Andy Mohr Chrysler Dodge Jeep Ram

Nick was amazing and kind, he really helped me find the perfect vehicle for my needs! perfect vehicle for my needs! More

I really appreciate Nicholas Passino’s help and time. We knew it was meant to be the moment we talked to him.He was very understanding and helpful and very outgoing.I will be recommending him to anyone wh We knew it was meant to be the moment we talked to him.He was very understanding and helpful and very outgoing.I will be recommending him to anyone who’s looking for a vehicle from now on. More

Todd Butler provided an exceptional buying experience for my Jeep Wrangler. From the moment I walked in, Todd greeted me with a warm smile and genuine enthusiasm. He took the time to understand my needs for my Jeep Wrangler. From the moment I walked in, Todd greeted me with a warm smile and genuine enthusiasm. He took the time to understand my needs and preferences, guiding me through the different options available. Todd's knowledge of the Wrangler was impressive. He answered all my questions with patience and expertise, ensuring I felt confident in my decision. He didn't just focus on making a sale, he focused on finding the perfect vehicle for me. Throughout the entire process, Todd was transparent and honest. There were no hidden fees or surprises, and he worked hard to get me the best deal possible. He made the paperwork process seamless and efficient, taking care of all the details so I could drive off the lot feeling excited and satisfied. Even after the sale, Todd continued to provide exceptional service. He followed up to ensure everything was going smoothly and offered assistance with any further questions or concerns. Overall, buying a Jeep Wrangler from Todd Butler was a fantastic experience. His professionalism, knowledge, and dedication to customer satisfaction set him apart. I highly recommend Todd and this dealership to anyone in the market for a new vehicle. More

Janae was great. She handled all our questions and concerns. She was efficient and very helpful in our purchase. This is our third Grand Cherokee and best experie She handled all our questions and concerns. She was efficient and very helpful in our purchase. This is our third Grand Cherokee and best experience so far in purchasing. More

Helped me through the buying process and was very knowledgeable about Grand Cherokees. I definitely recommend him! knowledgeable about Grand Cherokees. I definitely recommend him! More

Friendly staff, low pressure, and very personable . Would buy here again! Ask for Michael Daniels! Would buy here again! Ask for Michael Daniels! More

I can’t get anyone to answer my question on the phone so I’m submitting this in writing. I have a 2022 Ram 2500 Turbo Diesel Big Horn. I got a recall notice in the mail and brought it into the service depar I’m submitting this in writing. I have a 2022 Ram 2500 Turbo Diesel Big Horn. I got a recall notice in the mail and brought it into the service department to have the recall addressed. I brought it in on October 11th 2023, the service tech suggested that they should do a service on the truck while it was in the shop. I agreed to have a basic oil service done, tire rotation, the fuel filter replaced. When I got the truck back later that week, Cory informed me that they did perform the service but couldn't complete the recall and Andy Mohr would have to order the part. My check engine light was now on, which was not previously. I was told that this was due to unplugging or removing the item associated with the recall. Cory told me that the part would be in within a few weeks and that the check engine light could be ignored until that time. He said he would reach out when the part came in. I paid $816.67 for the service Several weeks past and I never heard back so I attempted to call in, beginning of Nov. I left several VM for Cory without a return call from him. I waited 2 more weeks and called in again, end of November, finally connecting with Cory. He did not remember my vehicle or have record about the recall. Once I explained that I had indeed brought my truck in, consequently paying them for a service. He proceeded to inform me that the recall part would need to be ordered and would be atleast 1 month. This was confusing as it had already been a month and that I had been told the part had already been ordered. Cory stated that i could bring my truck by and "he could see if they could do anything about the check engine light". I declined the offer and asked that we just address the engine light properly to get the recall done. He told me again that he would reach out. I waited through November and December without reaching out, expecting to get an update from someone about the recall part, I heard nothing. I called in this morning January 2, 2024 and spoke to a receptionist. She put me on hold and when she came back on she told me Cory was with a customer and that she would leave my name and number on his desk and he would call me back. After waiting 4 hours without a call back I called in and spoke to a different gentleman. He asked for basic information to pull me up in the system. I provided my name, phone number, company name, and truck type and he couldn’t pull me up. He put me on hold and when he came back he asked if there was any other name it could be under. I then provided the VIN number to eliminate any confusion. He took the VIN and said he would look into this and call me back. 3 more hours passed without a return phone call, I called in again only to ring through to a voicemail. I’m extremely frustrated. 3 months with a check engine light, which disables some functions of the vehicle (remote start, service messages, etc) I feel as though I was baited to come in for the service work that I then paid for but can’t get anyone to communicate the status of the recall. More

Mang was amazing. She was very sweet, personable, and made me feel comfortable, especially during those awkward wait times of uncertainty. But she kept me feeling posi She was very sweet, personable, and made me feel comfortable, especially during those awkward wait times of uncertainty. But she kept me feeling positive and welcome during the entire process. The whole team that ibwork3d with was great in getting me the truck that I went there with the impression of just test driving. Thank you all for the great work. More

I contacted the dealership about a 2024 Ram 3500 I was very interested in. I worked with a person by the name of Alena Lee. She informed me that the truck was still available. Due to my schedule, I was no very interested in. I worked with a person by the name of Alena Lee. She informed me that the truck was still available. Due to my schedule, I was not able to visit the dealership for a couple of days. On the day I went to the dealership, I contacted Alena again to let her know I was on my way and to verify the truck was still available, as it was about a 2 hour drive. She informed me it was still available. She also told me to ask for Jordon when I got to the dealership. Upon arrival, I asked for Jordon. He began by confirming what I was looking for in a truck. When I told him I was after a specific truck his response was "i know but that truck is not available". Apparently it was sitting in their service area for quite some time waiting on a part. He then proceeded to try and show me some other trucks that were close to what I was after, or doing a dealer trade. Jordon was very professional and very nice. I am not sure what kind of bait and switch scam they have going at this dealership, but I will walk everywhere before I would buy a vehicle from them. I have seen other reviews with similar experiences. You can make up your own mind, but I am going to avoid this dealership like the plague. More