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Andy Mohr Buick GMC
Fishers, IN
422 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 31, 2024
Service Department Disappoints: A Cautionary Tale I had a frustrating experience at Andy Mohr Buick GMC. After taking my 2021 GMC 2500 Sierra in for an “Evaporative Emissions System” warning light, I w had a frustrating experience at Andy Mohr Buick GMC. After taking my 2021 GMC 2500 Sierra in for an “Evaporative Emissions System” warning light, I was charged around $500 for the service. Just three days later, the same warning light reappeared. I returned to the service department and was charged again for another diagnostic test, only to be told they needed to keep my vehicle for further work. Today, I received a message stating I’d need to pay another $500. It’s disappointing that they didn’t catch this issue during the initial diagnostic. To make matters worse, this is a company vehicle, and they refused to provide a loaner while my truck is being worked on. Jonathan, the representative who assisted me, was polite, but the overall experience has been unsatisfactory. He informed me that the necessary parts were unavailable and would need to be expedited from another state. I am completely dissatisfied with this service. More
by Ree Gutie
Employees Worked With
Jonathan
December 18, 2024
Good people to deal with just watch what you buy I bought av2014 dodge ram Friday and Sunday I went to the store turn the heater on and it only gets warm not hot air I think they don't check out the vehicles av2014 dodge ram Friday and Sunday I went to the store turn the heater on and it only gets warm not hot air I think they don't check out the vehicles they sell More
by Rmontgomery253
Employees Worked With
Don't know
October 31, 2024
I would add lack of integrity and honesty for things to consider too for this dealer. They had six 2022 Corollas on sale for $14,500 after $2000 trade in. With the only stipulations that the age of the pur consider too for this dealer. They had six 2022 Corollas on sale for $14,500 after $2000 trade in. With the only stipulations that the age of the purchase price and trade in met the guidelines. So, today I had an appointment to go there with my son to purchase a car. However, now the cars are listed as $16,900 and $16,950, with no trade in. When I questioned them they said prices change. Okay, I get that. But when I said you had them listed for this amount, and the sales manager, Jeff, pointed it out to me they said they never had them advertised for that. I said I have a screen shot of those six cars and that price. They said it could be from another site. I said no, it is from the Andy Mohr Buick GMC site. They said it never happened. I'm going to submit the screen shot to the state for complaint. It just ticks me off that they don't admit to the previous pricing, even if they don't honor it. So, back to lack of integrity and honesty! More
by indydave52
Employees Worked With
Jeff and Tara
October 27, 2024
Typical underhanded car dealer. Forcing you into accessories and services they install and do not advertise in the cost. If a consumer wants the product they will purchase it….off Forcing you into accessories and services they install and do not advertise in the cost. If a consumer wants the product they will purchase it….offer it don’t force it just to increase your bottom line. Most every step of the process is sleazy. Will NEVER waste my time again with any of their dealerships. More
by Awc0322
Employees Worked With
David Graves
October 24, 2024
Gavyn did an amazing job working with our price and making us feel comfortable. He explained everything about the car and watched our expressions. He could tell when didn't understand something and making us feel comfortable. He explained everything about the car and watched our expressions. He could tell when didn't understand something and reviewed it again. He could answer all of our questions and you could tell he was very knowledgeable. We haven't bought a car in 14 years. Imagine that!! All the electronics and infotainment system was a bit overwhelming. Gavyn was so reassuring and made sure we understood. He scheduled our Ziebart in Greenwood and Sarah also gets a 5 star. He has called us twice since then to check on how we are doing. Scot did the finance part. It went so quick and smoothly. I love the big desk screen. We got the Diamond Total protection Package since we are not one of those people who buy a new car every few years. He was so helpful in getting our extended warranty and explained it thoroughly. Everyone was so friendly and helpful. I highly recommend this dealership and these two staff members. Thanks to both of you for such a positive experience. More
by janet_wilcoxen
Employees Worked With
Gavyn Brown Scott Gardner
June 13, 2024
Very detailed, explained the vehicle me and did it in away that was pleasant. I’m more than satisfied with how smoothly this went. Very nice salesman Jorge Guaman. I’d definitely recommend him to my frie away that was pleasant. I’m more than satisfied with how smoothly this went. Very nice salesman Jorge Guaman. I’d definitely recommend him to my friends and family. More
by shannonerwin
Employees Worked With
Jorge Guaman
May 12, 2024
Misleading info about the price, seller could not make decisions on his own, additional charges not explained, sent home with a plank flash drive! decisions on his own, additional charges not explained, sent home with a plank flash drive! More
by Gnjbruns
Employees Worked With
Tyler Crawford & finances?
