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Champion Chrysler Jeep Dodge - Service Center

Indianapolis, IN

3.4
370 Reviews

370 Reviews of Champion Chrysler Jeep Dodge - Service Center

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November 12, 2021

Fantastic experience! Great punctuality and I was in and out in less than an hour. More

by b2hensley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Stumpf
Nov 16, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thanks for the great rating! We're pleased that everything went well for you. We hope to work with you in the future. Cross Pohl, General Sales Manager, cpohl@championcjd.com

November 11, 2021

Matt and JR are great in the service department. They always make sure my vehicles gets properly fixed. If you didn't buy an extended MOPAR warranty you may be SOL on repairs outside of the standard war More

by KW
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien, JR Evans
Nov 16, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thanks for the wonderful review of your recent visit to our service department. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

November 09, 2021

Thorough, trustworthy, prompt…good communication…professional, and friendly. Outstanding service advisor. Service items completed as requested! More

by Mad_scot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Stumpf
Nov 12, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

October 29, 2021

My work on my car has always been completed correctly, and has been completed when promised. More

by jep5667
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Freeman
Nov 02, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

October 27, 2021

Absolutely horrible, complete worthless staff, customer service! They destroyed my engine and charged me extra 1,000 just so I could Towe my SRT Grand Cherokee. More

by jgordon923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Rice
October 11, 2021

Their Service department is top notch! They communicate with frequent updates to customers. Professional and reasonably priced! More

by Lsu1110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien, Jarrod Davis
Oct 14, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

October 09, 2021

They do great work. They are knowledgeable and very instructive when dealing with people and explankning things More

by Sfugate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Stumpf
Oct 13, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for this amazing review! We really appreciate your business. Cross Pohl, General Sales Manager, cpohl@championcjd.com

October 02, 2021

Mike Rice was awesome!!!!! All the service advisers are great and all should be rewarded. More

by Mrice442
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rice
Oct 06, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Mike and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

September 25, 2021

Friendly courteous staff; comfortable waiting area while our 2019 Jeep Latitude 4x4 was serviced for an oil change. Express Service was unavailable so an appointment was made a week earlier. More

by White Latitude
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jon Stumpf
Sep 29, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

August 23, 2021

There were issues with my Chrysler warranty. Jamie at the Champion service deck really went the extra mile to help me. Thank you Jamie! More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Freeman. - five star
Aug 25, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

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