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Andy Mohr Chevrolet
Plainfield, IN
1,744 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,744 reviews
January 21, 2025
No major complaints, I just find your service reps to be a little grumpy. They act as if they don't really want to answer your questions and are surprised you're even questioning the work done. Recommend a little grumpy. They act as if they don't really want to answer your questions and are surprised you're even questioning the work done. Recommendation...do not park cars in icy areas when completed with service. I was extremely nervous walking to my car and navigating between cars as there was a lot of ice and snow that had not been removed. You have enough employees running around that someone could have pulled the car up for me. Not a deal breaker, just saying a little convenience goes a long way! More
by The3trents
Employees Worked With
I don't remember their names, but it was the gentleman who sit on either side of the doors entering the dealership from service.
January 18, 2025
Drove 48 minutes to go to this dealership specifically because of an excellent deal on a Chevy Malibu. Called before driving to confirm availability and price. Arrived around 5pm, car was not ready to be because of an excellent deal on a Chevy Malibu. Called before driving to confirm availability and price. Arrived around 5pm, car was not ready to be shown and was told the price was a mistake by $2,025. Salesperson went to office, talked to the manager and adjusted the price online while we were in the lobby. My wife took screenshots with timestamp. Still, after this, we were interested in the car, but they were unable to negotiate price whatsoever. Additionally, with a soft credit check, the price ended up being over $100/month higher than a similar car we purchased so either Interest rates were not competitive or there were additional fees added to the financed price as we never saw the itemized final price. At that point we left the table. More
by jlinn128
Employees Worked With
Parker Sutton
January 11, 2025
It should not take 1-1/2 to1-3/4 hours to change the oil on a 2025 Chevy Trax. I pulled into the service department at 9:20 for a 9:30 appointment and did not leave until 11:05. I was advised that it would on a 2025 Chevy Trax. I pulled into the service department at 9:20 for a 9:30 appointment and did not leave until 11:05. I was advised that it would be approximately 1 hour. Overall friendly customer support. More
by noble01
Employees Worked With
Unsure of his name
January 03, 2025
We bought a 2015 Ford Focus in 2024. It said TOTAL LOSS VEHICLE on the CarFax report. The Sales Manager came over and assured us that it was a mistake, and he would get it fixed. It d It said TOTAL LOSS VEHICLE on the CarFax report. The Sales Manager came over and assured us that it was a mistake, and he would get it fixed. It doesn't run right, and we wanted to trade it in. We can't because the dealership that we went to won't take it. It really is a TOTAL LOSS VEHICLE, and the Sales Manager lied to us. I doubt there is anything that can be done at this point, but I will never shop at Andy Mohr again and I will make sure no one I know will go there. More
by mktmmc
Employees Worked With
I don't remember his name
January 02, 2025
Quick and smooth process that made a usually stressful experience not so bad. Appreciated the team work to get me out the door with a new car. experience not so bad. Appreciated the team work to get me out the door with a new car. More
by erin.newell
Employees Worked With
Cameryn, Trevor in finance
January 01, 2025
Damage paint during service. Was told to call service manager on Monday. Called and left message. Tried calling next day with no answer. Was told to call service manager on Monday. Called and left message. Tried calling next day with no answer. More
by worleytimj
Employees Worked With
No name
