Andy Mohr Chrysler Dodge Jeep Ram

Hello! Thank you very much. Brian and I are getting used to our new vehicles. We both really like the Liberty and Dodge trucks we purchased. I would like to say thank you for your quick response to m used to our new vehicles. We both really like the Liberty and Dodge trucks we purchased. I would like to say thank you for your quick response to me on Monday when I visited the website. You were very responsive in getting back with me and getting an appointment set up for Brian and I to test drive the vehicles. In addition, I want to thank Ron Stone who was with us from 5pm until after midnight on Monday night. He went on test rides with both Brian and I and survived riding with me. ? He was also very helpful and did his best in getting me a good deal for my new Liberty. We came in yesterday so I could give him the title to my old vehicle and Ron was very helpful in explaining the vehicle functions to both Brian and I. I also would like to thank Anthony, the Sales Manager. While Ron was working with me on getting everything set up on my Jeep Liberty, Anthony worked with Brian in getting him a good deal on the 2010 Dodge truck. He also stayed past midnight while we were working to finalize Brian’s deal. Brian felt that Anthony really went out of his way to work with him in getting a good deal. Then there was Rick in Finance who also stayed past midnight to work out the financing for both Brian and I on our vehicles. He was very helpful and did a great job in getting us set up with the appropriate payment plans and options for our vehicles. He was very helpful and answered questions we had about the process. There were also a few workers that stayed to clean up both new vehicles and get them ready for us to take. They helped with unloading Brian’s truck and again stuck around to get the new vehicles ready well past midnight. I work in Customer Service in my position with AT&T and I really saw first- hand from everyone at Champion a 1st rate customer experience. It is one thing to say we are a place that offers great service but everyone I dealt with at Champion went out of their way to provide an awesome experience to both Brian and I. You proved it by going above and beyond for us. Just the fact that everyone was willing to stay and work beyond their working hours to help us shows the dedication and support that you all provided to us. I appreciate that and will certainly recommend that others visit your location. Can you please pass this along to Ron, Anthony, Rick and just let them know THANK YOU. We love our vehicles and also thank you for treating us as valued customers. Regards, Michele Taylor 317 435 5912 a.michele.taylor@att.com More

This service department is the most professional, impressively run shop I have ever been in. The service advisor kept me informed through the entire process. He even provided an inspection report car impressively run shop I have ever been in. The service advisor kept me informed through the entire process. He even provided an inspection report card. It provided information on maintenence that had been performed as well as what would be needed in the future. This kind of information helps someone on a budget, (like me), prepare for upcoming expenses my vehicle will require, instead of being blind-sided by them. Champion's prices were very reasonable. You can't beat a $20 oil change! They even washed my car at their on-site carwash. I would recommend this service department to anyone, no matter what make of vehicle they own. Keep up the great work Champion! More

Champion Chrysler Jeep and Dodge has an excellent staff. They were all very polite and helpful and truly went the extra mile to help make my purchase as smooth as possible. I would recommend to anyone in t They were all very polite and helpful and truly went the extra mile to help make my purchase as smooth as possible. I would recommend to anyone in the Indianapolis area to do business with them. They want you to have a good experience and find a car that's right for you. Thank you Joe and Scott for all of your hard work! More

I noticed a "slipping" feeling on my '03 Jeep Wrangler between 2,000 and 3,000 rpm on very hot days. The check engine light never came on and the problem occurred sporadically, but I was concerned enough between 2,000 and 3,000 rpm on very hot days. The check engine light never came on and the problem occurred sporadically, but I was concerned enough that it could be the transmission that I scheduled a diagnostic check at Champion Chrysler Jeep Dodge. Mike Robertson, a Champion service advisor, handled the intake for my vehicle. He asked if I knew the transmission's maintenance history. I only knew of a recent transmission flush but nothing else. After the check, Robertson said the transmission clutch pads had worn to dust and the resulting stress on the clutch plates and valve body necessitated a rebuild costing more than $2,900. He then suggested new brakes and a tune-up for a total exceeding $3,400. I immediately drove to Edward's Transmissions for a 2nd opinion. They didn't find problems with my transmission or anything in the car's computer error codes indicating an issue. In fact, there were no error codes at all. That evening, I went to Northside Automotive in Alexandria, IN for a 3rd opinion. Like Edwards, Northside found no problems with my transmission or its clutch pads, clutch plates or valve body. However, they did find that the radiator was severely corroded and losing coolant. This, not the transmission, caused the sporadic "slipping" feeling. Northside replaced my radiator for $384 and my car is running like new. I strongly believe that Mike Robertson and Champion Chrysler Jeep Dodge attempted to defraud me out of more than $2,900 by scaring me into an unnecessary transmission rebuild for reasons that didn’t exist. They added insult to injury by suggesting an additional $500 in other needless services. Robertson knew that I had little knowledge of the transmission's maintenance history and tried to take advantage of it. Further, Champion's failure to notice the severe corrosion of the radiator during a $100 diagnostic check leads me to believe my car wasn’t checked at all. I've filed complaints with the Central Indiana Better Business Bureau and Consumer Affairs with Indiana Attorney General. More

Service was great & overall experience professional; no hassle. Purchased vehicle within 3 hrs & was driving home with my new Jeep. Thank You; Champion & Jason. I have sence sent my daughter, husband & 2 g hassle. Purchased vehicle within 3 hrs & was driving home with my new Jeep. Thank You; Champion & Jason. I have sence sent my daughter, husband & 2 grand children to Champion for purchase of their Chrysler Grand Caravan. More

Tried to talk me into buying a new engine when my 300M overheated on the road; I went to their dealership for help; instead I was pressured to pay $4,000 for a new engine. I refused, so waited for the dia overheated on the road; I went to their dealership for help; instead I was pressured to pay $4,000 for a new engine. I refused, so waited for the diagnosis, which turned out to match the original opinion -- that my car's engine was beyond repair. My home dealership, which had just replaced the timing belt and water pump along with standard maintenance, disagreed with the diagnosis and flatbedded my car 100 miles in order to make their own diagnosis. They also offered to pay for a rental car in the meantime, but I had already made other arrangements. My car is now running extremely well. Champion has been in touch with me regarding my complaint. Dealer principal has tried to make things right; still, Champion's service manager believes his diagnosis of my car is correct -- that my car will have major engine problems appear very soon; the fact that the car has over 100,000 miles on it could have something to do with eminent problems, however. In the meantime, I've put another 1500 miles on the vehicle without incident, and was charged nothing by my home dealership for the additional work done to correct the overheating problem. More

Customer Service was great, the only down side we had was that they were not willing to move on price, especially on a new car. There was no budging, even though they make money from the maker (jeep) for kee that they were not willing to move on price, especially on a new car. There was no budging, even though they make money from the maker (jeep) for keeping the car on the lot and they are looking at making 3-4 grand on a new car...I know why the economy and car sales have tanked....and its not the consumers fault, we are out there we are buying...or at least wanting to buy...at the right price, and I will not believe for a min that what I was told was the truth .... a 500$ a month car payment is "normal" and "average" .....I find this rediculious....and just saw greed... More