Champion Chrysler Jeep Dodge - Service Center
Indianapolis, IN
370 Reviews of Champion Chrysler Jeep Dodge - Service Center
Took Jeep in for service Overall a good experience. Price seemed high and original problem could’ve been serviced by the dealership, but employee suggested otherwise. Regardle Overall a good experience. Price seemed high and original problem could’ve been serviced by the dealership, but employee suggested otherwise. Regardless, still a positive experience and would go due to proximity to location of house. More
Expert service on the Dodge Viper ACR Certified specialist from North Carolina came to service the viper owners association collection of dodge vipers. Expert efficient service was done Certified specialist from North Carolina came to service the viper owners association collection of dodge vipers. Expert efficient service was done on my Dodge Viper ACR Personalize service was provided with friendly knowledgeable staff More
AWFUL Customer Service I came in to the dealership to have two recalls taken care of on my Jeep. I called ahead, made an appointment and showed up on time. When I showed up I came in to the dealership to have two recalls taken care of on my Jeep. I called ahead, made an appointment and showed up on time. When I showed up half of the men in the service dept were sitting around but insisted I go to the one guy that was already with another customer. Didn’t guess that was a commission gig but what do I know... I was helped after a short wait and when I mentioned the ride to work it seemed like brand new information (which I had clearly indicated when making the appointment). And then when my car was finished I received a phone call from an unknown number but no message. I called to check and see if the vehicle was done and Ray told m he had called. When I questioned why he didn’t leave a message he said the voicemail inbox was full... which it wasn’t. This is primarily the point that I had decided the visit was over and I wasn’t even at the shop. Do not EVER put your carelessness and lack of detail off on the customer. Cherry on top of this crap sundae...When I picked up the vehicle it had not been washed even though I had marked the box that I would like one. All in all just not a good experience. Was it the worst, no... but it definitely gave me the confidence that I needed to know when we purchase a new vehicle in the next few months that is one dealership we can go ahead and cross off of the list to stop by. More
Great assistance getting us back on the road While traveling in Indianapolis our van broke down. Champion was able to get our van fixed and back on the road the next day. They were fair and easy While traveling in Indianapolis our van broke down. Champion was able to get our van fixed and back on the road the next day. They were fair and easy to work with! More
Great place This is a great place for your vehicle. I will go back. We have used this dealership and trust them completely. Always looking out for our interests This is a great place for your vehicle. I will go back. We have used this dealership and trust them completely. Always looking out for our interests More
Excellent Installation of Jeep Accessories I had a Warn winch, winch mount kit and winch guard installed on the factory steel bumper of my 2018 Jeep Unlimited JL Rubicon. They did an excellent I had a Warn winch, winch mount kit and winch guard installed on the factory steel bumper of my 2018 Jeep Unlimited JL Rubicon. They did an excellent job with the installation! More
Service Review Even though it cost a lot to fix. I trusted their expertise. Clarence was a great help even when my care wasn't ready. He helped me get into a loaner Even though it cost a lot to fix. I trusted their expertise. Clarence was a great help even when my care wasn't ready. He helped me get into a loaner for the night. More
Warranty Work on Chrysler 200 Limited convertible I had an excellent experience with my service advisor Clarence McGirr and the service department. I had a problem that the service department at Tom O I had an excellent experience with my service advisor Clarence McGirr and the service department. I had a problem that the service department at Tom O'Brien tried to say they could not recreate even though I stood there and showed them. This was resolved at Champion! And they now have a new customer. More
Best Oil Change Clarence McGirr was an awesome service advisor! He and his staff greeted me with a warm and friendly greeting and completed my car within a reasonabl Clarence McGirr was an awesome service advisor! He and his staff greeted me with a warm and friendly greeting and completed my car within a reasonable time. I was in need of a tire rotation and was going to get one somewhere else but Clarence asked if I was in need of one and because of his friendly disposition I agreed to have it done there. More
Great service experience Every rime I bring my car in for service exerything is taken care of in a very timely fassion with great communication. I always make an appointent a Every rime I bring my car in for service exerything is taken care of in a very timely fassion with great communication. I always make an appointent and they are always ready for me when I get to the dealership. Even if I stop in for an oil change I am in and out in a flash, Great customer experience. More