Champion Chrysler Jeep Dodge - Service Center

Wrong diagnosis Estimated 1500 repair for heater- had themrmostst replaced last year and flushed 2 months ago- and they wanted to repeat it to fix the heat Estimated 1500 repair for heater- had themrmostst replaced last year and flushed 2 months ago- and they wanted to repeat it to fix the heat More

Great experience My experience getting my truck serviced was great. The staff was very friendly and helpful and all the work needing completed was done. I was very ple My experience getting my truck serviced was great. The staff was very friendly and helpful and all the work needing completed was done. I was very pleased. More

Charger Lover My 2018 Charger GT+ had a problem with the passenger airbag system (not the recall). It took 3 visits but so far I think it is finally resolved. I was My 2018 Charger GT+ had a problem with the passenger airbag system (not the recall). It took 3 visits but so far I think it is finally resolved. I was provided with a loaner car on the 3rd visit. This is my fourth vehicle purchase from Champion. I will return for a fifth!! More

Service engine soon and Headlight problem Experienced a transmission solenoid shaft problem and Right bright headlight problem. John Stumpf and Keisha Tranbarger got right to work , ordered p Experienced a transmission solenoid shaft problem and Right bright headlight problem. John Stumpf and Keisha Tranbarger got right to work , ordered parts, got a jeep for me to drive to work . Took a couple days for parts.Techs handled the job of installing new parts like the pros they are. Charger running great. CHAMPION GOT THE JOB DONE! Thanks, Indywrench More

Oil Change The service at this dealership is fair. This is the only place I take my Jeep to be serviced. I also purchased my car there. The service at this dealership is fair. This is the only place I take my Jeep to be serviced. I also purchased my car there. More

2008 Aspen Champions service department is excellent. They are friendly and take the time to insure each customer has a positive experience. All of the service w Champions service department is excellent. They are friendly and take the time to insure each customer has a positive experience. All of the service writers have a solid understanding of the technical side of the vehicles they service. They take the time to understand the customers service needs. And, you cant find a better shuttle driver than Clarence. Jeff, John, and their crew are outstanding. More

Poor customer service I brought my 2012 Jeep Grand Cherokee in for manufacturer recalls. Driver visor left clip broken during recall fix! Called to let service dept know & I brought my 2012 Jeep Grand Cherokee in for manufacturer recalls. Driver visor left clip broken during recall fix! Called to let service dept know & was informed to bring back in, I had purchased an oil change bundle & was informed that I could have this fixed at next oil change. Well 4 oil changes later & this piece is still NOT fixed & now service dept is stating that I need to pay $87 to have a piece fixed that the dealership broke!!! I called back in to the service department every time I picked up my vehicle to inform them piece was still not fixed. Subsequently, I have called the Champion service manager & left multiple messages and not 1 return phone call. This is very disappointing & I will find another dealership to service my Jeep. One with integrity, honesty & accountability as guiding principles for all employees at every level within the company! Customer service is very lacking at Champion!! Kimberly Grider More

Fast, thorough service. This is the 2nd time we’ve used Champion to service our van for a recall. We had them change the oil and rotate the tires as well. They have a frien This is the 2nd time we’ve used Champion to service our van for a recall. We had them change the oil and rotate the tires as well. They have a friendly staff that does a great job and works quickly. They always have coupons available for service too. We will continue using this dealership for our needs. More

Always a good experience. Friendly and professional. Everyone here is always friendly and professional making the experience very positive. This particular visit my service representative was Ron, but I Everyone here is always friendly and professional making the experience very positive. This particular visit my service representative was Ron, but I have also have had other service reps that are equally helpful. More

First time Dodge owner First service Great service. Never been there before. Brought my own oil and filter. No problem. Had it done in one hour. Great rating! I usually do my own, I was t Great service. Never been there before. Brought my own oil and filter. No problem. Had it done in one hour. Great rating! I usually do my own, I was tight on time, and they got me right in. Keisha Tranbarger was very helpful and efficient. I will be returning for more excellent service. Keep up the good work. More