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Champion Chrysler Jeep Dodge - Service Center

Indianapolis, IN

3.4
370 Reviews

370 Reviews of Champion Chrysler Jeep Dodge - Service Center

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March 10, 2021

Mike was great. He was responsive, friendly and always available. I work nights and he understood my crazy schedule. My car was going to be in for a while, so he arranged my rental and everything for me. More

by jeep owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rice
Mar 15, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

March 10, 2021

Fantastic service and fast too!! And the employees were following Covid regulations to the letter. Everyone was very nice and seemed very knowledgeable in thier respective fields. More

by dyllanhstumpf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Stumpf
Mar 15, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

I appreciate you taking the time to leave this feedback. The safety and satisfaction of our customers is of the utmost importance, and I am glad to hear that our team was able to provide you with a comfortable experience. If there is anything else we can do for you, please feel free to give us a call. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

March 10, 2021

Amy greeted me so kindly as soon as I pulled in the service department. I will definitely come back for another visit in the service department. More

by D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Rivelli
Mar 15, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Champion Chrysler Jeep Dodge Ram, we value our customers and we look forward to seeing you on your next visit. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

March 09, 2021

Very courteous and resolved my issue quickly. Will continue to use them for future service needs. They got my car in on Friday and it was ready on Monday. Thank you so much. More

by Bbright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
Mar 12, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

March 06, 2021

I had my keys at noon like promised and like always, they were very professional. Thanks Matt for making this happen so quick. I would also like to thank the technician, thanks for your speedy service. More

by Angelowilson2897
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
Mar 10, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

Mar 10, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Angelo, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

March 03, 2021

Matt was amazing and was completely understanding with my frustration. He really knows how to talk and make customers feel at ease. Thank you so much Matt More

by Bnsand11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
Mar 08, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

March 01, 2021

The service advisors do a great job communicating about your car’s repair process and the final resolution. I find the dealership’s waiting area to be very hospitable and it’s easy to find a quiet corner. More

by JTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
Mar 03, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

February 27, 2021

Marshall was very helpful getting my warranty info sorted out. He did a ton of leg work to ensure I would pay the minimum out of pocket More

by Justinrwilliams81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Wilson
Mar 03, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Cross Pohl, General Sales Manager, cpohl@championcjd.com

February 27, 2021

I purchased my vehicle from Champion and have had it serviced there multiple times. Always quick and good service. They are very friendly and make sure you receive what you pay for More

by C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rice
Mar 03, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

February 27, 2021

Excellent customer service John was great and took care of my needs. Timing and scheduling was great. Shuttle available to take me back to work. More

by Steven Krol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Stumpf
Mar 03, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

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