3,809 Reviews of Andrew Toyota - Service Center
Prompt Service and attention to detail My service manager was very attentive to my concerns on the vehicle. He communicated with me frequently via texts to keep me appraised of the situati My service manager was very attentive to my concerns on the vehicle. He communicated with me frequently via texts to keep me appraised of the situation. I am very much looking forward to working with John again. More
Oil Change and tire rotation visit My experience at Toyota yesterday overall was a good one. The service was timely and Cody was very friendly and thorough explaining the results. Th My experience at Toyota yesterday overall was a good one. The service was timely and Cody was very friendly and thorough explaining the results. The only negative is that my car wasn't washed. I didn't ask to not have it washed. In the past it has always been washed (without me asking), and if service went longer than expected they've asked if I still wanted to wait to have it washed. It didn't dawn on me till after I got home, but it would have been nice to have all the snowy mess washed off. THANKS! Matt More
Always helpful and quick. I have been coming to this particular service shop for many years. I currently moved to Greenfield and I still come here because of the great service, I have been coming to this particular service shop for many years. I currently moved to Greenfield and I still come here because of the great service, and their quickness. More
flat tire replacement Even though it looked like the shop was really busy that day, Dan did a great job of getting me in and out quickly to replace a flat tire. Dropped of Even though it looked like the shop was really busy that day, Dan did a great job of getting me in and out quickly to replace a flat tire. Dropped off the flat about 10:30, they had to order a new tire and I was back at 4 and done by 4:30. Feel good knowing stuff is done right.. More
smooth check-in and attention to any questions, free shuttle Replaced four tires, balanced and aligned, oil change. Complimentary car wash was appreciated because of the snow salt on the car.The whole place was Replaced four tires, balanced and aligned, oil change. Complimentary car wash was appreciated because of the snow salt on the car.The whole place was wildly busy at pickup, which is probably why this was the only time ever, in 10 years, when there were no cookies left on the seat and no checklist of car inspection overall. Usually do get both. More
Work hard to serve you Check in was quick. Attention was given to expedite a special need we had regarding the GPS update.. Shuttle service was friendly, courteous and time Check in was quick. Attention was given to expedite a special need we had regarding the GPS update.. Shuttle service was friendly, courteous and timely. More
Very Friendly and Great Service Everyone is very kind and offers overall great service. I like that they offer rides to and from destination. The driver, Zachary, was a very friendly Everyone is very kind and offers overall great service. I like that they offer rides to and from destination. The driver, Zachary, was a very friendly person to talk to. More
service dollars I requested to use my service dollars on my oil change.The technician told me I had $23. When I was told to cash out, I asked the cashier to indicate I requested to use my service dollars on my oil change.The technician told me I had $23. When I was told to cash out, I asked the cashier to indicate on my bill where I received credit for the service dollars. Her response was credit or cash.I repeated my request. Her response again was credit or cash. I asked a technician on the way out to review my bill and he informed me that they forgot to put it on the bill. Maybe next time. More
Satisfied with fine service I expected to find Willie waiting for me so we could harass each other. But he managed to get himself 'stuck' in the middle of a blizzard. So, Cody I expected to find Willie waiting for me so we could harass each other. But he managed to get himself 'stuck' in the middle of a blizzard. So, Cody wound up with me. He kept me informed about service progress and when it got around to dealing with my brakes concern he told me what was needed and the cost. "Go ahead." Cody is a very likable, pleasant person and explained things clearly. More
Always An Awesome Experience!! I’ve received service here for my Toyota a few times and everytime it has been an awesome experience. I will never go anywhere else if customer servic I’ve received service here for my Toyota a few times and everytime it has been an awesome experience. I will never go anywhere else if customer service and quality remain awesome!! More