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Andy Mohr Ford
Plainfield, IN
413 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 413 reviews
January 07, 2026
Overall had a great experience, only thing I wish they would have done the recall on my vehicle before I bought it, that way I wouldn’t have to drive back in. would have done the recall on my vehicle before I bought it, that way I wouldn’t have to drive back in. More
by Kodyl
Employees Worked With
Ariel
December 30, 2025
Director Amber Doll mocked a 3-time customer and Veteran. I have bought two vehicles from Andy Mohr Ford. Today I came in to buy my third. Instead of treating me with respect, the Sales Director (Amber D I have bought two vehicles from Andy Mohr Ford. Today I came in to buy my third. Instead of treating me with respect, the Sales Director (Amber Doll) handed me a proposal charging me Full MSRP and adding $1,100 in fake fees. Even worse, they offered me $11,000 for a truck they sold me for over $20,000 just 4 months ago. When I pointed out that offering 50% value on a truck they just retailed to me was insulting, and that they were about to lose a repeat customer, Amber told me she 'didn't need to be threatened.' She let a loyal customer and Veteran walk out the door over her own ego. If you want to be ripped off on your trade and treated like a nuisance, go see Amber. If you want respect, go literally anywhere else. More
by Shaun
Employees Worked With
Amber Doll
December 12, 2025
I posted a raving review a year ago when we purchased our new vehicle. Now, after taking the vehicle in for our Ziebart Gold Shield maintenance, I found out that it is not actually the Gold Shield rust prote new vehicle. Now, after taking the vehicle in for our Ziebart Gold Shield maintenance, I found out that it is not actually the Gold Shield rust protection, but an appearance package for the Diamond Paint protection. When I called my salesman and the finance resource about this, they were quick to ignore what they led my wife to believe and pointed to a flyer I initialed during the frenzy of paperwork. The itemized bill of sale says Ziebart Gold Shield, and the flyer I initialed said appearance package. Digging deeper into this, I find that the rust protection with the diamond paint protection is actually less expensive than the package I purchased with my vehicle (even though I was told it was discounted through the dealer). After having discussed this with the dealership, I didn't get a phone call, just an email saying they can't/won't do anything to make it right. No concern for customer satisfaction or a desire to create return clients. More
by Wilkins72
Employees Worked With
Jose and Marcia
November 17, 2025
Andy Mohr Ford has been my primary dealership since 1909. I have always relied on them to do an exceptional job on my trucks. They have always taken care of me in every way. They are great in every way!!! I have always relied on them to do an exceptional job on my trucks. They have always taken care of me in every way. They are great in every way!!!! More
by sjcollectiques
Employees Worked With
Mark Mayer, sales associate
November 09, 2025
They had plenty of trucks that I wanted to look at. Corey at sales was terrific and the purchase was pretty quick and seamless. Plus the dealership itself was immaculate. I was extremely impressed with Corey at sales was terrific and the purchase was pretty quick and seamless. Plus the dealership itself was immaculate. I was extremely impressed with Andy Mohr Ford in Plainfield, Indiana More
by Brad
Employees Worked With
Corey Beatus sales and Ray In finance
August 31, 2025
Great to work with! We called the dealership because our engine light came on and we had a recall. They got us in right away and fixed the problems the same day. We called the dealership because our engine light came on and we had a recall. They got us in right away and fixed the problems the same day. More
by Audra500
Employees Worked With
Corey Kopatz
June 16, 2025
Sheila and team in the Service Dept did a wonderful job taking care of my car. They completed the work same day and provided excellent communication. Thanks! taking care of my car. They completed the work same day and provided excellent communication. Thanks! More
by FK
Employees Worked With
Sheila
May 20, 2025
Very professional and customer oriented business. Excellent and informative staff. Will definitely return when I am due for my next service and repair. Excellent and informative staff. Will definitely return when I am due for my next service and repair. More
by Bill
Employees Worked With
Brian Scheffler
May 10, 2025
Great sales associate. Preston Headley is the best!! Very professional he listened to my questions and had a very good knowledge of the vehicles Preston Headley is the best!! Very professional he listened to my questions and had a very good knowledge of the vehicles More
by Jeff
Employees Worked With
Preston headley
