Andrew Toyota - Service Center

do not go here to get anything done to your vehicle there are only a few good employees at this scam place one is John And John so that is about it in a nutshell never go here!!! there are only a few good employees at this scam place one is John And John so that is about it in a nutshell never go here!!! More

Just An Oil Change Thankfully (no add-ons) I did not realize that I was late to my appointment. Wrote down the correct time (1:00), but as usual my memory failed me as I arrived at 1:30. I real I did not realize that I was late to my appointment. Wrote down the correct time (1:00), but as usual my memory failed me as I arrived at 1:30. I realized I was overdue when I asked Cody how old his baby daughter was & he said nine months. I was last there the week she was due! THANKS FOR THE COOKIES! More

GREAT, BUT Cody was great at telling me what services I needed and why. My only disappointment came as I waited 10 minutes to try to merge into that awful Silve Cody was great at telling me what services I needed and why. My only disappointment came as I waited 10 minutes to try to merge into that awful Silver Spring traffic. I could plainly see from the driver's seat that my car had not been washed. Ugh! There was no way I could turn back and no way I would want to return in near future given the traffic congestion. Is washing the car no longer a service you offer? More

No call back on service I asked. 3 hours wait for shuttle I didn’t get service I had ordered Needed to fix electrical line to DRL. When picking my truck technician said all lights good. I know they’re good I didn’t get service I had ordered Needed to fix electrical line to DRL. When picking my truck technician said all lights good. I know they’re good but don’t work properly. Also the shuttle service is terrible More

All service staff friendly and extremely helpful All staff helpful. Willie knows me by name he catches errors made by other techs. I have confidence in him and he takes time to explain things in laym All staff helpful. Willie knows me by name he catches errors made by other techs. I have confidence in him and he takes time to explain things in laymen terms. More

Willie is Great!!! I had an issue with my battery... Willie got me in right away and resolved the issue in record time! Great Service!! Thank You Willie!! I had an issue with my battery... Willie got me in right away and resolved the issue in record time! Great Service!! Thank You Willie!! More

Grinding sound in tires Grinding sound in my rear tires turned out to be a bad wheel pad. Had me in and out by lunch time. I’ve never been so happy to spend $70. Grinding sound in my rear tires turned out to be a bad wheel pad. Had me in and out by lunch time. I’ve never been so happy to spend $70. More

Excellent Service! Great People! Working with Dan Rogers is always a pleasure. He understands your needs and takes care of you! Fantastic! Steve, the manager in the body shop a Working with Dan Rogers is always a pleasure. He understands your needs and takes care of you! Fantastic! Steve, the manager in the body shop and the technician that worked on the car are Awesome as well. I needed a tail light replaced and they took immediate car of me and the car! Great teamwork by a AWESOME Group that Cares for the Customer! Thank You Team! More

Never will come back to this location Went in for maintenance on vehicle, service was great I was only there for an hour. They were able to get me in before my actual appointment. However Went in for maintenance on vehicle, service was great I was only there for an hour. They were able to get me in before my actual appointment. However I will not be coming back to this location every time I drop my car off I seem to have very noticeable dings and scratch’s on my car that I didn’t have before I went. More

routine maintenance Fast and accurate service; friendly staff. I love it that they send coupons for service deals. They treat women as intelligent beings. Service board l Fast and accurate service; friendly staff. I love it that they send coupons for service deals. They treat women as intelligent beings. Service board lets you know in real time how they are progressing on your vehicle. They listen. More