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Champion Chrysler Jeep Dodge - Service Center

Indianapolis, IN

3.4
370 Reviews

370 Reviews of Champion Chrysler Jeep Dodge - Service Center

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January 24, 2020

They were quick and honest about my costs! Service Manager was very informative but not pushy on adding additional work. Admin staff when I checked out was friendly and understanding! More

by purduegal10
Recommend Dealer
Yes
Employees Worked With
Clarence McGirr
Jan 27, 2020 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Jon Lambertson, General Manager, 317-872-6200 ext. 2019, jlambertson@championcjd.com

January 24, 2020

Kyle was Awesome! I run a fleet of vehicles and cant afford any downtime on my vans. Kyle took my van in, ordered the part ASAP, and my van was back on the road a day e More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Jan 27, 2020 -

Andy Mohr Chrysler Dodge Jeep Ram responded

We appreciate the kind words, Larry. We look forward to seeing you again in the future! Jon Lambertson, General Manager, 317-872-6200 ext. 2019, jlambertson@championcjd.com

January 24, 2020

Taken truck in twice now for water intrusion. First time had to take it back because they didn’t clean the headliner. Leak wasn’t fixed, so I had to take it in again. They tried telling me the leak was old More

by Alzellers
Recommend Dealer
No
Employees Worked With
Jon Stumpf
Feb 06, 2020 -

Andy Mohr Chrysler Dodge Jeep Ram responded

We value the opportunity to learn of your experience here at our dealership. If you could please contact me at your earliest convenience, I would like to discuss this further with you and attempt to make things right. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

January 23, 2020

Jonathan is Knowledgeable of the Auto maintenance services. And, quite capable of explaining the mechanical Auto needs to the potential Customer. Thank You! Jonathan Stumpf More

by deangeles65
Recommend Dealer
Yes
Employees Worked With
Jon Stumpf
Jan 23, 2020 -

Andy Mohr Chrysler Dodge Jeep Ram responded

We are pleased to hear that you had an excellent experience with Jonathan and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

January 23, 2020

I was inform of everything he even talked to my brother so we could get everything ok great job work was done in a time More

by Delores tooley
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
Jan 27, 2020 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thanks for the great review, Delores. We're pleased that everything went well for you. Jon Lambertson, General Manager, 317-872-6200 ext. 2019, jlambertson@championcjd.com

January 22, 2020

Everyone was friendly and has a comfortable atmosphere. Clarence is always nice and always has a smile, he listens to what one has to say and explains the issues in a way I can understand. More

by jragsdale2018
Recommend Dealer
Yes
Employees Worked With
Clarence McGirr
Jan 23, 2020 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

January 21, 2020

Always Great service!! Jon is Amazing,He always Upfront and honest and makes sure my needs are met I couldn’t ask for a better service Rep.. More

by Chiefly
Recommend Dealer
Yes
Employees Worked With
Jon Stumpf
Jan 23, 2020 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for this amazing review of your experience with Jon here at Champion Chrysler Jeep Dodge Ram! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment! Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

January 19, 2020

Took my 2015 to Champion 4 times because they couldn’t replace a headlight correctly. Very disappointed. Clarence finally solved problem when Yvonne couldn’t. More

by Brenda Perry
Recommend Dealer
No
Employees Worked With
Yvonne Rogers, Clarence McGirr
Jan 21, 2020 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Hello Brenda, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact myself or a member of the service department to get in touch so we can work towards an understanding. Thank you. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

January 16, 2020

Corrosion problem on the hood of our Pacifica that we have waited for the dealership where it was purchased to make arrangements to repair. Took to Champion and they immediately sent us to the body shop More

by jtrent
Recommend Dealer
Yes
Employees Worked With
Warranty Director at Champion, Yvonne Rogers
Jan 21, 2020 -

Andy Mohr Chrysler Dodge Jeep Ram responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

January 11, 2020

Clarence was very helpful, which was much appreciated. The service was good, and I enjoyed the waiting room experience (coffee, TVs, area to work on my computer, and cleanliness)! More

by Tom 10
Recommend Dealer
Yes
Employees Worked With
Clarence McGirr
Jan 13, 2020 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

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