Andy Mohr Chrysler Dodge Jeep Ram

Customer service tanks after the sale Experience at time of purchase was pretty good. However, the car had a few places that needed painting which they had quickly agreed to do within the Experience at time of purchase was pretty good. However, the car had a few places that needed painting which they had quickly agreed to do within the next couple of weeks. They did contact me as promised via text message, but when I returned call the receptionists sent me everywhere but the right place. Every time I called I had the same frustrating experience. Car has still not been painted 6 weeks later because I am unable to communicate with the dealership to confirm the appointment-we live an hour and a half away so we need a definite confirmation. Also, I was told that all potential finance companies would use the dealerships credit report-so 1 hard inquiry...my credit report shows 7 hard inquiries from that day plus my 1 inquiry from being pre-approved. Obviously it took a toll on my credit score. Very disappointing. More

Wonderfull! I have been looking at the car I bought for over a month on Cars.com and my Product Specialist Scott Walter went above and beyond to help me get my dr I have been looking at the car I bought for over a month on Cars.com and my Product Specialist Scott Walter went above and beyond to help me get my dream car as well as calling me to see if I wanted to come take a look at it.. He really made me feel comfortable and really it was a good experience. I would also like to thank Ace Dastour, my sales manager for helping me as well. I would highly recommend this dealership and its family. Thank you, Craig M. More

Amazing experience Most knowledgable truck person I have met! Had every answer to every question...... Made the process simple, easy, and transparent! Would reccomm Most knowledgable truck person I have met! Had every answer to every question...... Made the process simple, easy, and transparent! Would reccommend anyone to experience "one price" and work with adam! More

Went above and beyond My company purchased 3 new Jeeps from this location. From the salesytp the finance manager all the way to the President of the dealership I can't say My company purchased 3 new Jeeps from this location. From the salesytp the finance manager all the way to the President of the dealership I can't say enough positively about how much they contributed to make this work More

Excellent experience We had done a ton of research on which car we wanted to buy. We looked at Hyundai, Honda, Mazda, Toyota, and Jeep. We finally decided on a 2015 Jeep C We had done a ton of research on which car we wanted to buy. We looked at Hyundai, Honda, Mazda, Toyota, and Jeep. We finally decided on a 2015 Jeep Cherokee. Scott Walter greeted us and educated us about all of the innovations on the newer models, the different trims, and price points. He was incredibly helpful as we weren't sure if we were going to lease or purchase. He did all the leg work for us, giving us estimated monthly payments at different down payment points, all the while, ensuring we got the best deal out there. We did go to another Jeep dealer to make sure we were indeed getting the best price. The other dealer wouldn't even match Champion's offer for the exact same vehicle. We will be going back for future vehicles. More

great customer service I was shown great customer service and they made it seem like I was the only one there.. I was able to get a car for a good price and all my needs.. t I was shown great customer service and they made it seem like I was the only one there.. I was able to get a car for a good price and all my needs.. thank u. More

great dealership very helpful and informative, from sales to financial services. They had what I wanted in the jeep I purchased at a great price very happy with the ex very helpful and informative, from sales to financial services. They had what I wanted in the jeep I purchased at a great price very happy with the experience More

Horrible Customer Service!!!! I received a fair price for a vehicle that I was looking for. The saleman told me everything I wanted to hear. I purchased my car, and it had a couple I received a fair price for a vehicle that I was looking for. The saleman told me everything I wanted to hear. I purchased my car, and it had a couple of small problems. I called the dealership 3 times, talked with the receptionist and asked for the used car manager (she transfered me and it went to voicemail, called again and talked with the receptionist, she apologized and said she would get the used car manager, put me on hold and sent it to voicemail, after the 3rd tim a left a message.) NBo return call from the used car manager (they already have my money). Finally after 4 days I talk with my saleman and tell him about my concern, he said to bring the car in tomorrow and they will take care of it. I bring the car in and they dont look at it for 4 days, Again nobody contacts me,, tell me that they wont fix it for me but will not charge me the diagnostics fee (Thanks) and that it is my reponsibility. I would not recommend this dealership to anybody, let me rephrase this statement, I will strongly encourage anybody looking for a new or used car to go to a different dealership I have purchased over 30 cars in my life and have never been as frustrated as i am with this dealership. PLease share with as many people as possible. More