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Andy Mohr Chrysler Dodge Jeep Ram

Indianapolis, IN

4.3
2,523 Reviews
Having confidence in your car is an important part of your drive. When you and your vehicle are in tune with one another, you’ll enjoy every drive even more thanks to precision engineering and design. Your first step toward that fun and smooth drive starts with the right dealership- that’s where we come in. At Andy Mohr Chrysler Dodge Jeep Ram (CDJR), we commit ourselves to providing a VIP experience thanks to amazing customer service and expert knowledge. We’ll help guide you every step of the way from browsing to maintenance. The right team makes all the difference when you’re shopping for a car, and we’ll be that difference maker in your journey!
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4505 W 96th St

Indianapolis, IN

46268

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Showing 2,523 reviews

September 13, 2022

Communication continues to be less than effective. We’ve purchased several vehicles from there and unfortunately we seem to have the same outcomes. Poor communication and follow through More

by Cmbogle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Herington
Sep 13, 2022 -

Cmbogle responded

After my oil change I mentioned broken part off of my vehicle that I failed to mention prior to. I also asked questions as I had a Freon leak in the past which is very unusual on a new vehicle. I was directed to call Jeep customer service and inquire about part price and or replacement. Also mentioned to Gene in finance about only 3 oil changes coming with this vehicle and as I customer I wasn’t aware of that because we’ve received other packages in the past with new purchases. Of course he mentions financing into vehicle now. It just always feels like it’s about the money all the time. Everyone is always extremely pleasant however it’s my personal opinion that it goes back to a sales pitch that doesn’t feel genuine and or authentic

September 12, 2022

Michael daniels is really good on what he doing cause he doing a very good job More

by ferdinand.normil
Customer Service
Recommend Dealer
Yes
Employees Worked With
Michael Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Cross Pohl, General Sales Manager, cpohl@championcjd.com

September 09, 2022

Janae is the goat in the car game. She get you together. So happy. Full of life. Thank you girl. Everyone told me no but Janae fought hard More

by Terrenceivy00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kittner, Janae Andrews
Sep 09, 2022 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you so much Terrence! Welcome to the Champion family!

September 09, 2022

the experience is good. janae was patient and understanding. last time we shopped mr. falcon himself came down and shook my hand. let him know i’m back and janae and eric w More

by damiawarner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kittner, Janae Andrews
Sep 14, 2022 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Cross Pohl, General Sales Manager, cpohl@championcjd.com

September 08, 2022

Rodney’s customer service is the provision of service to customers before, during, and after purchasing a vehicle. He helped my husband and me have an easy and enjoyable experience when making the best deal More

by mspates
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Armstrong, Eric Kittner, Josh Cohen, Rodney Taylor
Sep 09, 2022 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you so much. It was truly a pleasure helping you!

September 08, 2022

Rodney went above and beyond to make my purchase great. His energy and knowledge exceeded my expectations. I will definitely recommend him to family and friends. Thank you for the enjoyable experience. More

by coryellspates
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Armstrong, Eric Kittner, Josh Cohen, Rodney Taylor
Sep 12, 2022 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Cross Pohl, General Sales Manager, cpohl@championcjd.com

September 07, 2022

Damien was a great pleasure to with whom to work. He kept us well informed concerning the progress of our order. More

by bdfiv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damian King
Sep 12, 2022 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Cross Pohl, General Sales Manager, cpohl@championcjd.com

September 07, 2022

Came In with a payment in mind. They respected that and made things happen. Thanks! More

by kelsiesteele
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kittner, Rodney Taylor, Michael Stafford
Sep 09, 2022 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Daniel Elliott , Service & Parts Director, delliott@championcjd.com

September 06, 2022

Buying experience was fantastic but the service since as been below average. The service team lacks integrity and knowledge. Truck was a mess inside both time they worked on the outside and the last servi More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Matt O'Brien, Josh Herington
Sep 09, 2022 -

Andy Mohr Chrysler Dodge Jeep Ram responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Daniel Elliott , Service & Parts Director, delliott@championcjd.com

September 05, 2022

Thanks Rodney Taylor. For making everything possible to get the car. Thanks and it’s a pleasure doing business with your company. More

by Adewale Adekunle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Taylor
Sep 08, 2022 -

Andy Mohr Chrysler Dodge Jeep Ram responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Cross Pohl, General Sales Manager, cpohl@championcjd.com

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