Andy Mohr Chrysler Dodge Jeep Ram

Tried to talk me into buying a new engine when my 300M overheated on the road; I went to their dealership for help; instead I was pressured to pay $4,000 for a new engine. I refused, so waited for the dia overheated on the road; I went to their dealership for help; instead I was pressured to pay $4,000 for a new engine. I refused, so waited for the diagnosis, which turned out to match the original opinion -- that my car's engine was beyond repair. My home dealership, which had just replaced the timing belt and water pump along with standard maintenance, disagreed with the diagnosis and flatbedded my car 100 miles in order to make their own diagnosis. They also offered to pay for a rental car in the meantime, but I had already made other arrangements. My car is now running extremely well. Champion has been in touch with me regarding my complaint. Dealer principal has tried to make things right; still, Champion's service manager believes his diagnosis of my car is correct -- that my car will have major engine problems appear very soon; the fact that the car has over 100,000 miles on it could have something to do with eminent problems, however. In the meantime, I've put another 1500 miles on the vehicle without incident, and was charged nothing by my home dealership for the additional work done to correct the overheating problem. More

Customer Service was great, the only down side we had was that they were not willing to move on price, especially on a new car. There was no budging, even though they make money from the maker (jeep) for kee that they were not willing to move on price, especially on a new car. There was no budging, even though they make money from the maker (jeep) for keeping the car on the lot and they are looking at making 3-4 grand on a new car...I know why the economy and car sales have tanked....and its not the consumers fault, we are out there we are buying...or at least wanting to buy...at the right price, and I will not believe for a min that what I was told was the truth .... a 500$ a month car payment is "normal" and "average" .....I find this rediculious....and just saw greed... More