
Andy Mohr Ford
Plainfield, IN
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I got approved for my new 2018 Volkswagen Atlas suv. And on day 45 the company sent a reposition gentleman to take my SUV back saying my loan wasn't approved even though it was approved and I have the s And on day 45 the company sent a reposition gentleman to take my SUV back saying my loan wasn't approved even though it was approved and I have the signed contract and all More
Can’t say enough good things about our experience with Any Mohr Ford. Our new Bronco is perfect! Joel our sales representative was wonderful and the finance department had things go smoothly. Any Mohr Ford. Our new Bronco is perfect! Joel our sales representative was wonderful and the finance department had things go smoothly. More
Jordan Gonzalez, our salesperson is outstanding! He's a great listener, and he always responds thoughtfully and respecrfully. He's well-versed in the big and small features of every Ford product we He's a great listener, and he always responds thoughtfully and respecrfully. He's well-versed in the big and small features of every Ford product we discussed. Jordan is totally customer-focused. He spent hours, over several days, trying to achieve my target price and monthly payment. Ultimately, because Jordan worked so hard, and we had such a great experience with everyone we worked with at Andy Mohr Ford, I decided to purchase the car from him, even though we ended up about 4% above my target price and payment. Finalizing the paperwork was an amazing process, viewing and then signing most of the dozens of pages of required paperwork on a huge smart desktop using a stylus. Upon completion, most of the purchase documents were then provided to us immediately on a flash drive, rather than use dozens of sheets of paper. More
Our salesman was Doug Coello he was amazing to work with and very knowledgeable about the vehicle we purchased, he had such a great personality, answered every question we had, explained everything so we co and very knowledgeable about the vehicle we purchased, he had such a great personality, answered every question we had, explained everything so we could understand and even had a great sense of humor, he was all around a great guy to work with!!! Love our new Bronco Sport!!!❤️ More
Recently my 2017 Ford Focus was serviced. I was very grateful for the pickup and delivery service! It was such a good convenience for me. Indy had just had snow storm I was so grateful for An I was very grateful for the pickup and delivery service! It was such a good convenience for me. Indy had just had snow storm I was so grateful for Andy Mohr pickup and delivery services On the check points I was told to keep an eye on pertaining to my car was accurate with what I also had notice. I felt I could trust their findings during yrly servicing! The transport driver was punctual and friendly, my car was returned in a very timely period (in spite of weather conditions!) I was very impressed. My car does seem to run smoother so Thank you Andy Mohr Ford and the technician who worked on my car. I'm a "senior" and it's important I feel safe in my car and it continues to run well. Again I appreciate the transport service Thank you Andy Mohr Team More
Clean, friendly, honest, fair. No pressure and willing to make it work for everyone. Highly recommend. Jose was outstanding and paid attention to details. My 12 year old son was No pressure and willing to make it work for everyone. Highly recommend. Jose was outstanding and paid attention to details. My 12 year old son was with us and had mentioned wanting a particular bag of chips. When Jose went to fill our new vehicle with fuel, he surprised our son with a bag of those chips. More
My service experience was 100x better here than what I experienced at Bill Estes. Andy Morhr Ford will continue to be my new service home for my F150 experienced at Bill Estes. Andy Morhr Ford will continue to be my new service home for my F150 More
Found this dealership to be friendly and professional. Treated with respect and kindness. Service department was excellent, appreciative of Sheilia Hysell especially. Treated with respect and kindness. Service department was excellent, appreciative of Sheilia Hysell especially. More
I was a fan of this dealership and was a repeat customer until I found out I was lied to by salesman, Bradley McHugh. I ordered a 2022 Mustang during covid and was told the 4G LTE Hotspot was not available until I found out I was lied to by salesman, Bradley McHugh. I ordered a 2022 Mustang during covid and was told the 4G LTE Hotspot was not available due to covid shortages. I confirmed with the salesman, thru emails I still have that the part could and would be installed when it became available. I have been emailing him and Maureen Stout periodically over past 6 months with no response until today when Maureen just responded with ‘you will need to call the parts department’. I called and Clarence in that department tried to be helpful and do some research but he called me back saying he talked to the salesman and they dont owe me anything and even if part can be installed that I will have to pay for it. I bought this car with confirmation that i would receive this part when available and I will be contacting Ford with the confirmation emails I have from the salesman. We have bought at least 4 fords in the past 6 or so years but will not be purchasing from ford/Andy Mohr again. More