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Champion Chrysler Jeep Dodge - Service Center

Indianapolis, IN

3.4
370 Reviews

370 Reviews of Champion Chrysler Jeep Dodge - Service Center

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March 22, 2021

Excellent customer service! John is always a pleasure to deal with and he goes the extra mile to help me save money! Enjoy being a regular service customer at Champion! More

by Chamy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Stumpf
Mar 25, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

March 22, 2021

My 2011 GC has been a dealer for more than three months total over 16 months to address a persistent fluttering/rattling issues, and I have spent $3,000 on multiple repairs that ultimately have not fixed t More

by msw
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Matt O'Brien
Apr 23, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

March 22, 2021

I always have a good experience when I come to champion dodge. Great employees! Great customer service! I always recommend people to go to champion! More

by jeremychaney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rice
Mar 25, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

March 21, 2021

Very nice service people for my first time getting Very nice service people for my first time getting service on my car like what I got and seen of service very nice people to More

by duanechilds
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
Mar 24, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

We appreciate the kind words. We look forward to seeing you again in the future! Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

March 21, 2021

Service department was very understanding and prompt. I called prior to arriving and having explained my issue, Amy had already ordered the part and had it waiting when I arrived! Installation was quick an More

by Amos.vickers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Rivelli
Mar 24, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

March 19, 2021

The worst experience to date. My brakes are still grinding. No multi vehicle inspection was completed. I still have tools and bolts in my car. More

by Veronica K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keisha Tranbarger, Marshall Wilson
Apr 23, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your recent experience. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

March 18, 2021

Great service. Prompt. Timely. Nice to have all car service done at same place and records of all service done. Friendly. Courteous. I don’t like having a limit on how many words I have to write when g More

by Hello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember who.
Mar 23, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

March 17, 2021

Needs some work on service department and sales dept. Walked the lot of new trucks and most of them was in mud or puddles of water keeping use from looking into or looking at sticker . Your building look More

by Ploughe24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien, JR Evans, Amy Rivelli
Mar 22, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

March 17, 2021

Amy was very professional, responsive, and a clear communicator. Shop was a great spot to work during service appointment with good wifi connection. Car wash was a nice perk. More

by twm35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Rivelli
Mar 22, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thanks for the great feedback! We're very happy that Amy was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! All the best, Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

March 17, 2021

I always have a great experience never any issues. I would recommend Champion and it’s team of professional to all of my family and friends More

by BSmith
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
Mar 22, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

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