Andrews Cadillac Brentwood

This dealership is clean, professional and courteous. The employees are always so kind and helpful. I would recommend this dealership to any of my friends and family. The employees are always so kind and helpful. I would recommend this dealership to any of my friends and family. More

Left with new tire. Disappointed old one could not be repaired. Happy I am able to drive again. Disappointed old one could not be repaired. Happy I am able to drive again. More

Very pleasant and quick bying experience. Everyone was so pleasant. Didn't even rush me out even though it was past closing time. Everyone was so pleasant. Didn't even rush me out even though it was past closing time. More

BRIDGET MILLER does a great job as a service professional. She is knowledgeable, courteous, and always helpful. professional. She is knowledgeable, courteous, and always helpful. More

Friendly and reliable. The work was done in a timely fashion and our vehicle was presented to us washed and ready to go. The work was done in a timely fashion and our vehicle was presented to us washed and ready to go. More

Bridget Miller was awesome and friendly. My vehicle was repaired quickly and correctly. There are very few companies where the president of the company sends you an email with number and ema My vehicle was repaired quickly and correctly. There are very few companies where the president of the company sends you an email with number and email address. not that i have ever had to reach out to him but it is comforting to know he is available to handle any issues. Great company!! More

Everyone was friendly and helpful . .. service was completed in a timely and successful manner ,,, thank you .. service was completed in a timely and successful manner ,,, thank you More

It is always a pleasure to have service done at Andrews Cadillac. I highly recommend buying or servicing a vehicle at Andrews. Cadillac. I highly recommend buying or servicing a vehicle at Andrews. More

Great service department! I trust them with all of my vehicles service needs. They have great customer service! I trust them with all of my vehicles service needs. They have great customer service! More

I called to get a recall done on the toelink. I asked since the wheels would be off could they check my stabilitrak which my lights had come on and gone off. They said yes, but didn't mention a $ I asked since the wheels would be off could they check my stabilitrak which my lights had come on and gone off. They said yes, but didn't mention a $180 charge to do so. When I got there, they told me the charge. I should have left. They quoted me almost $1000 to replace a rear hub but did not mentioned I had a broken ring. That came on the paperwork. They also did not plug back in my high beam fuse box for my aftermarket headlights. They left that hanging out under the dash. Plus that, they quoted me $200 to replace my engine and cabin filters which had just been changed. My dad is in the Cadillac book for having over 2 dozen Cadillacs. I've had three. This is the worst experience with a Cadillac garage I've ever had. I want my $180 returned. What a racket.....I was treated better at City Auto in Murfreesboro! Every Cadlac dealer I've been to washes and vacuums the car prior to telling you the car is done and do I want it washed. They tried to inflate my bill and then had an attitude after I declined the service. I was going to have them do my service anyway to recoup my $180 loss but now that I think about the bogus air filter change, how can I trust them. And the waiting room was old and dirty. I recommend any other Cadillac dealer than Andrew's. Worst experience ever! More