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Champion Chrysler Jeep Dodge - Service Center

Indianapolis, IN

3.1
366 Reviews

366 Reviews of Champion Chrysler Jeep Dodge - Service Center

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September 11, 2019

My Experience Service was good ... needed oil change .. I inquired about an oil change package and they did have one for 4 oil change. I was happy More

by My Experience
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Allen, W V (Doc) Pickens, III, Keisha Tranbarger
Sep 23, 2019 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for the feedback! We are happy to hear of your positive experience at Champion Chrysler Jeep Dodge Ram, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best regards, Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

August 24, 2019

Accurate and prompt Keish and John worked as a team to provide faithful service . The repair was done correctly and on scheduled time. The waiting area provided shuttle More

by Airbear89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Pumphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Haeick, Gene Allen, Jon Stumpf, Keisha Tranbarger
Aug 27, 2019 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Best regards, Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

August 19, 2019

Excellent customer service The staff are excellent here great quality always keep you informed on what's going on. Great place friendly staff. They deftly take pride in what th More

by Boone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Stumpf
Aug 27, 2019 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Best regards, Jon Lambertson, General Manager, 317-872-6200 ext. 2019, jlambertson@championcjd.com

August 15, 2019

Break down My dodge alternator went out in indy, I was there for riley's hospital visit with grand daughter, everyone was super nice but the service manager, he More

by Anytimemissy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jon Stumpf
Sep 09, 2019 -

Andy Mohr Chrysler Dodge Jeep Ram responded

That is not the kind of experience we seek to provide. Please contact us when you can so we can address this together. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

August 12, 2019

Jeep was overheating and had lost radiator fluid Service Advisor Yvonne made space for me immediately to diagnose problem. Fully detailed plan returned via email for easy review on next day. Plan als More

by AJSmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Rogers
Aug 14, 2019 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for your great review! We're glad to have Yvonne on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

August 11, 2019

Great people, but don't be in a hurry! The people are very friendly and take care of you, but if you are trying to get in and out quick you have another thing coming. Bring something to do. More

by IndyGuy4KI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keisha Tranbarger
Aug 14, 2019 -

Andy Mohr Chrysler Dodge Jeep Ram responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and I encourage you to contact me if you would like to further discuss your visit. Regards, Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

August 09, 2019

Tire going flat! Keisha in the service Dept was great! She was very welcoming as I was a new customer, kept me informed of progress, offered refreshments, and got me o More

by Bil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keisha Tranbarger
Aug 09, 2019 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and I am happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best regards, Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

August 04, 2019

Overall Not happy about the way they handle things when I first got the car or over n service I which I wouldn’t of gotten my truck More

by Curbrian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No longer employed
Aug 14, 2019 -

Andy Mohr Chrysler Dodge Jeep Ram responded

I am sorry to hear about your visit. The behavior you described does not align with our team's values, and I would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact me at your earliest convenience. Regards, Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

August 02, 2019

Service Everyone was very friendly and helpful. I came in because when I originally bought my car from here I did not receive my key for the locking wheel nut More

by Grandcherokee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Stumpf, Jon Lambertson
Aug 02, 2019 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for the feedback. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

July 23, 2019

Great communication I had an issue with the blend doors on my 2012 Chrysler 300. I took it to Champion Chrysler. They were very nice and listened what I had to say. The a More

by Shane T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lutane
Jul 24, 2019 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Shane, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Champion Chrysler Jeep Dodge's Service Department. Best regards, Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

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