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Champion Chrysler Jeep Dodge - Service Center
Indianapolis, IN
366 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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366 Reviews of Champion Chrysler Jeep Dodge - Service Center
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March 11, 2019
Oil change My car was in and out very fast I was unable to schedule but the walk in was a breeze! I appreciate when an error occurred it was addressed in a timel My car was in and out very fast I was unable to schedule but the walk in was a breeze! I appreciate when an error occurred it was addressed in a timely fashion! More
by Veronica K
Employees Worked With
Ron Spears
March 05, 2019
Not so good Technician left part of my dash in backseat. Left airbox open to suck water in. Lied about how much brake pad was on the rear brakes and said I needed Technician left part of my dash in backseat. Left airbox open to suck water in. Lied about how much brake pad was on the rear brakes and said I needed them now. When in fact they had just been redone only a few months ago. More
by JD
Employees Worked With
Service Dept
February 28, 2019
Communication lacking The service rendered to my husband and me was quite mediocre. After dropping off our Jeep, the service department did not adequately communicate with The service rendered to my husband and me was quite mediocre. After dropping off our Jeep, the service department did not adequately communicate with us about the issues of concern. My husband had to call them to find out when would the car be finished. Conflicting answers were given by two mechanics. When we finally got the vehicle, there was little to no apology for our inconvenience. Although it seems as if the Jeep is working much better, the communication would have made it more of a pleasant experience. More
by Mr jj
Employees Worked With
John Lutane, Ron Spears
February 24, 2019
Services Always a pleasant experience when we go to the dealership. They give you thier recommendation and don't try to pressure sell services. Thank you Always a pleasant experience when we go to the dealership. They give you thier recommendation and don't try to pressure sell services. Thank you More
by D_Ray76
Employees Worked With
Yvonne Rogers
February 20, 2019
Good service department Champion kept me informed of the progress and made recommendations that were appropriate for my decision. It is not a high pressure environment. I fel Champion kept me informed of the progress and made recommendations that were appropriate for my decision. It is not a high pressure environment. I felt that I was fairly treated More
by JimA
Employees Worked With
Ron Spears
February 18, 2019
won’t go anywhere else! We love Champion. They’re always so kind, courteous and clean! Very respectful and they don’t try to pressure with upselling. They perform the reques We love Champion. They’re always so kind, courteous and clean! Very respectful and they don’t try to pressure with upselling. They perform the requested service and always know that we will be back. We’ve never been unhappy. More
by MyJeep16
February 07, 2019
Wrong diagnosis Estimated 1500 repair for heater- had themrmostst replaced last year and flushed 2 months ago- and they wanted to repeat it to fix the heat Estimated 1500 repair for heater- had themrmostst replaced last year and flushed 2 months ago- and they wanted to repeat it to fix the heat More
by purplek68
Employees Worked With
Clarence
February 06, 2019
Great experience My experience getting my truck serviced was great. The staff was very friendly and helpful and all the work needing completed was done. I was very ple My experience getting my truck serviced was great. The staff was very friendly and helpful and all the work needing completed was done. I was very pleased. More
by Ramdriver11
Employees Worked With
Clarence
January 23, 2019
Charger Lover My 2018 Charger GT+ had a problem with the passenger airbag system (not the recall). It took 3 visits but so far I think it is finally resolved. I was My 2018 Charger GT+ had a problem with the passenger airbag system (not the recall). It took 3 visits but so far I think it is finally resolved. I was provided with a loaner car on the 3rd visit. This is my fourth vehicle purchase from Champion. I will return for a fifth!! More
by Munchkin
January 22, 2019
Service engine soon and Headlight problem Experienced a transmission solenoid shaft problem and Right bright headlight problem. John Stumpf and Keisha Tranbarger got right to work , ordered p Experienced a transmission solenoid shaft problem and Right bright headlight problem. John Stumpf and Keisha Tranbarger got right to work , ordered parts, got a jeep for me to drive to work . Took a couple days for parts.Techs handled the job of installing new parts like the pros they are. Charger running great. CHAMPION GOT THE JOB DONE! Thanks, Indywrench More
by Indywrench
Employees Worked With
Jon Stumpf, Keisha Tranbarger
