Andy Mohr Chrysler Dodge Jeep Ram

I am writing this review to share my recent experience with Andy Mohr CDJR and to advise potential buyers to be cautious when dealing with this dealership. I encountered issues related to false advertisin with Andy Mohr CDJR and to advise potential buyers to be cautious when dealing with this dealership. I encountered issues related to false advertising, misrepresentation, and pricing discrepancies during my interaction with them. I had been in communication with a salesperson named JoJo and Sales Manager Owen Walker regarding a 2023 Ram 1500 listed at $65,916, with a dealer discount of $14,804 and an additional Ram incentive/rebate of $4,100. Unfortunately, I did not qualify for the Ram incentive, but I was eligible for a $1,000 Manufacturer Bonus Cash Rebate. The dealership required financing through Chrysler Capital in order to purchase the vehicle, which was not an issue for me. Before proceeding with the transaction, I requested a breakdown of the sale. I was asked to provide my credit information as they did not want to "waste their time." Though I was capable of purchasing the vehicle without financing, I submitted my credit application to move forward. Subsequently, the dealership changed the vehicle's price from $65,916 to $68,981, reducing the dealer discount from $14,806 to $11,739. Despite my frustration with the price change, I decided to continue with the increased price of $68,981. However, the buyer's order included four unnecessary add-ons totaling $3,076. I was told that if I did not accept these add-ons, the vehicle's price would increase to $72,981. Moreover, the salesperson mentioned that the "ETCH and Key Replacement" ($578) had to be included, as they were "like our dealer fees." It's worth noting that this dealership faced a class-action lawsuit in 2019 regarding similar issues. I have never written a negative review about a business before, but I believe it's crucial to inform potential customers about my experience with Andy Mohr CDJR. I strongly advise buyers to be cautious when dealing with this dealership, as the misleading advertising, misrepresentation of pricing, and unexpected fees may lead to an unpleasant and disappointing experience. More

Michael Daniels took care of me and my husband very well. We talked about our budget/needs and he didn't let us leave until we were completely satisfied and left with a truck that my husband wanted. We will We talked about our budget/needs and he didn't let us leave until we were completely satisfied and left with a truck that my husband wanted. We will definitely be back for another purchase soon and work with Michael again. More

Experience was awesome and ended up leaving with a new jeep! 2nd adult purchase! Big fan! jeep! 2nd adult purchase! Big fan! More

I met my son at the dealership for him to look at a Jeep Gladiator. Mr. Daniels was great to work with to get my son exactly what he wanted. He drove off in a beautiful 2023 Gladiator "Willys". I'm so happy Gladiator. Mr. Daniels was great to work with to get my son exactly what he wanted. He drove off in a beautiful 2023 Gladiator "Willys". I'm so happy for him! More

Great service and the staff was spot on online management knew I was coming in for a test drive. She aet me up with a great salesman. Michael. Bought a showroom jeep from the floor. management knew I was coming in for a test drive. She aet me up with a great salesman. Michael. Bought a showroom jeep from the floor. More

Jason answered all my questions that he was able to. A salesperson is not always on the inside of dealership decisions. I am looking forward to my new car to be built and delivered. A salesperson is not always on the inside of dealership decisions. I am looking forward to my new car to be built and delivered. More

Best sales person at the dealership, a woman at that! Great energy, gets job done! Great energy, gets job done! More

Janae made the car buying process fun, which my husband and I never thought possible. Can’t recommend or thank her enough for her help ❤️ and I never thought possible. Can’t recommend or thank her enough for her help ❤️ More

Michael Daniels is a kind professional I'd send my own family too. Thank you! family too. Thank you! More

Tried to buy a vehicle they added about $5000 worth of stuff I didn't want to the price. When I told them I didn't want it they got mad. When I told them I wanted to use my own financing they refused to s stuff I didn't want to the price. When I told them I didn't want it they got mad. When I told them I wanted to use my own financing they refused to sell me the vehicle. More