Andy Mohr Chevrolet
Plainfield, IN
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We found a truck online that was in our price range and looked like a good fit for our 16 year old son. It was a single owner and clean Carfax report. We contacted Andy Mohr and got confirmation the truc looked like a good fit for our 16 year old son. It was a single owner and clean Carfax report. We contacted Andy Mohr and got confirmation the truck was still available. We were told it would be held for us and we set up an appointment at 1 pm on Sat, Oct 10th. We realized our sons game got moved to later in the day so we changed the appointment to 3:30. We arrived at 3:20 and asked to meet with Matt Julian. Matt was not in the building, but we could meet with Carter Vananzelle and we were told the truck we drove 45 mins to see was in a wreck in the morning and was now in their body shop. My first thought was why would our salesman not wait to meet with us (or tell us he would not be there, but someone else would meet us) and then the second part was why did no one call us to tell us the car we were coming to look at was no longer available. We were very disappointed by the lack of professionalism by Andy Mohr and we wondered if this was a classic "bait and switch". We were then told we could look at other trucks and the sales manager told us that we could get down to close to the original truck price of $ 29,660. We looked at the 1st option was missing lots of features we wanted and it was in bad shape. We said we were not interested. The second option was a newer trucker, and had options we were looking for and was pre scratched. It had dents in 3 out of 4 doors and scratches down both sides of the truck. Perfect for a 16 year old kid. After a couple of rounds of the game of going to sales manger, they told us it would be $ 37K. This is no where close to the $ 30K. The scratches were significant and the car was not even cleaned up. Very disappointed with this dealership. I hope this is not how they treat all potential buyers. The good news it did give our son and his friend a taste of what buying a car from a dealer who does not car about its clients is like. Also, this dealership does add lots of "add ons" to the final price. More
Excellent dealership. Constant follow up, friendly, and professional. This is my second time buying from Andy Mohr. Enjoyed working with Cameron. Constant follow up, friendly, and professional. This is my second time buying from Andy Mohr. Enjoyed working with Cameron. More



