3,761 Reviews of Andrew Toyota - Service Center
Top Quality I have bought 3 cars through Andrew Toyota, over the years. Each has been wonderful. My sales rep is Prentiss Farsee - who is a delight to deal with a I have bought 3 cars through Andrew Toyota, over the years. Each has been wonderful. My sales rep is Prentiss Farsee - who is a delight to deal with and always says "Hi Jane" whenever I come in for anything. The quality of the service department is terrific! Everybody is very pleasant. No matter what service you have done they do it efficiently and accurately. Kudos to them! Jane More
Great service We always take our cars to Andrew. Agents are great & so is service. We needed new windshield wipers & they gladly changed them even though it was cha We always take our cars to Andrew. Agents are great & so is service. We needed new windshield wipers & they gladly changed them even though it was challenging. Thank goodness they did it! Scheduling service online is very convenient. Highly recommend them! More
Excellent service My car had tire pressure issues and he made sure he explained and provided a permanent solution which was tire replacement although its was expensive My car had tire pressure issues and he made sure he explained and provided a permanent solution which was tire replacement although its was expensive replacing all three tires i was convinced its was best solution. Thanks CodyI have no issues with my car now susan More
Comfortable,Confidant Good Morning , I took our Corolla in for Service yesterday for an oil change and new battery. Daniel was expeditious in checking me in and told us abo Good Morning , I took our Corolla in for Service yesterday for an oil change and new battery. Daniel was expeditious in checking me in and told us about an hour and a half for completing the procedures. Enjoyed a cup of coffee in there very clean and efficient waiting area and was greeted by most Andrew personnel with smiles and friendly "hello's .Waiting are and showroom a very comfortable environment. An hour later Daniel came by and thoroughly explained the completion of the procedures, and he also suggested potential trouble areas to be aware of in the future. A thoughtful,professional,intelligent young man that made the service experience pleasantly informative and successful.Thank you Daniel. Andrew Toyota will be our "go To" service center. Regards Jeff & Judy Amroze More
Thank you for your assistance My car didn’t start after I left work on Monday night, I was kind of worried since I didn’t have an appointment and had to go back to work the next da My car didn’t start after I left work on Monday night, I was kind of worried since I didn’t have an appointment and had to go back to work the next day. My husband called the dealership and John took the car right away when the tow truck drop it off at the dealership. He was very helpful, professional, friendly and very approachable. He told us it was a battery that needed to be replaced and honored the price that we found online. He also had my windshields wipers replaced and told us a few other minor issues that my car had. He made us feel at easy and we knew we made the right choice. More
Never a bad visit I have been using Andrew Toyota for my cars since the early nineties with my first Previa. Never have I been disappointed. Service staff are knowledge I have been using Andrew Toyota for my cars since the early nineties with my first Previa. Never have I been disappointed. Service staff are knowledgeable and care about you and your car. In one particular instance when facing a substantial cost of repair for a part only a little out of warranty my service agent helped me secure a significant savings from Toyota Company which reduced my cost by half. Now that’s going above and beyond. Getting appointments is reasonable and getting in and out in a good time frame is also reasonable. They let me know what might be breaking down on my car with enough time to budget a repair later on. I could go on but suffice to say, Andrew Toyota is the real deal when it comes to service. Haven’t looked elsewhere in 35 years. More
I’m a regular customer. Brought my son’s car in after calling John E. ahead of time to discuss work to be done. Always very happy with John’s service. I trust him. He is know Brought my son’s car in after calling John E. ahead of time to discuss work to be done. Always very happy with John’s service. I trust him. He is knowledgeable and honest! Thank you! More
Keep coming back I love Andrew Toyota because of the dedicated team who serve customers at that location. I live much closer to another Toyota dealer, and I keep comin I love Andrew Toyota because of the dedicated team who serve customers at that location. I live much closer to another Toyota dealer, and I keep coming back to Andrew as the service is stellar. I have purchased my last three vehicles there, and all car maintenance is performed at that location. More
EXCELLENT CUSTOMER SERVICE I have a 2005 Toyota Sienna and Willie Willett has been my go to guy for all these years. I can count on him and his team of mechanics to keep my Sie I have a 2005 Toyota Sienna and Willie Willett has been my go to guy for all these years. I can count on him and his team of mechanics to keep my Sienna running and can take road trips down to Texas to see the grandkids without worries about a break down on the way.. I want to thank everybody in the Service Department for the outstanding service they have provided to me over the years. More
Customer focused excellent service People in all departments from answering the phone to schedule my appointment , receiving the car when I drove it into the shop, listening to my reaso People in all departments from answering the phone to schedule my appointment , receiving the car when I drove it into the shop, listening to my reasons for bringing in the car, explaining the next steps, providing a driver to take me home, calling in a few hours to report on my car, and walking me through the repairs.... are pleasant, non-condescending to a woman, courteous, and informative. More