Champion Chrysler Jeep Dodge - Service Center

Courteous customer services team. Helps ease any undue stress with filing claim with warranty company. Efficient work and turnaround. Also provided detailed explanation regarding additional maintenance fo stress with filing claim with warranty company. Efficient work and turnaround. Also provided detailed explanation regarding additional maintenance for vehicle. More

I had a very frustrating experience with my warranty company. Took them 2 weeks to even approve the repairs. Another 2 weeks to get the parts. So it took 5 weeks to get the repairs completed. Mostly thi company. Took them 2 weeks to even approve the repairs. Another 2 weeks to get the parts. So it took 5 weeks to get the repairs completed. Mostly this was beyond the dealers control. And Yvonne was awesome helping me get helping me deal with the situation. She was very good at dealing with things that were out of her control and communicating with me and keeping me apprised of the situation. Also making sure I had another vehicle to drive for 5 weeks. Great costumer service from her. More

The tech was quick thorough and very informative. He answered any and all my questions in a polite and understanding way. Rusty and champion is easily the nicest, fastest, and easiest dealership I have answered any and all my questions in a polite and understanding way. Rusty and champion is easily the nicest, fastest, and easiest dealership I have had to work with. More

1st visit to this dealership for a recall for my Jeep Wrangler. There were no additional issues. Everyone I had contact with was pleasant and helpful. The recall work was completed in a timely manner. Wrangler. There were no additional issues. Everyone I had contact with was pleasant and helpful. The recall work was completed in a timely manner. More

Clarence gave me great service while visiting for an oil change. I would highly recommend the Champion CJDR service center to all of me friends and family. change. I would highly recommend the Champion CJDR service center to all of me friends and family. More

Also what really did it was when I saw them asked two other guest who happened to be a different race than me would they like to receive a free courtesy wash of their vehicles, on my way out I noticed mi other guest who happened to be a different race than me would they like to receive a free courtesy wash of their vehicles, on my way out I noticed mine hadn’t been washed. When I asked May I get the wash like offered to others, I was told they aren’t doing it today,When I first arrived I felt very rushed to get out of my vehicle, like the lady was talking over me and hardly let me explain what was going on with my car. Also when asked for things that other repair shops did for free, they wanted to charge ridiculous prices. More

This place is great for service. They get me in and out quickly. They allow appointments which is great for my busy schedule. Keasha is awesome She is Very knowledgeable and stays ip on what my truck nee quickly. They allow appointments which is great for my busy schedule. Keasha is awesome She is Very knowledgeable and stays ip on what my truck needs without over selling. More

My car was repaired in a timely fashion and my car now has heat. Yvonne was a pleasure to work with. My 2012 car and having to replace my heat I don’t understand especially since my 2000 Jeep and 2013 c has heat. Yvonne was a pleasure to work with. My 2012 car and having to replace my heat I don’t understand especially since my 2000 Jeep and 2013 chrysler 300 has never had this problem. More

The work was eventually completed as desired, but the process was not smooth. I had called months ago to schedule airbag recall but was told the parts were on backorder and that I would be contacted once process was not smooth. I had called months ago to schedule airbag recall but was told the parts were on backorder and that I would be contacted once parts were available. This is a safety issue. I was contacted by a Chrysler rep to ask why I had not fixed it, and they confirmed that the parts were not on backorder. When I scheduled my visit I asked for the lock cylinder to be changed and was told they would need it a couple more days. Two days later I checked on it and the mechanic did not know we wanted it fixed, so I had to leave another day. Communication was poor. Eventually, it was repaired. More

Yvonne was very friendly and helpful. She explained the work and the fee schedule to me. She was very helpful with the warranty coverage. I also appreciated getting a shuttle ride to the rental car agency. work and the fee schedule to me. She was very helpful with the warranty coverage. I also appreciated getting a shuttle ride to the rental car agency. More