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Andrews Cadillac Brentwood

Brentwood, TN

4.9
661 Reviews
WELCOME TO ANDREWS CADILLAC COMPANY IN BRENTWOOD, TN What does an exceptional client experience look like in a dealership setting? You'll see it when you come to Andrews Cadillac Company in Brentwood. We're a certified, state-of-the-art Cadillac dealer that strives for excellence in every area - from sales to service. We prioritize teamwork, commitment, ethics, and knowledge in how we run our Nashville-serving Cadillac dealership. Many factors distinguish Andrews Cadillac Company from local Tennesee competitors, from wholehearted dedication to the family work environment.
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1 Cadillac Dr

Brentwood, TN

37027

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Showing 661 reviews

June 15, 2023

Bridget in service dept. always treats me will the utmost respect and curtesy. I am comfortable dealing with her. More

by jancason
Recommend Dealer
Yes
Employees Worked With
Bridget ALWAYS takes care of me & I appreciate her advice.
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We're happy you found our staff to be so supportive during your experience here at Andrews Cadillac Company. We are always more than happy to assist you if anything else comes up. Take care! Thanks again, Nelson (615) 373-3800

June 14, 2023

Andrews Cadillac knows how to treat clients. they take care of them like family. no issues .. work was done quickly. and correctly. they are the best. always pleasant and efficient. everyon More

by bridgetmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : bridget, entire service team , Alec Andrews
Jul 02, 2023 -

Andrews Cadillac Brentwood responded

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Thanks, Nelson (615) 373-3800

June 14, 2023

Do I feel like the work done on my car was good? Yes. Do I feel like the customer service was lacking when there are plenty of places I could take my car? Absolutely. My “service representative” was More

by millerbauman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Pugliese
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryant Powers
Jun 15, 2023 -

Andrews Cadillac Brentwood responded

Thank you for your feedback. My apologies your visit with us did not go well. When you arrived for your appointment Bryant was eating his lunch and another advisor checked you in. Once Bryant returned, he was not informed that you had come in for your appointment. He wasn't aware that you were waiting, which is why he called you instead of coming to get you. I apologize for this. I will stress to the team the importance of communication, especially when we have guests waiting on property. I can assure you that this won't happen again. I hope you enjoy your Cadillac for many years to come and we look forward to seeing you again.

June 14, 2023

everyone in the service department did a great job making sure i was helped and told me several times "if I needed anything, just ask". Andrews Cadillac has the best service in town, period. Galen F More

by FOSTERGL
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rocky
Jul 02, 2023 -

Andrews Cadillac Brentwood responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Thanks, Nelson (615) 373-3800

June 14, 2023

Always very nice friendly, professional acting ! Always have washed my vehicle off at every visit. Appreciate that … Thank you , More

by tncty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant
Jul 02, 2023 -

Andrews Cadillac Brentwood responded

Thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help! Thanks, Nelson (615) 373-3800

June 14, 2023

Excellent service customer service and knowledge. It was. Pleasant experience and I will refer my friends to Andrews Cadillac. It was a lovely experience and I enjoyed the staff. More

by lbradley0519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Pugliese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad In service dept was awesome , Alec Andrews
Jul 02, 2023 -

Andrews Cadillac Brentwood responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Thanks, Nelson (615) 373-3800

June 13, 2023

Brad in service is the best I have ever seen He deserves to be recognized More

by WFISHER659
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept Brad service advisor
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Andrews Cadillac Company! If you have any further questions, please give us a call. We're always happy to help! Thanks again, Nelson (615) 373-3800

June 13, 2023

I have had nothing but pleasant experiences with I come to the dealership. My next purchase will definitely be with you!!!! Mike McGhee More

by michaelmcghee_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Pugliese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Thanks again, Nelson (615) 373-3800

June 13, 2023

Bridget is awesome ! She made everything so easy for us and was very kind A+ More

by DUGGALDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Andrews Cadillac Company! If you have any further questions, please give us a call. We're always happy to help! Thanks again, Nelson (615) 373-3800

June 13, 2023

Always pleasant to talk to, informative and helpful in any situation. I look forward to to "service day" in a welcoming and comfortable setting. More

by MJBERRY_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Pugliese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

Thank you so much for your positive comments about Andrews Cadillac Company! If you have any further questions, please give us a call. We're always happy to help! Thanks again, Nelson (615) 373-3800

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