Andy Mohr Chrysler Dodge Jeep Ram

GREAT staff, fast & easy process, no BS, good inventory I had a very pleasant experience at this car dealership - actually probably the best out of all my car purchases now that I reflect on it. I've bought I had a very pleasant experience at this car dealership - actually probably the best out of all my car purchases now that I reflect on it. I've bought a lot of cars - this one is my 14th - and never have I had such a pleasant time with a good deal, an easy process, and totally nice, honest, and up front staff and salesmen. There was never a time when any of the salesman reneged on what they said or where I felt like they weren't being honest, and I am a good judge of character when it comes to the BS meter. Joe Bourff, my salesman, was very easy-going and knowledgeable about the car I was buying. That says a lot, because I bought a rather higher-end model with a fair bit of technology inside the car that he had no trouble explaining or confirming what I already knew. The same is true for pretty much any question I asked any random staff member, so overall my impression of the entire team is that they are knowledgeable and friendly. I LOVE the car I got - a 2014 Cherokee 4x4 Limited - and couldn't be happier with how the finance department hooked me up with a good deal on a loan, despite a little bit of dodgy credit, and they also gave me a good, fair value for my trade-in. Everything was easy; I never felt like I had to argue for what was right or over an amount I thought was fair. They just agreed and that was that. I used TrueCar to help find competitive pricing for the vehicle I wanted based on what other dealerships offer, and they matched that number and then some. Best deal I've ever gotten on a car, bar none. (And for me, that's a lot of cars!) Highly recommend - ask for Joe Bourff, but if he isn't available then I'm sure anyone there will be able to help you just fine. As long as you're reasonable and friendly, they will be too. Two thumbs up, 5 stars, 10 out of 10. More

Outstanding Customer Experience Initial visit with Joe Bourff. Finalized sale with Josh Dossey. Great experience from beginning to end including finance with Gene Allen. They were Initial visit with Joe Bourff. Finalized sale with Josh Dossey. Great experience from beginning to end including finance with Gene Allen. They were able to actually convert a long time GM customer of 23 years! I love the Dodge Durango I purchased. We will visit this dealership again when we are ready to trade my wife's car. Thanks guys! More

Edward was extremely helpful, projected a sense of honesty, and was very knowledgeable. No high pressure salesmanship, and patiently explained all vehicle's many features honesty, and was very knowledgeable. No high pressure salesmanship, and patiently explained all vehicle's many features More

These guys were awesome! When I thought things were going to bad, Josh reinsured me that everything was going to be okay! He was dedicated to me from the time i got in there and until the time i left. Cross to bad, Josh reinsured me that everything was going to be okay! He was dedicated to me from the time i got in there and until the time i left. Cross was so friendly and patient with me and my crazy family. I would totally recommend them to anybody :) Thank you guys so much! More

We have been loyal Champion clients since 2005. This year we decided it was time to replace one of our older cars with a new one. We did not even have a discussion about where to go - we knew we wanted to de we decided it was time to replace one of our older cars with a new one. We did not even have a discussion about where to go - we knew we wanted to deal with Ron Stone. It is not just the buying experience, it is being treated like family that keeps us loyal. Ron Stone, Rick Haeick, and Gene Allen worked in perfect harmony to get us into the car that fit our needs and budget. Once again, knocked it out of the park. We are in love with our new Durango, and will are happy to continue our relationship with the Champion family. Justin and Heather Sarber More

The staff mentioned above, Scott Walter and Gene Allen were very helpful in assisting us with the options available and the selection of our new car. This was our second visit to this dealership and both were very helpful in assisting us with the options available and the selection of our new car. This was our second visit to this dealership and both times the same staff members were extremely helpful. They were very friendly, offered us any number of varieties of liquid refreshment and always had a smile on their face. They demonstrated profesionalism to the extreme if that is the correct word. They did not waste our time with triviolity but at the same time spent the amount of time needed to answer our questions completely. I would recommend this dealership and these two staff members particularly to anyone. More

We both think that everyone was very nice, and hope to be back. We hope to get out of the other car too.Thank you very much. Ginny and Richard.. back. We hope to get out of the other car too.Thank you very much. Ginny and Richard.. More

I took my (new) jeep in because my brakes squealed every time I backed out of my garage. They told me "yes nine out of ten new cars do that" and did nothing about it. Also as a courtesy they wash your car time I backed out of my garage. They told me "yes nine out of ten new cars do that" and did nothing about it. Also as a courtesy they wash your car for you, it looked worse than when I dropped it off and there was mud on my floor mat. I guess my neighbors will just have to hear my NEW car squeal every day. I won't buy another vehicle from a dealership that does not stand behind their product. LMM More

I am extremely pleased with my new car buying experience at Champion. I had the pleasure of working with Cross as my salesperson. Cross helped make the buying process very comfortable and stress-free. He wa at Champion. I had the pleasure of working with Cross as my salesperson. Cross helped make the buying process very comfortable and stress-free. He was outstanding at explaining the vehicle features, the buying process, and working to get me a great deal. Gene in financing was also excellent. He took the time to explain everything step-by-step. I found the whole dealership to be friendly, inviting, and professional. When the time comes, I will definitely buy from them again. More

The transmission failed on our 2010 Jeep Patriot while still under warranty. We purchased it from a dealership owned by the same company as this one, so came here expecting excellent service. When it fir still under warranty. We purchased it from a dealership owned by the same company as this one, so came here expecting excellent service. When it first started making noise, they recommended a transmission flush, which we had our mechanic do. This dealership then blamed our mechanic for causing the failure by using the wrong fluid (which wasn't true, and the failure had happened prior to the flush). There was no apology for anything – not for our relatively new Jeep having a failed transmission, not for falsely suggesting we’d voided our warranty and possibly costing us thousands of dollars, not for not knowing that CVT fluid comes in red (a shocking lack of awareness for a Jeep service department), and not for making us jump through hoops to convince him we weren’t lying to him. My Patriot sat at Champion for 13 days. No apology was offered for the mechanical failure of the vehicle, for the misdiagnosis of a fluid type error (which would have cost me thousands of dollars had I not questioned it), for suggesting that the brand name of fluid would void our warranty, or that the actual time from warranty approval to finishing the job was much longer than we had been told. This is not to mention the rude, uncooperative, and disrespectful treatment we received from the Service Manager. Only a service writer apologized for the delay in getting a response from Chrysler. How does an individual with no customer service skill, or knowledge of basic automotive fluids, obtain the title of dealership Service Manager? Why did no one ever say, “We’re sorry the vehicle didn’t live up to your expectations. We’ll do everything we can to make it right”? Why were we accused of lying, and the burden of proof laid on us at every step? We did nothing wrong; the transmission had simply failed, and the message to us through this entire process was that Champion Group, and Chrysler, would do anything possible to avoid having to cover the failure under warranty. More