Andrew Toyota - Service Center

Willie is the best service guy ever It's been many years that I have worked with Willie Willett at your service dept. and I can't say enough about his efforts. He is always helpful, info It's been many years that I have worked with Willie Willett at your service dept. and I can't say enough about his efforts. He is always helpful, informative and diligent. He is also friendly and makes the entire process as painless as possible. I notice how hard he works. Thank you. More

Great Timely and courteous. There is nothing else that I would have liked to be completed. My wife actually brought the car in with the kids and they were o Timely and courteous. There is nothing else that I would have liked to be completed. My wife actually brought the car in with the kids and they were out of the building in under an hour More

Good communication I brought the car in to diagnose a problem and felt the solution was satisfactory. The communication was very good in keeping me informed . They kept I brought the car in to diagnose a problem and felt the solution was satisfactory. The communication was very good in keeping me informed . They kept my cost down also. More

Consistently Great I consistently experience thorough, friendly, pragmatic service and advice ( no transparent attempts to upsell unnecessary equipment or service) and t I consistently experience thorough, friendly, pragmatic service and advice ( no transparent attempts to upsell unnecessary equipment or service) and this visit was the same way More

Went smoothly. Lina was super nice and helpful. Loaner car was nice and convenient. Everyone that I saw was friendly. Not much more to say right now. Lina was super nice and helpful. Loaner car was nice and convenient. Everyone that I saw was friendly. Not much more to say right now. More

Repair rear brakes As always, the service is good. I am kept informed how it is going & if there are any issues. I can really feel the difference in the brakes, befor As always, the service is good. I am kept informed how it is going & if there are any issues. I can really feel the difference in the brakes, before and after the service. The technician's business card used to be attached to the chocolate cookie bag but the last two times I was in, it was not. I like knowing who worked on my car. More

Communication is needed Service was fine as it always is. My communication issue comes from the note I wrote as the appt was made online. I noted that I needed 100,000 mile s Service was fine as it always is. My communication issue comes from the note I wrote as the appt was made online. I noted that I needed 100,000 mile service and also needed emissions test. I received a number of texts and an email reminding me of my appt, but I was NEVER informed you did not do emissions testing in all the appt reminders. I found out when I brought car in for service. It would have been nice to have known this so I could have made arrangements somewhere else to have it done. Thanks More

Oil change Service was good. Lounge is comfortable. I enjoyed a cappuccino and a granola bar which was a nice touch. The oil change took about an hour though. Service was good. Lounge is comfortable. I enjoyed a cappuccino and a granola bar which was a nice touch. The oil change took about an hour though. More

GREAT! The service is great. The van service is convenient and works around the customer's service. The waiting room is clean and convenient. (nice refres The service is great. The van service is convenient and works around the customer's service. The waiting room is clean and convenient. (nice refreshments) More

Awesome service. Needed oil change and got the inspection an Quick and friendly service. Was given very good advice on how to prioritize my service needs if I was not going to do all corrections / service now. Quick and friendly service. Was given very good advice on how to prioritize my service needs if I was not going to do all corrections / service now. More