Champion Chrysler Jeep Dodge - Service Center

Oil Change The service at this dealership is fair. This is the only place I take my Jeep to be serviced. I also purchased my car there. The service at this dealership is fair. This is the only place I take my Jeep to be serviced. I also purchased my car there. More

2008 Aspen Champions service department is excellent. They are friendly and take the time to insure each customer has a positive experience. All of the service w Champions service department is excellent. They are friendly and take the time to insure each customer has a positive experience. All of the service writers have a solid understanding of the technical side of the vehicles they service. They take the time to understand the customers service needs. And, you cant find a better shuttle driver than Clarence. Jeff, John, and their crew are outstanding. More

Poor customer service I brought my 2012 Jeep Grand Cherokee in for manufacturer recalls. Driver visor left clip broken during recall fix! Called to let service dept know & I brought my 2012 Jeep Grand Cherokee in for manufacturer recalls. Driver visor left clip broken during recall fix! Called to let service dept know & was informed to bring back in, I had purchased an oil change bundle & was informed that I could have this fixed at next oil change. Well 4 oil changes later & this piece is still NOT fixed & now service dept is stating that I need to pay $87 to have a piece fixed that the dealership broke!!! I called back in to the service department every time I picked up my vehicle to inform them piece was still not fixed. Subsequently, I have called the Champion service manager & left multiple messages and not 1 return phone call. This is very disappointing & I will find another dealership to service my Jeep. One with integrity, honesty & accountability as guiding principles for all employees at every level within the company! Customer service is very lacking at Champion!! Kimberly Grider More

Fast, thorough service. This is the 2nd time we’ve used Champion to service our van for a recall. We had them change the oil and rotate the tires as well. They have a frien This is the 2nd time we’ve used Champion to service our van for a recall. We had them change the oil and rotate the tires as well. They have a friendly staff that does a great job and works quickly. They always have coupons available for service too. We will continue using this dealership for our needs. More

Always a good experience. Friendly and professional. Everyone here is always friendly and professional making the experience very positive. This particular visit my service representative was Ron, but I Everyone here is always friendly and professional making the experience very positive. This particular visit my service representative was Ron, but I have also have had other service reps that are equally helpful. More

First time Dodge owner First service Great service. Never been there before. Brought my own oil and filter. No problem. Had it done in one hour. Great rating! I usually do my own, I was t Great service. Never been there before. Brought my own oil and filter. No problem. Had it done in one hour. Great rating! I usually do my own, I was tight on time, and they got me right in. Keisha Tranbarger was very helpful and efficient. I will be returning for more excellent service. Keep up the good work. More

Experience I would really say No, that I wouldn’t recommend Champion due to my recent experience, but I try to be a nice person. I am disappointed that Champion I would really say No, that I wouldn’t recommend Champion due to my recent experience, but I try to be a nice person. I am disappointed that Champion, not including Ron from service, is more focused on the SALE rather than the customers. They did not care about helping me as their long time loyal customer, only that they could reel me in for another sale on a new car. I trashed the idea that Champion could help me by lending me a car while my rim was being repaired & instead made other arrangements. I will complete the lease on my car & will keep it, I don’t want another car from them. More

Great Ownership. Great Service Center. This Dealership is well ran. The dealership owner(Mr. Falcon) has really set the bar high for all other dealerships. I've owned cars from many dealers This Dealership is well ran. The dealership owner(Mr. Falcon) has really set the bar high for all other dealerships. I've owned cars from many dealers throughout the years. Champion on West 96th Street has by Far been better than all others I've gone to over the years. Very well ran from the Sales dept to the Service Dept. My last car I purchased from them in 2013; I still own and drive it daily. Whenever Ive had an issue, I take it Right in with No hassle from the service guys, and they check out whatever is needed and offer many repair options and I always have them make the repairs. In fact, a couple of times I went in, the owner (Mr.Falcon) was actually walking around inside of the Service Dept, and was very approachable. In fact we talked for 20-30min on one of my last service visits and he was very polite, professional, and knowledgeable. He even offered to make me a deal on a newer car, but again... No hassle at all. Very Courteous and Respectful. A+ Dealership. A+ Services, A+ Ownership. Great Job guys at Champion. Keep up the Great Job!👍 p.s. The Service Dept Mgr(Jeff Klein) runs a tight-ship. He's very courteous as well and really goes the extra mile. My Service Rep Keisha Tranbarger=PHENOMENAL. I can't say enough about her! She's helped me out a TON!!! Kudos Keisha & Jeff!!) Highest Regards, Mr. Chandler More

Repair and maintenance The service team was helpful and very responsive. I got my vehicle back when it was promised. I would return for additional service when needed. The service team was helpful and very responsive. I got my vehicle back when it was promised. I would return for additional service when needed. More

Amazing Customer Service I made an appt for an oil change. They were able to get me right in. My wait was minimum and the team members were amazing. Customer service was secon I made an appt for an oil change. They were able to get me right in. My wait was minimum and the team members were amazing. Customer service was second to none. More