb 19, 2021 -

Andy Mohr Ford responded

We're glad that you found the FordPass program so helpful, Donny! Thank you for taking the time to share!

February 15, 2021

Provided a loaner and clear expectation of how long job could take. Job was done ahead of schedule, and even provided a car wash coupon since they couldn’t do it. More

by Mr.C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don
Feb 19, 2021 -

Andy Mohr Ford responded

We're glad to hear that the team followed through on everything they promised, Mr. C! Thank you for sharing!

February 05, 2021

Service area was clean and the waiting room was comfortable. I got answers to all the questions I had. The service was timely and everyone was friendly. More

by Sharon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittney Walker
Feb 12, 2021 -

Andy Mohr Ford responded

That's wonderful to hear, Sharon! Thanks so much!

January 24, 2021

I have purchased multiple cars for this location and have always been treated fairly and with respect. Kyle and Dennis are always eager to make a deal. More

by Mrs.P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Jan 28, 2021 -

Andy Mohr Ford responded

That's great to hear, Mrs. P! Thank you!

January 08, 2021

Missing paperwork ,approved loan with false income amount, rude , I took car back within 12 hours telling them I could not afford the car and asked for my car back they said I was going to have to ta More

by mom2927
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David K.Lewis salesman @ Chris Slagle
September 27, 2020

Poor customer service. I was working with someone and after they ran the credit, I never heard anything else. I just felt it was poor service, so I purchased some where else! I felt that was rude. The on More

by valeriepayne30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Logan
August 21, 2020

Extremely difficult dealership to deal with. I could never stay in contact with one single person who knew the actual status of the vehicle. I don’t recommend at all. More

by jjoos777
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Many employees.
May 27, 2020

Horrible experience! Had a scheduled appointment for their delivery program today. Had my financing, all of the paperwork requested, had scheduled a time for truck to be More

by deenise3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
William and Donna Owen
April 29, 2020

I bought a truck for 32.000 and two days latter I went online to Andymohrs ford.com to check and I found my truck for 25.000. I went back to the dealer to check if they could do something about it that bi More

by Lsalcedo
Recommend Dealer
No
Employees Worked With
Chris
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